Excellent service by the team
Excellent service by the team. Quality and specialised products. Would recommend.
RVF
18 September 2026
Unprompted review
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Company details
Written by the company
Maison Zahra brings the Moroccan hammam ritual home. Growing up, our founder watched her mum do the same ritual every Sunday, It was a moment of care passed down through generations of Moroccan women, and it left her skin soft, smooth and glowing. Maison Zahra was created to share that ritual with you, made simply and honestly, the way it has always been done. Every product we make comes from Morocco. Our argan oil, our hero ingredient, is made by women's cooperatives, supporting the women who have kept these traditions alive for centuries. We are a small, independent, founder-led brand, and every review matters to us. We read each one and use your feedback to keep improving our products and service. If you ever need help with an order, our team is here for you by email info@maisonzahra.co.uk Thank you for being part of the ritual.
Contact info
United States
- info@maisonzahra.co.uk
- maisonzahra.co.uk
4.0
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5 reviews
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My fav skincare
I’ve tried the Mini Hammam Kit with the black soap and Kessa glove, and I really loved it! I liked it so much that I decided to order the full kit. There was a little miscommunication with the contact and shipping, but the customer service was really kind and helpful. They clearly care about their customers, and I can’t wait to try more of their products!
16 October 2026
Unprompted review
Reply from Maisonzahra
Hello
Thank you so much for this lovely review, it truly made our day! We're so happy you loved the black soap and kessa glove, they're the heart of the Moroccan hammam ritual, and it means a lot that you've chosen to try the Full Hammam Kit next.
We're sorry about the mix-up with the contact and shipping details, and we're glad our team could sort it out for you. Taking care of our customers is something we really care about.
When your full kit arrives, follow the ritual with the ghassoul clay after exfoliating, then finish with the argan oil to lock in softness. We'd love to hear how you get on!
With love,
Amazing products and good customer…
Amazing products and good customer service thank you!!!
4 August 2026
Unprompted review
Reply from Maisonzahra
Thank you so much, Johaina ! We're so happy you're loving the products, and it means a lot to hear our customer service made a difference. Enjoy your hammam ritual, and we can't wait to welcome you back!
With love,
If you’re having issues with your…
If you’re having issues with your order, I would recommend to try emailing them directly as they have resolved my issue in the end.
My original order had a couple issues with the delivery. However it does seem that they’ve been unfortunately experiencing some delays.
After contacting them and explaining everything, they acknowledged the mistake, apologised and offered to honour a replacement. So although my experience wasnt ideal they have now addressed the issues and been helpful in resolving them!
I would just advise contacting them directly if you’re having problems rather than giving up, as they have been willing to listen and put things right. ♥️
21 September 2026
Unprompted review
Reply from Maisonzahra
Thank you so much for taking the time to share such a thoughtful and honest review. ❤️
We’re truly sorry that your original order experienced delivery issues and delays, and we completely understand how frustrating that must have been.
We really appreciate you reaching out to us and giving us the opportunity to put things right. We’re so glad we were able to resolve the issue for you and arrange a replacement. 🥰
Thank you again for your patience, understanding and kind words. It honestly means so much to us.
Welcome to The World of Moroccan Beauty so happy to have you here ♥️
The best products Moroccan hammam
As a Moroccan I was struggling to find bodycare in USA and I finally found this brand which I’m so happy with!!!!! I feel In Morocco again omggg thank youuuu
17 September 2026
Reply from Maisonzahra
Thank you so much for your beautiful review! 🥹❤️ It truly means the world to us to hear that we brings back those special Moroccan memories and makes you feel at home again. 🇲🇦✨
We’re so happy you found us and that you’re enjoying our Moroccan hammam bodycare! Thank you for supporting Maison Zahra and for sharing your experience with us. 🤍
With love,
The Maison Zahra Team 🌿
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