Headway Reviews 6,317

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,611 reviews, reviewers had a great experience with this company. Customers are really happy with the product, finding it to be a fantastic and useful tool for quick learning and gaining insights. Many appreciate the concise summaries that provide essential information without overload, making it easy to grasp material and expand their knowledge. The app's user experience is often highlighted as simple, easy to use, and intuitive, with features like audio options enhancing accessibility. However, some people were dissatisfied with the subscription and payment processes, citing issues with unexpected charges and a lack of transparency during onboarding. There were also concerns about difficulties with withdrawals and contacting customer support for these issues. Additionally, a few reviewers felt that some summaries lacked specific detail or were too simplified, reducing the depth of the original content.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the app easy to use and navigate for quick... See more

Application

Consumers find the app to be ambiguous, with many praising its content, ease of use, and ability to provide... See more

Product

People report positive experiences with the product, highlighting its excellent stories and books that are... See more

Subscription

Customers consistently note negative experiences with subscription, citing issues such as being charged after... See more

Payment

Clients share negative opinions on payment, with many reporting issues such as being charged after cancelling... See more

Reviews shaping this summary

Rated 4 out of 5 stars

UPDATE: Changing my review from 2-stars to 4-stars after excellence customer support. I thought I charged $80 for one week, due to a mis-leading automated email. I posted this review and someone fro... See more

Company replied

Rated 4 out of 5 stars

Good voice of readers. Length is perfect for a quick learning session. Some summaries la k enough specific detail and feel vague. Overall great tool

Company replied

Rated 4 out of 5 stars

It,s usefull but the tompic are pretty much always too similar. There's must be classics and new contemporary literature as well.

Company replied

Rated 4 out of 5 stars

It has a fantastic time saving app to gain insights into things I had wanted affirmation and clarity without the need to pore over volumes of text. Certainly providing useful and practical information... See more

Company replied


Company details

About Headway

Written by the company

The Headway app provides fun and easy growth through non-fiction insights. It offers key ideas from the world's bestsellers to grow on the go. The Headway app helps users worldwide feel motivated, learn, and do more, overcome FOMO, and make self-growth a sustainable habit with whatever format suits their needs best.

People can interact with the app by joining self-growth challenges; enjoying daily insights & widgets that motivate; reading & listening to 15-minute summaries from the best nonfiction books.

With over 50 million downloads the Headway app is the world's most downloaded book summary app. The Headway app obtained an Editors' Choice badge from the US App Store and was featured repeatedly as the App of the Day in the UK, the UK and other countries.


Contact info

4.0

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent product

Excellent product

12 May 2026
Headway logo

Reply from Headway

Hi there,
Thank you for taking the time to rate us!
It encourages us to keep going and deliver the best.
Best regards, Headway Team

Rated 4 out of 5 stars

Good summary of the books

Good summary of the books

7 May 2026
Headway logo

Reply from Headway

Hi there,
Thank you for sharing your experience with us!
If you have any suggestions to improve our app even further, please feel free to share them at support@get-headway.com.
Kind regards, Headway Team

Rated 4 out of 5 stars

I recommend

I recommend Headway

13 May 2026
Unprompted review
Headway logo

Reply from Headway

Hi there,
It seems there may have been a mix-up regarding your message.
We are Headway, a service that provides book summaries and self-development resources - https://headwayproduct.com/
If you have any further questions or concerns, please don't hesitate to contact us at support@get-headway.com.
Best regards, Headway Team

Rated 5 out of 5 stars

Great broker great support they will…

Great broker great support they will help you about withdrawal.and expedite any issues related profesiionally even weekend lots of bonus competition there is load of way to make money with this broker .I already with this brkker since 2024.no probel or issue with withdrawal 3o minutes done money came to bank.really recommend this broker

13 May 2026
Unprompted review
Headway logo

Reply from Headway

Hi there,
There may have been a mix-up regarding your review.
We are Headway, a service that provides book summaries and self-development resources - https://headwayproduct.com/
If you have any further questions or concerns, please don't hesitate to contact us at support@get-headway.com.
Best regards, Headway Team

Rated 1 out of 5 stars

SCAMMED by headway job quiz

I went online and took headway's job quiz. At the end it said to see my result would be £1.99, so I paid. I then get an email saying I had been onboarded onto their 'premium subscription' service and would be charged £29.99 WEEKLY. WTF? I immediately cancelled the subscription but WTF? £120 per month?

13 May 2026
Unprompted review
Headway logo

Reply from Headway

Hi there,
Thank you for sharing your feedback!
We apologize for any inconvenience you've experienced.
To address this issue effectively, we have requested additional information from you.
Please reply at your earliest convenience, and we will prioritize resolving this matter promptly.
Best regards, Headway Team

Rated 5 out of 5 stars

Well recommend

Very helpful and educational app for manu and different goals in your life

12 May 2026
Headway logo

Reply from Headway

Hi there,
Thank you for sharing your experience with us!
We are glad that Headway helps you achieve self-growth goals.
All the best, Headway Team

Rated 5 out of 5 stars

Does exactly what it claims.

Does exactly what it claims.

11 May 2026
Headway logo

Reply from Headway

Hi there,
Thank you for taking the time to rate us!
It encourages us to keep going and deliver the best.
Best regards, Headway Team

Rated 5 out of 5 stars

Like the information

Like the information, and enjoy the subject.

11 May 2026
Headway logo

Reply from Headway

Hi there,
We are happy you enjoy using the app!
Wishing you continued progress, Headway Team

Rated 5 out of 5 stars

I have really liked the app so far

I have really liked the app so far. Smooth experience. Great way to extract a bunch of information from books in a short period of time.

5 May 2026
Headway logo

Reply from Headway

Hi there,
Thank you for your kind words about our app!
We’re so happy to hear that it's making a difference for you.
Best wishes, Headway Team

Rated 4 out of 5 stars

Thought it was kind of redundant and…

Thought it was kind of redundant and boring

11 May 2026
Headway logo

Reply from Headway

Hi there,
Thank you for sharing your experience with us!
If you have any suggestions to improve our app even further, please feel free to share them at support@get-headway.com.
Kind regards, Headway Team

Rated 5 out of 5 stars

More detailed summary than i expected…

More detailed summary than i expected and thetefore a good insight into the book.

10 May 2026
Headway logo

Reply from Headway

Hi there,
We appreciate your feedback!
It's great to know that our app is helpful to you. It motivates us to keep improving!
Best regards, Headway Team

Rated 5 out of 5 stars

First experience

It was hard to hear truths I didn't want to acknowledge.

10 May 2026
Headway logo

Reply from Headway

Hi there,
We sincerely appreciate your feedback and your decision to use our product!
Best wishes, Headway Team

Rated 1 out of 5 stars

AVOID!

AVOID!
I was looking forward to giving this app a try however as I clicked 'pay' on my phone to pay, a different sum was displayed and I couldn't halt the payment!
I can't contact through the app as it asks for £40 and there is no way of contacting on their website so please avoid!

5 May 2026
Unprompted review
Headway logo

Reply from Headway

Hi there,
Thank you for your feedback!
We apologize for any inconvenience this may have caused.
Our support team has contacted you. Please check your inbox for our messages.
Best regards, Headway Team

Rated 1 out of 5 stars
Headway logo

Reply from Headway

Hi there,
Thank you for your feedback!
We apologize for any inconvenience this may have caused.
Our support team has contacted you. Please check your inbox for our messages.
Best regards, Headway Team

Rated 4 out of 5 stars

It,s usefull but the tompic are pretty…

It,s usefull but the tompic are pretty much always too similar.
There's must be classics and new contemporary literature as well.

10 May 2026
Headway logo

Reply from Headway

Hi there,
Thank you for sharing your experience with us!
If you have any suggestions to improve our app even further, please feel free to share them at support@get-headway.com.
Kind regards, Headway Team

Rated 1 out of 5 stars

Displeased with app and ability to…

Displeased with app and ability to manage subscription

6 May 2026
Headway logo

Reply from Headway

Hi there,
Thank you for your feedback!
We apologize for any inconvenience this may have caused.
Our support team has contacted you. Please check your inbox for our messages.
Best regards, Headway Team

Rated 5 out of 5 stars

easy and quick listening

easy and quick listening, key points highlighted.

9 May 2026
Headway logo

Reply from Headway

Hi there,
We are happy you enjoy using the app!
Wishing you continued progress, Headway Team

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