Rang MakingMusic and spoke to friendly advisor (Catherine) without having to go through endless options and dire music. She provided plenty of sensible advice and followed that with a very detailed e... See more
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Making Music is the UK’s membership organisation for leisure-time music, with around 3,850 groups representing around 228,000 music makers across the UK. We are dedicated to empowering everyone, whatever their background or experience, to come together in their community to make or present music.
Contact info
United Kingdom
- makingmusic.org.uk
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 2 weeks
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Excellent support and useful resources…
Excellent support and useful resources for choirs & orchestras, plus knowledgeable and responsive staff - extremely helpful for a small organisation such as ours.
Prompt response to my enquiry and…
Prompt response to my enquiry and helpful follow-up.
Responded quickly and gave clear…
Responded quickly and gave clear instructions on how to solve my query.
Prompt answer and resolution of query
quick,efficient and very helpful in…
quick,efficient and very helpful in response to my query regarding a constitution.
Very quick and helpful response.
You got back to me promptly with the answers to my questions. There were links to further information and the invitation to come back with further questions, if necessary.
New membership
Two things have come to mind in the last twelve months since joining MM. Firstly the invaluable help in achieving Charitable Status for our band and secondly, the substantial saving we have achieved on our band insurance.
Very helpful guidance received from…
Very helpful guidance received from Lily in response to a query about our constitution and in good time too!
Fantastic Music Platform
Fantastic platform for showcasing what we do as a choir, including any voice vacancies we may have, and a great place to list future events and concerts. I have had no trouble in updating our profile pages as the system is quite intuitive; if there have been any issues or difficulties, a member of MM is always quick to answer emails.
Communication very good
Communication from Making Music was very clear and they did everything within the timescale promised. The staff are very helpful when you phone and explain things clearly.
Very quick email reply and problem…
Very quick email reply and problem sorted out straight away.
Making Music gives valuable support and…
Making Music gives valuable support and information to amateur music groups.
We are now using their website platform - very useful and recommended!
A pleasure to deal with
A very helpful team and very knowledgeable/patient in responding to my many queries while setting up our platform!
Really great expertise, helpful, friendly people
Really great expertise, prompt responses, friendly, helpful people.
Brilliant choir!
Always such a brilliant time spent listening to the lovely voices and wide range of music and songs.
Would always recommend attending their concerts.
Prompt helpful response
Fantastically helpful
There was a real person to chat to.
They sorted out my problem and got back to me with the answer very quickly.
They are always friendly and helpful.
They are an absolutely fantastic organisation
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