Malina Casino Reviews 

374
TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, most reviewers were unhappy with their experience overall. Many people reported significant issues with payments, often experiencing delays in receiving winnings or having withdrawals blocked entirely. Customers noted that funds were sometimes held, or winnings were not credited. Reviewers frequently encountered poor response times, with support often providing generic answers or no resolution to their problems. However, some customers also noted positive experiences with the staff, praising individuals for their calm, friendly, and professional approach, providing clear explanations and helpful guidance. A few other people also felt that withdrawals were sometimes fast, with some reporting quick processing times and receiving payments within hours.

What people talk about most

Payment

Customers had negative experiences with payment, particularly concerning withdrawals, with many reporting... See more

Staff

Clients share positive opinions on staff, frequently praising individuals for their exceptional service.... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many expressing dissatisfaction... See more

Response time

People report negative experiences with response times, particularly regarding withdrawals and customer... See more

Service

Reviewers highlight ambiguous aspects of service, with some customers praising the professionalism and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

All the sister casinos you can find on the funid app including malina casino are a support joke, if live chat cant solve they tell you relevant department will reach you by email, but they never do, i... See more

Rated 1 out of 5 stars

I DO NOT RECOMMEND.... I wait and wait and wait and wait for FUT transactions to be unlocked. FUT coins are the casino currency, can use these coins to buy free spins or a cash bonus. They blocked... See more

Company replied

Rated 1 out of 5 stars

Don't trust this casino or Daniel Costa, he's a scammer. After paying 25 euros on Malina Casino to synchronise the game it asks you for another 60 euros and you can't withdraw from the account. The ho... See more

Company replied

Rated 1 out of 5 stars

This casino is the despicable, I got very lucky, the withdrawal release is going into week 2. I thought that I actually won €1,000. A limit for withdrawal was 500. So I withdrawal 500. Nothing has h... See more

Company replied


Company details

Written by the company

Online Casino and Slots Website


Contact info

2.5

Poor

TrustScore 2.5 out of 5

374 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 81% of negative reviews

Typically replies within 2 weeks

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2.5

All reviews

(374)

132 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This casino will only scam ur money…

This casino will only scam ur money never ever play with this casino . Mafia Casio

1 January 2026
Unprompted review
Malina Casino logo

Reply from Malina Casino

Dear Customer,

We’re sorry to hear you feel this way. If you encountered any issues, our support team at support@malinacasino.com is here to help.

Best regards,
Malina Casino Team

Rated 1 out of 5 stars

I DO NOT RECOMMEND...

I DO NOT RECOMMEND.... I wait and wait and wait and wait for FUT transactions to be unlocked. FUT coins are the casino currency, can use these coins to buy free spins or a cash bonus. They blocked my 3 transactions and the only answer I got was that "the appropriate department is dealing with it"
I have been playing online for years, but I have never encountered a situation where the problem on my account was not resolved after 3 weeks...

1 January 2026
Unprompted review
Malina Casino logo

Reply from Malina Casino

Dear Customer,

We're sorry for the trouble you're experiencing. Please reach out to our support team at support@malinacasino.com so we can assist you in resolving this issue as soon as possible.

Best regards,
Malina Casino Team

Rated 1 out of 5 stars

Scam alert ,do not play here.

Malina Casino hides transactions under false merchant names, refuses refunds, and evades all serious complaints. Reported to Visa/Mastercard AML and Anjouan authorities.
Edit: Keep answering with template lol all know that tactic..Contacted you many time , but you keep ignoring my emails.

23 December 2025
Unprompted review
Malina Casino logo

Reply from Malina Casino

Dear Orgest,

Thank you for sharing your feedback with us. We are truly sorry to hear about your dissatisfaction and the concerns you've raised, as we aim to provide a transparent and enjoyable environment for all our players. We value your feedback and regret that your experience has not met your expectations.

We would like to look into your concerns more closely and offer our assistance. Please feel free to reach out to our dedicated support team at support@malinacasino.com so we can address your situation directly.

Best regards, The MalinaCasino Team

Rated 5 out of 5 stars

Simple to navigate and I love how the website looks!

Wasn't expecting anything special when I joined, but after a few months of playing, I'm really getting good vibes from this place. It's grown on me. Their promotions are actually engaging and keep things interesting. A solid, reliable spot.

22 December 2025
Unprompted review
Malina Casino logo

Reply from Malina Casino

Dear Toby,
Thank you for your kind words! We are so happy to hear that our website’s look and easy navigation have made such a great impression on you. We truly appreciate your support and are thrilled that you’re enjoying your experience with us.

Happy gaming! Best regards, The MalinaCasino Team

Rated 5 out of 5 stars

Helpful and patient support from Maria.

Maria helped me when I had trouble updating my payment details for a withdrawal. She was patient and explained everything clearly. Her professionalism and kindness made the process easy and stress-free. I will definitely come back to play in this casino!

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Quick approval for $90

My $90 withdrawal was approved in around 2 hours. The payment reached me within the same afternoon. Very fast and simple. Impressed that I didn't need to go through all the verification steps.

12 December 2025
Unprompted review
Malina Casino logo

Reply from Malina Casino

Hi Wyatt,

Thanks a lot for sharing your experience — we really appreciate it! It’s great to hear that everything felt fast, simple, and hassle-free for you. That smooth, straightforward experience is exactly what we aim to deliver.

We’re glad we could leave such a positive impression, and your feedback truly means a lot to the team. Thanks again for taking the time to let us know!

Best regards,
The Malina Casino Team

Rated 1 out of 5 stars

SCAM!! No Withdrawals!!

If i could give them a lower rating i would. I been trying to make a withdrawal since 27/11/25. Its now 10/12/25. They keep cancelling it after 5 days and saying I was the one who cancelled it. Live Chat is bullshit, seems like AI generated responses. Support email didnt do shit. They each just find something to say to make it a dead issue. The last response i got was “just be patient with us, is there anything else i can help you with?” As if the issue was resolved. Bull shit.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Super helpful with my first withdrawal

As a new player, I was nervous about my first withdrawal. The support team guided me step-by-step, checked my documents right away, and even stayed polite while I double-checked every detail. Their calm, friendly attitude made the whole process easy. It turned what could’ve been stressful into something reassuringly simple.

26 November 2025
Unprompted review
Malina Casino logo

Reply from Malina Casino

Thank you for your wonderful review! We're delighted to know you're enjoying it. Your support keeps us going! Happy gaming! The Malina Casino Team

Rated 5 out of 5 stars

The website is clean and the loading times are great.

The design of the website is simple, clean, and not overcrowded like some other casinos I’ve tried. The games load quickly, even the more graphic-heavy ones. I also appreciate that the casino doesn’t bombard you with constant pop-ups. Everything about the interface makes the playing experience relaxing and enjoyable.

20 November 2025
Unprompted review
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Reply from Malina Casino

Thank you for your wonderful review! We're delighted to know you're enjoying it. Your support keeps us going! Happy gaming! The Legiano Team

Rated 1 out of 5 stars

Worse site ever been 10 days no…

Worse site ever been 10 days no progress on my withdraw better sites that pay instant

19 November 2025
Unprompted review
Malina Casino logo

Reply from Malina Casino

Dear Bob,
We're sorry for the delay in your withdrawal. This is not the experience we want for our users. Please reach out to our support team at support@malinacasino.com, and we'll do our best to resolve this as soon as possible.
Best regards,
The Malina Casino Team

Rated 5 out of 5 stars

Aleksandar went above and beyond!

I had an issue with my payment method while trying to withdraw $360. Aleksandar patiently guided me to switch to a method that would process faster. His knowledge and calm attitude made the whole experience smooth.

17 November 2025
Unprompted review
Malina Casino logo

Reply from Malina Casino

Thank you for your wonderful review! 🎉 We're delighted to know you're enjoying it. Your support keeps us going! Happy gaming! The Malina Casino Team

Rated 1 out of 5 stars

All the sister casinos you can find on…

All the sister casinos you can find on the funid app including malina casino are a support joke, if live chat cant solve they tell you relevant department will reach you by email, but they never do, i think relevant department is just the trash can and they just lie so they can just dismiss your issue. My father has been waiting 7 months for an email from casinia, as well as months for 5 other issues. That can not be a coincidence and i strongly advice you dont deposit at any casino listed on the funid app. IF you cant trust support why trust the casino. My latest issue ud transfering my 1000 fut coins which takes 1-60 minutes, but i been waiting 3 days now. STAY AWAY!!!

16 November 2025
Unprompted review
Rated 1 out of 5 stars

Scam site

They dont want to give me wekeend reload bonus for sports but i deposited fair and square. They are saying it is administrative decisions.

16 November 2025
Unprompted review
Malina Casino logo

Reply from Malina Casino

Dear Customer,

We're sorry for the trouble you're experiencing. Please reach out to our support team at support@malinacasino.com so we can assist you in resolving this issue as soon as possible.

Best regards,
The Malina Casino Team

Rated 5 out of 5 stars

Daniel was an excellent support

Daniel from support deserves five stars. I had a question about deposit limits, and he explained everything in simple words. He was patient and made sure I understood how to change my settings safely.

10 November 2025
Unprompted review
Malina Casino logo

Reply from Malina Casino

Dear William,
Thank you for your kind words! We’re delighted to hear that Daniel provided such clear, patient, and helpful support. It’s wonderful to know that he made it easy for you to understand and adjust your settings safely.

We truly appreciate your support and happy gaming!
Best regards,
The Malina Casino Team

Rated 1 out of 5 stars

For about a month now

For about a month now, 452 euros have not been deposited into my account. When I write to them from my gmail account, they keep giving me the same excuses. They keep saying they will help me as soon as possible, but I am tired of it now. I am asking you, are you a scammer? If you are such a low-level gambling site that you cannot give me 452 euros, we should not trust you.

7 November 2025
Unprompted review
Malina Casino logo

Reply from Malina Casino

Dear Customer, We’re sorry to hear about your experience. Please contact us at support@malinacasino.com so we can assist you further. Best regards, The Malina Casino Team

Rated 5 out of 5 stars

Outstanding assistance from support

When my deposit didn’t go through, Natalia from customer support personally called me to help. She explained why the issue happened and walked me through a quick fix. His calm and friendly approach made everything so easy. After my concern was resolved and my deposit was successful, she gave me 50 free spins as a bonus gesture. That really made my day! Huge thanks to Natalia for the excellent service.

3 November 2025
Unprompted review
Malina Casino logo

Reply from Malina Casino

Thank you for your wonderful review! 🎉 We're delighted to know you're enjoying it. Your support keeps us going! Happy gaming! The Malina Casino Team

Rated 1 out of 5 stars

Promissed deposit bonus not given ,free…

Promissed deposit bonus not given ,free spins not given
7 deposits ,never payd somthing
Vip calls with bonus promisses if you depossit ,then no bonus given ,asked 5 times to close my account ,no answer
Fake ,scam sit ,not to be trust

25 October 2025
Unprompted review
Malina Casino logo

Reply from Malina Casino

Dear Customer, We’re sorry to hear about your experience. Please contact us at support@malinacasino.com so we can assist you further. Best regards, Malina Casino Team

Rated 5 out of 5 stars

Very good customer service

Domna of Malina casino team was very great at customer service i am pleased by her guidance

6 October 2025
Unprompted review
Malina Casino logo

Reply from Malina Casino

Αγαπητέ πελάτη,

Σας ευχαριστούμε πολύ για την αξιολόγηση και για τον χρόνο που διαθέσατε. Το Καζίνο μας εκτιμά πραγματικά τα σχόλιά σας και δεσμεύεται να παρέχει την καλύτερη δυνατή εμπειρία για τους πελάτες του καθημερινά!

Σας ευχαριστούμε, και καλή διασκέδαση στην ιστοσελίδα μας!

Η ομάδα του Malina

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