Maleo did not deliver to the address…
Maleo did not deliver to the address provided and the “English-speaking” customer service agent does not know English.
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Maleo did not deliver to the address provided and the “English-speaking” customer service agent does not know English.
Extremely slow and unacceptable service. Orders shipped through another forwarder (Camex) arrived long ago, even though they were placed much later. My order handled by Maleo still hasn’t arrived. Complete waste of time — absolutely not recommended
I've ordered package from GB store and Maleo stole it.
First, the parcel didn't appear on site for a week (with proof of delivery to a warehouse from Royal Mail).
Second, they lied that it was not processed and could be sent. And I should do a refund.
Third, two times Royal Mail couldn't pick up because "The parcel wasn't available when we called."
Fourth, then they will lie to you: "courier picked up the parcel"
They will steal your package and you will not be able to prove anything to them.
They message you that your parcel is ready to pick up from the branch, when i arrived to pick up they told me to come back after 2 hours because parcels where still in trucks.
Unacceptable company. Do not use their services. This company doesn't care about their clients. For 3 days i've been told the declaration will be done tomorrow, tomorrow and tomorrow. They said it takes 2 business days. When asked if there's a queue that causes this they said no. They just simply do the papers whenever they want. And every day they say they will call me back but i have never received their call
I think it's the only shipping company in Georgia with direct shipments to/from Poland.
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