MammaBump Reviews 1,614

I bought the postpartum belly band in medium. The item arrived within 10 days which was great and the quality is amazing. Unfortunately I did not check the sizing guide properly and ordered the wrong size. I contacted their customer service support through instagram and they were quick to assist with organising a new band in the larger size.

Not even worth 1 star. £62 later I’ve got no pump after almost a month and unhelpful automated email responses saying it’s delayed but tracking number doesn’t work. Avoid at all costs!

The product is well made and comfortable. I had a c section and the fourth trimester briefs are supportive, providing compression for swelling, and comfort. Customer service was very helpful in resolving a size issue for me. I recommend this product and company.

Very happy with the product,good quality.

Great customer service will definitely order again. Product is perfect if you have had a c section.

Mom's know how to make adjustments on the fly when care and support are involved and what I appreciate most about MammaBump, in addition to their amazing products (innovative, comfy, practical), is their customer support. Sometimes the true validation of a person's or a company's values is when things require resolution. I ordered the wrong size and MammaBump was very responsive- real people who actually cared replied to my emails LOL. I love'm and can't say enough about how much I appreciate their customer support.

The support briefs are so comfy! I ordered these right after I had given birth and by the time they got to me, I needed a smaller size. The customer service team was great — they made it so easy for me to exchange for a smaller size. I know that these will be so helpful as I slowly return to my normal daily activities!

This is a total garbage company. I purchased their baby lounger and received something that looked very different from what was advertised on their website. It was both too small and too thin to even use with my newborn. I emailed the company 3 times for a refund with no real response, only AI generated replies. This company is fraudulent.

Very comfortable post cesarean soothing briefs. Customer service is also good. Definitely recommended.

I'm extremely disappointed with the service and recommend everyone stay away. During what is an already busy period they this company has been literally the worst.
I ordered a postpartum band for my daughter last Thursday and paid for express delivery.
When I go and check on the order last night they advised they don't have it.
We have sent our order confirmation number and all relevant details but have not heard from anyone.
To any new parents already spending quite a bit in the new stages is parenting this is not ideal.
Please purchase from another company

I ordered the soothing compression underwear and the belly band from Mamma Bump! The materials of both items are so soft and supportive, especially post C-Section! I highly recommend purchasing both items! Unfortunately, the size of the belly band I ordered was slightly small. I contacted MammaBump and they responded so quickly and kindly, exchanging the item with no issues! It is always stressful organising exchanges, but not with Mamma Bump! Great customer service and great quality items - thank you Mamma Bump!

I ordered this based on hearing many good things about the postpartum belly band. Unfortunately the size was incorrect and I needed a new one. I contacted the customer support who said they will send me a new one right away which was fantastic.

I believe the size guideline needs to be updated as I already went one up based on UK guideline but now need to go up one more.

Cancel/ exchange initially was a little harder. I was talking to a robot person which was very frustrating. Finally, a real person actually spoke with me, able to resolved my issues/ gifted me the item I was asking for exchange. This is my first time ordering this brand/ Hope will give me the best experience.

Being a first time mom I’m completely unsure of what size to order that feels right. I ordered two large briefs for postpartum but after trying them on, I realized medium would be a better fit.
I emailed customer service and they were so responsive and helpful with getting me the correct size. This is my first time ordering from this company and I will definitely be back!

Ordered postpartum briefs, heat pad and scar strips. I found the briefs to be very soft and comfortable. I decided to keep some larger sizes and exchange the others for a smaller size, which I felt would be a better fit and I could do as these were unworn in sealed packaging. I found the customer service response very quick, friendly and helpful and the company were keen to replace the items quickly. The heat pad, which can also be frozen, is scented and fits nicely in the briefs and in perfect alignment with my C-section incision which has helped to give some relief. I've not yet tried the C-section scar strips but look forward to trying these in the coming weeks

If I could give zero stars I would. I continue to wait for my product almost two weeks after it was ordered and after paying an extra £20 for express delivery for arrival within 1-3 days. Multiple responses to complaint emails from a robot and only one from who I believe was a human, offering an apology - no refund. I am disgusted in this service. I have no money to buy another item from another company while this horrendous company has my money. It has massively affected my breastfeeding which cant be remedied,….all because of absolutely dire customer service. Avoid at all costs if whatever you are buying is actually important to you. This company should be ashamed. I will keep writing these reviews until someone replies to my complaint emails and request for a refund.

Ordered replacement silicone in October 2025 and now it’s March 2026 and still waiting for support to reply. Terrible shotty service and based offshore. Not Australian company, they drop ship from China.

I ordered two bundles from the brand. They have very interesting bundles so you can try a lot of their items. I love their postpartum soothing briefs. Extremely soft and supportive for those weeks after a c-section. It is interesting the little pocket inside to place an ice/hot pack, which by the way they also sell one that fits perfectly in their briefs. I loved to pair their tea ice pack with the brief!
I also bought the belly belt and it’s also a great support for your tummy.
I had trouble with the size of the briefs and their costumer service was impeccable offering me to send a new bundle pack free of charge. It really means a lot to me during this tough times.
I can’t wait to receive my briefs and continue to feel supported and held during my recovery. Their products are 10/10, I totally recommend!

I'm still a few weeks out from giving birth, but I'm very excited to have the postpartum belt to aid in my recovery this time around. This is my third pregnancy and will be my third c-section. I've had quite a bit of pelvic pain this time around and would like to give as much support to my core as it re-stabilizes post-birth. When I ordered a size that was too small, the MammaBump team was very helpful in getting my order corrected. I appreciate the attentive customer service and kindness!

I placed my order three weeks ago and still haven’t received any updates regarding delivery. I contacted customer service two weeks ago and never received a response. Since then, I’ve followed up again via email and even reached out through their Instagram profile, but there has been no reply.

This has been extremely disappointing and frustrating. I’m genuinely unsure where all the positive reviews are coming from, as my experience has been far from satisfactory. Based on this experience, I would advise others to avoid ordering from them if possible.