Headway Reviews 6,317

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,619 reviews, reviewers had a great experience with this company. Many customers find the app to be a valuable tool for quick learning and gaining insights, appreciating its ability to summarize books and provide essential information efficiently. They often highlight the ease of use, the diverse selection of topics, and the convenience of both reading and listening options. The content is generally well-received for its ability to broaden perspectives and provide useful knowledge in a concise format. However, some people were dissatisfied with the subscription and payment processes, citing issues with unexpected charges, lack of transparency during onboarding, and difficulties with cancellations. A few other people also felt that some summaries lacked specific detail, were too simplified, or that the app's offerings were not as advertised.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, praising the app's ease of use for... See more

Application

People report ambiguous experiences with the app, with some finding it great for reading, easy to use, and... See more

Product

Clients share positive opinions on the product, particularly appreciating the helpful and detailed book... See more

Subscription

Customers had negative experiences with subscription, primarily due to unexpected charges and difficulties... See more

Payment

Reviewers highlight negative aspects of payment, with many experiencing unauthorized or unexpected charges,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

UPDATE: Changing my review from 2-stars to 4-stars after excellence customer support. I thought I charged $80 for one week, due to a mis-leading automated email. I posted this review and someone fro... See more

Company replied

Rated 4 out of 5 stars

Good voice of readers. Length is perfect for a quick learning session. Some summaries la k enough specific detail and feel vague. Overall great tool

Company replied

Rated 4 out of 5 stars

It,s usefull but the tompic are pretty much always too similar. There's must be classics and new contemporary literature as well.

Company replied

Rated 4 out of 5 stars

It has a fantastic time saving app to gain insights into things I had wanted affirmation and clarity without the need to pore over volumes of text. Certainly providing useful and practical information... See more

Company replied


Company details

About Headway

Written by the company

The Headway app provides fun and easy growth through non-fiction insights. It offers key ideas from the world's bestsellers to grow on the go. The Headway app helps users worldwide feel motivated, learn, and do more, overcome FOMO, and make self-growth a sustainable habit with whatever format suits their needs best.

People can interact with the app by joining self-growth challenges; enjoying daily insights & widgets that motivate; reading & listening to 15-minute summaries from the best nonfiction books.

With over 50 million downloads the Headway app is the world's most downloaded book summary app. The Headway app obtained an Editors' Choice badge from the US App Store and was featured repeatedly as the App of the Day in the UK, the UK and other countries.


Contact info

4.0

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Manageable and Easy Navigation!

I like how you can choose your narrater's tone. I love having lots of book options. This app is just all around great!

5 May 2026
Headway logo

Reply from Headway

Hi there,
Thank you for your kind words about our app!
We’re so happy to hear that it's making a difference for you.
Best wishes, Headway Team

Rated 5 out of 5 stars

Small progress everyday ,leads to…

Small progress everyday ,leads to bigger results in long run

5 May 2026
Headway logo

Reply from Headway

Hi there,
We appreciate your thoughtful feedback!
It's great to know that our app is helpful to you. It motivates us to keep improving!
Best regards, Headway Team

Rated 5 out of 5 stars

Nice application

Nice application

5 May 2026
Unprompted review
Headway logo

Reply from Headway

Hi there,
We sincerely appreciate your feedback and your decision to use our product!
Best wishes, Headway Team

Rated 5 out of 5 stars

Nice trading app

the app is really easy to navigate and use

15 October 2025
Unprompted review
Headway logo

Reply from Headway

Hi there,
We are happy you enjoy using the app!
Wishing you continued progress, Headway Team

Rated 5 out of 5 stars

I love this app

I love this app! It offers a great variety of books, the narration sounds natural, and since I started using it, both my vocabulary and knowledge have expanded.

5 May 2026
Headway logo

Reply from Headway

Hi there,
Thank you for sharing your experience with us!
We're glad that you enjoy using the app.
Best wishes, Headway Team

Rated 5 out of 5 stars

Application

Application

4 May 2026
Headway logo

Reply from Headway

Hi there,
Thank you for taking the time to rate us!
It encourages us to keep going and deliver the best.
Best regards, Headway Team

Rated 5 out of 5 stars

Learned a lot about why I…

Learned a lot about why I procrastinate. Added title to my tbr list to read the whole book

4 May 2026
Headway logo

Reply from Headway

Hi there,
Thank you for your kind words about our app!
We’re so happy to hear that it's making a difference for you.
Best wishes, Headway Team

Rated 4 out of 5 stars

Best broker to use

Best broker to use

4 May 2026
Unprompted review
Headway logo

Reply from Headway

Hi there,
It seems there may be some confusion.
We are Headway, a service that provides book summaries and self-development resources - https://headwayproduct.com/.
If you have any further questions or concerns, please don't hesitate to contact us at support@get-headway.com.
Best regards, Headway Team

Rated 1 out of 5 stars

Making it easier to cancel subscription…

Making it easier to cancel subscription would be awesome. I was pleasantly surprised by the staff that stated that they were able to cancel my subscription, but the fact that I had to email about it was super frustrating.

2 May 2026
Headway logo

Reply from Headway

Hi there,
Thank you for sharing your feedback!
We apologize for any inconvenience you may have had.
Our support team has reviewed your request and resolved it.
Please check your mailbox for any messages from us.
Best regards, Headway Team

Rated 4 out of 5 stars

Helpful app with good book summaries

Helpful app with good book summaries. App easy to use.

27 April 2026
Headway logo

Reply from Headway

Hi there,
Thank you for sharing your experience with us!
If you have any suggestions to improve our app even further, please feel free to share them at support@get-headway.com.
Kind regards, Headway Team

Rated 5 out of 5 stars

I love the variety of topics

I love the variety of topics, that i could listen to it or read it, or both. I appreciate the bullet points making it more striking and memorable.

3 May 2026
Headway logo

Reply from Headway

Hi there,
Your feedback has put a smile on our faces!
We are thrilled to hear that it's been helpful to you and appreciate your support.
Warm regards, Headway Team

Rated 5 out of 5 stars

Very good app

3 May 2026
Headway logo

Reply from Headway

Hi there,
Thank you for taking the time to rate us!
It encourages us to keep going and deliver the best.
Best regards, Headway Team

Rated 4 out of 5 stars

Simplicity

Simplicity

2 May 2026
Headway logo

Reply from Headway

Hi there,
Thank you for sharing your experience with us!
If you have any suggestions to improve our app even further, please feel free to share them at support@get-headway.com.
Kind regards, Headway Team

Rated 5 out of 5 stars

Interesting

Interesting, fast way to finish the books.

2 May 2026
Headway logo

Reply from Headway

Hi there,
We are happy you enjoy using the app!
Wishing you continued progress, Headway Team

Rated 5 out of 5 stars

Its like T20 of books.good for quick…

Its like T20 of books.good for quick reads and picking up long term reads based on the short ones

2 May 2026
Headway logo

Reply from Headway

Hi there,
Thank you for taking the time to rate us!
It encourages us to keep going and deliver the best.
Best regards, Headway Team

Rated 5 out of 5 stars

It's addicting!

I love everything about this app! Always a good selection of reads for each category. I feel like I never run out of things I am interested in reading. Find myself spending more and more time on this app!

1 May 2026
Headway logo

Reply from Headway

Hi there,
We are pleased you enjoyed the app!
We always do our best to make your experience memorable and are glad we’ve achieved it.
Best wishes, Headway Team

Rated 1 out of 5 stars

I cancelled my subscription

I cancelled my subscription, they charged me
For the next 2 months $48 per month. The email address plastered on their home page just gives an error. I DO NOT recommend using this company, as a consumer if you have an issue you won’t be able to resolve it and you’ll be left out of pocket as I was. Bad service, really in fact NO service

2 February 2026
Unprompted review
Headway logo

Reply from Headway

Hi there,
Thank you for sharing your feedback!
We apologize for any inconvenience you may have had.
Our support team has reviewed your request and resolved it.
Please check your mailbox for any messages from us.
Best regards, Headway Team

Rated 1 out of 5 stars

Seems to have misleading subscription charges

Difficult cancellation process and, sometimes misleading, subscription charges. Not much help from customer support.

28 April 2026
Unprompted review
Headway logo

Reply from Headway

Hi there,
Thank you for your feedback!
We apologize for any inconvenience this may have caused.
Our support team has contacted you. Please check your inbox for our messages.
Best regards, Headway Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look