Outstanding customer service will use…
Outstanding customer service will use again best in the business
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Outstanding customer service will use again best in the business
I picked this company as it appeared to be a family business. I was not disappointed. David personalized my mobility scooter rental and catered to my needs. Responsive to phone calls. Equipment was charged, clean, and in perfect working condition. Price was very fair. Advantage over renting from Disney is the ability to take off site. I could ride to hotel, Downtown Disney, the parks, and local restaurants. I would definitely recommend doing business with Malisa Mobility. I have saved their contact info and would steer friends and family there if they were in need of their services!
Did I mention scooters are fast and very maneuverable!
I was in crisis when I reached out to Malisa in Irvine a couple of years ago to find an electric wheelchair with the features I needed at a price I could manage at the time. The salesperson spent time with me to make sure i was getting exactly what I needed and that I understood the pros and cons. Quick shipping, arrived in good condition, and zero issues with the chair since then until just recently a minor problem with the joystick charger and I had to replace one of the inner tubes in the back tire. I called to ask about the joystick charger and they ere very responsive, got my information and got back to me within 24 hours with a recommendation on how to proceed. I have recommended this company and will continue to.
I purchased a mobility lift from Malisa. It worked perfectly for less than a year. While I was on a trip the lift refused to go up. Only the remote down button worked.
Contacted Malisa, which advertises 24/7 service. After three days, I finally reached someone named David, who stated that he was going to mail me a new remote and that instructions can be found on youtube.
I found the instructions, prepared my lift ,awaiting the new part. I am now waiting over one week, have left numerous telephone messages, text message and emails - with no responses.
Do not know what to do know!
DO NOT BUY FROM THIS COMPANY. They ripoff little old ladies. That's their mo. This guy is a real scumbag.
I bought an electric wheel chair, great price and it is a really good sturdy product. The service was fantastic. I received the chair in Canada in 2 days. Free shipping.
I was sent a defective unit and then sent a second defective unit and then sent a used controller to try to fix the secind defective unit. Their 24/7 support didn't answer for four days. They didn't know what the error codes of their product meant. Plus, saw that they had cut and pasted reviews on tgeir website under different names - so obviously fake.
We had a trip planned to Disneyland and needed a good wheelchair for our daughter. I contacted the owner to see if they were open on the weekend and he made a special arrangement for us to come in and test out the different chairs. This was honestly the best customer service along with an amazing chair. We spent 3 days in Disney and my daughter was able to enjoy everything with a new comfy chair that also reclines and has a headrest. I highly recommend this company and appreciate all the special arrangements so she could have a truly magical day. Thank you!!
Great Electric Wheelchairs - Sturdy and Portable!
I recently purchased an electric wheelchair, and I am very impressed with the quality. The wheelchair is sturdy, yet portable, making it easy to transport and use on the go. It feels reliable and well-built, giving me confidence in its durability.
What stood out even more was the excellent customer service. They were prompt in responding to my inquiries and very helpful throughout the entire process. Overall, I highly recommend Electric Wheelchairs for anyone looking for a dependable and portable option.
Came exactly how it was expected, very easy set up. Rides awesome.
I pay 1,599.00 for a broken bike there want me to pay the return and they have 30 days return way I have to pay for broken bike the return??? The customer service you vidio you chat and they don’t do nothing I call for the last 4 days and they don’t pick up they block my number People don’t buy from them the get your money and asta la vista baby we need to stop this company from stealing money from senior
the scooter i got is great it holds the weight and it runs great i take my dog around the block .it fights great in mt suv i take it on my vacation love it
I made a trip to Walmart. i learned quikly how to operate my scooter. I smiled as I moved threw the store. I was greeted with smiles and encouragement. Sp glad of this purchase
Thank you’
Hi Marisa Mobility it was a smooth transaction and very grateful for all the employee that help me with a beautiful Go Bike Trio. I'm so happy with my purchase. Thank you
I definitely recommend this place to everyone. Their customer service is quick and very understanding. When I had questions about the electric chair I bought, I called them, and they politely explained everything in detail. The electric chair has been working perfectly with no issues so far.
Malisa Mobility resolved a minor delivery issue promptly, impressing me with their excellent service. Their quick action and dedication to customer satisfaction were remarkable. The electric wheelchair I received is of exceptional quality, enhancing my mobility significantly. I highly recommend Malisa Mobility for their top-notch products and service.
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