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Maison Sport Reviews 410

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 328 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and ability to make lessons fun and engaging, catering to various skill levels and needs. The booking process is frequently highlighted as simple, easy, and efficient, with many appreciating the user-friendly website that allows them to choose instructors based on detailed profiles and availability. People also commend the excellent communication and organization, ensuring a smooth and enjoyable overall experience. However, some people mentioned a slight issue with setting up an account initially and finding the services easily through Google search. A few other people also felt that an instructor applied a policy too rigidly without considering specific circumstances, leading to a disappointing experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising instructors for their exceptional... See more

Booking process

Customers consistently note positive experiences with the booking process, describing it as very easy,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease of use of the website for... See more

Instructions

Consumers find instructions to be positive, with many reviewers praising the instructors for their clear,... See more

Service

Customers had positive experiences with service, praising the punctuality, knowledge, and friendliness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We set Pietro D the challenge of teaching our group of 6 adults for 3 days - 1 complete beginner, 2 over 60s prioritising how to ski safely and avoid injury, and 3 young thrill-seekers! He was lovely... See more

Company replied

Rated 5 out of 5 stars

My son had a great experience with both his private lesson and his ski school instructor. This was his second time skiing. He made great progress - improving his technical skills to support much mor... See more

Company replied

Rated 5 out of 5 stars

site friendly & easy to navigate re instructor profiles, reviews and availability. great comms system allowing direct contact with instructor b4 the day to share info/wishes and queries & confirm meet... See more

Company replied

Rated 5 out of 5 stars

Stavros was a wonderful teacher. We were at intermediate level and he quickly developed our confidence and skill level. He was positive, kept us motivated with praise and offered continual constructiv... See more

Company replied


Company details

  1. Ski Holidays
  2. Ski School

About Maison Sport

Written by the company

We think booking ski and snowboard lessons should be easy, so we created an online marketplace for trusted, fully qualified ski and snowboard instructors, that can be booked in just a few clicks.

All instructors listed on Maison Sport have been verified by their nation's governing body, be it the French Government's Department of Sport, Swiss Ski Federation or the Italian Winter Sports Federation, so you can rest assured you will be in safe hands when you’re on the slopes.

The importance of having the right instructor shouldn’t be underestimated, so we have ensured that you can learn more about each instructor, check their reviews and send them a message prior to booking and paying for any lessons.

Contact info

Maison Sport

Book a ski lesson directly with an instructor in any resort in Europe.

4.8

Excellent

TrustScore 5 out of 5

410 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Esteban was wonderful

Esteban was wonderful. Great teacher and great person.

5 February 2026
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Reply from Maison Sport

Hi Alvaro,
Thank you for your positive review. It's great to hear you had a fantastic experience on your lessons with Esteban M in Saint Gervais. We hope to see you again next year!
- Maison Sport Customer Success Team

Rated 5 out of 5 stars

February 2026

Great instructors, website was easy to use.

5 February 2026
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Reply from Maison Sport

Hi Tony,
Thank you for your excellent feedback. We are thrilled to hear everything ran smoothly and efficiently for you. The team works hard to make planning your ski holiday as easy as possible. We are glad you enjoyed your lessons with Piotr Maciej J and Ziemowit T in Madonna di Campiglio! - Maison Sport Customer Success Team

Rated 5 out of 5 stars

Precise

Precise, credibility and amazing instructors

12 February 2026
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Reply from Maison Sport

Hi Faris,
Thank you for your excellent feedback. We are thrilled to hear everything ran smoothly and efficiently for you. The team works hard to make planning your ski holiday as easy as possible. We are glad you enjoyed your lessons with Martina M and Danilo B in Megeve! - Maison Sport Customer Success Team

Rated 5 out of 5 stars

Amazing

Amazing! We will book again soon

12 February 2026
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Reply from Maison Sport

Hi Scott,
We appreciate your feedback, it's great to know that everything met your expectations from booking your lessons, to enjoying your holiday in Chamonix with instructor Silvia B. Thank you for choosing Maison Sport and we look forward to seeing you again next winter! - Customer Success Team

Rated 5 out of 5 stars

Great Teacher

Hi Joaquim,

Thank you for taking the time to leave a review. Reviews provide invaluable advice for other Maison Sport customers looking to book their perfect instructor.

Please help us grow and continue to support the fantastic instructors who use our platform by leaving us a Google or Trustpilot review. To make it as easy as possible, we have included your original review below for you to copy and paste.

Eric was an absolute game-changer for us during our 4-day ski experience in Les Arcs. As a 47-year-old on my fourth consecutive ski season, I had almost given up hope after a difficult experience at another resort last year. I honestly thought I was too old to learn new skills or regain my confidence on the slopes. But Eric proved me completely wrong. His exceptional teaching ability, dedication, and genuine empathy didn't just help me improve – he gave me back the pure joy of skiing that I thought I'd lost. He worked with both my husband and me, adapting his approach to our individual needs and comfort levels with remarkable patience and skill. Thanks to Eric's outstanding instruction, I can now confidently keep up with my teenage children on family ski trips, which means the world to me. He didn't just teach us technique; he rebuilt my confidence and reignited my passion for the sport. Eric is more than an instructor – he's a true professional who understands that skiing is as much about mindset and confidence as it is about physical skill. His encouragement and expert guidance transformed what could have been another disappointing experience into one of the highlights of our family vacation. If you're looking for a ski instructor in Les Arcs who combines technical expertise with genuine care for their students' progress and wellbeing, Eric is absolutely the one. I cannot recommend him highly enough!

7 February 2026
Unprompted review
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Reply from Maison Sport

Hi Renata,
Thank you so much for your kind review! We're so glad to hear that Eric was able to go above and beyond. It is always wonderful to hear that their efforts are appreciated. He will be thrilled to know he made such a positive impact! - Maison Sport Customer Success Team

Rated 5 out of 5 stars

Andrea V- exceptional

We booked Andrea V. and he was an exceptional instructor and a really lovely person. We enjoyed our lessons and Andrea helped us progress really well at our own level. The whole process worked very smoothly and it was definitely well worth it.

12 February 2026
Unprompted review
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Reply from Maison Sport

Hi Emma,
Thank you for your lovely review. It's great to hear you had a fantastic time with Andrea V. We are so glad that his patient and personable approach made your experience a positive one. We hope to see you again next year!
-Maison Sport Customer Success Team

Rated 5 out of 5 stars

Excellent choice of instructors

Really easy to book the instructor of your choice.
Detailed profile information about each instructor plus customer reviews helps you to make the right decision

3 February 2026
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Reply from Maison Sport

Hi Jeanette,
Thank you for your kind words. We are glad to hear you enjoyed the booking process and found it convenient to choose your own instructor Sabrina G in Morzine. We hope to see you again next year!
-Maison Sport customer Success Team

Rated 5 out of 5 stars

Good Snow Sports Company

Easy to use website, communication was prompt and simple. Lots of useful snow sports information and news. Provided us with a great ski instructor at a fair price. Would highly recommend Madison Sports.

11 February 2026
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Reply from Maison Sport

Hi Paul,
Thank you for your lovely feedback, We are delighted to hear that you found the booking process smooth and efficient, and that you used our team to assist you with your booking. We are glad you had an excellent trip to Morzine and enjoyed your lessons with Sabrina G. Hope to see you again next year!
-Maison Sport Customer Success Team

Rated 5 out of 5 stars

Very happy

Easy to use website. Very clear. Great instructor

11 February 2026
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Reply from Maison Sport

Hi Zippy,
We appreciate your feedback, it's great to know that everything met your expectations from booking your lessons, to enjoying your holiday in Saint Gervais with instructor Sam V. Thank you for choosing Maison Sport and we hope to see you again next winter! - Customer Success Team

Rated 5 out of 5 stars

Good experience

Easy to make the booking. Profile of the coach matched what we got. Pricing was reasonable. We were very pleased with Sabrina’s approach. Thank you.

2 February 2026
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Reply from Maison Sport

Hi Alexander,
Thank you for your kind words. We are glad to hear you enjoyed the booking process and found it convenient to choose your own instructor Sabrina B in Val d'Isere. We hope to see you again next year!
-Maison Sport customer Success Team

Rated 5 out of 5 stars

Professional Company, Excellent Instructors, Good Value

The booking experience was simple and very professional. We found the YouTube videos very helpful in making our decision to book with you.

11 February 2026
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Reply from Maison Sport

Hi Rick,
Thank you for your excellent feedback. We are thrilled to hear everything ran smoothly and efficiently for you. The team works hard to make planning your ski holiday as easy as possible. We are glad you enjoyed your lessons with Aurélien D in Grindelwald! - Maison Sport Customer Success Team

Rated 2 out of 5 stars

The website is not very easy to…

The website is not very easy to understand and figure out initially, its tedious when there's a lot of instructors to choose from, and the commisions are too high in my opinion.

EDIT after reading the response. The commisions are not flat (which would makes sense, seeking to cover operation costs), but exactly 15%, which is hidden at first, and pops up on checkout. When booking a longer schedule this amounts to a reasonable sum. Do your operational costs change depending whether I book 4 hours or 20 hours?

Furthermore, the users are providing extreme value to your website by leaving comprehensive reviews about each instructor. You don't see reviews almost anywhere else, so this is gold for you, and yet the users are paying extra, not the other way around.

10 February 2026
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Reply from Maison Sport

Hi Saulius,
Thank you for taking the time to write a review, we value your feedback immensely. We understand it can be overwhelming when there is a long list of instructors to choose from, our Customer Success Team are always on hand to support your booking process, we can hand pick a selected few to choose from that match your requirements to make things simpler. You can contact us from the Maison Sport website via live chat, WhatsApp or phone call. I’m sorry that you feel our fees are too high. The cost comprises of the instructor fee which is passed directly to the instructor plus our operating fee. Our fees have been worked out to cover the costs involved in operating our booking portal, recruiting and vetting our instructors, providing our service and financial guarantees for our customers. We hope you had a great time in Cervinia and enjoyed your lessons with Erjon T. We look forward to seeing you again next year! - Maison Sport Customer Success Team.

Rated 5 out of 5 stars

Straight forward

Straight forward, good communications and instructor timings !

2 February 2026
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Reply from Maison Sport

Hi Donald,
Thank you for your excellent feedback. We are thrilled to hear everything ran smoothly and efficiently for you. The team works hard to make planning your ski holiday as easy as possible. We are glad you enjoyed your lessons with Andrea D in Chamonix! - Maison Sport Customer Success Team

Rated 5 out of 5 stars

Very good experience!

Very good experience!
Maisonsport was easy to use to book the lesson and Silvano was a great coach.

10 February 2026
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Reply from Maison Sport

Hi Flora,
Thank you for your excellent feedback. We are thrilled to hear everything ran smoothly and efficiently for you. The team works hard to make planning your ski holiday as easy as possible. We are glad you enjoyed your lessons with Silvano R in Livigno! - Maison Sport Customer Success Team

Rated 5 out of 5 stars

Anja seriously impressive teacher…

Anja is a seriously impressive teacher - has to be the best in the slopes by far. Lots of compassion perfectly balanced with encouragement and huge knowledge - comes from years of skiing and teaching.
Very easy to book the lessons with her and liaise via WhatsAp

10 February 2026
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Reply from Maison Sport

Hi Joycelin,
Thank you so much for your kind review! We're so glad to hear that Anja M was able to go above and beyond. It is always wonderful to hear that their efforts are appreciated. She will be thrilled to know she made such a positive impact! - Maison Sport Customer Success Team

Rated 5 out of 5 stars

Easy to book a lesson with a great…

Easy to book a lesson with a great instructor. Excellent communication.
Very easy. Would recommend.

9 February 2026
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Reply from Maison Sport

Hi Kaye,
Thank you for your excellent feedback. We are thrilled to hear everything ran smoothly and efficiently for you. The team works hard to make planning your ski holiday as easy as possible. We are glad you enjoyed your lessons with Giulio T in Tignes! - Maison Sport Customer Success Team

Rated 5 out of 5 stars

Daniel was a fantastic coach

Daniel was a fantastic coach. He was very knowledgeable and patient. He knows how to teach. I will book him again

4 February 2026
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Reply from Maison Sport

Hi Jennifer,
Thank you for your lovely review. It's great to hear you had a fantastic time with Daniel B in Val d'Isere. We are so glad that his patient and personable approach made your experience a positive one. We hope to see you again next year!
-Maison Sport Customer Success Team

Rated 5 out of 5 stars

Great private lesson for a mixed-ability group

Amelie was brilliant- we were a group of adult-learner parents and much more capable teenagers- Amelie spend two hours increasing our confidence and giving super constructive feedback on our technical ability (our 9th trip) and then two hours taking the kids to the snow park and doing the fun stuff! They had a fantastic afternoon and learnt so much too! Thank you Amelie!

8 February 2026
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Reply from Maison Sport

Hi Lisa,
Thank you so much for your kind review! We're so glad to hear that Amelie S was able to go above and beyond. It is always wonderful to hear that their efforts are appreciated. She will be thrilled to know she made such a positive impact! We hope to see you in Val Thorens again next year - Maison Sport Customer Success Team

Rated 5 out of 5 stars

It was great

It was great

30 January 2026
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Reply from Maison Sport

Hi Shatha,
We appreciate your feedback, it's great to know that everything met your expectations from booking your lessons, to enjoying your holiday in Megeve with instructors Aurélien P and Lucas S. Thank you for choosing Maison Sport and we hope to see you again next winter! - Customer Success Team

Rated 5 out of 5 stars

Would recommend Maison Sport to book ski lessons

Maison Sport were very speedy at replying to my email enquiring about private ski lessons and they provided me with all the details that I requested. They explained how to book via their website, which was easy. The website made clear the individual instructors available, their personal profiles and hourly rates and availability - this meant I could select an instructor of my choosing. You cannot do this with other websites. The ski instructor then contacted me directly very soon after the booking to confirm, and contacted again closer to the time. Overall, I've had a very good experience.

3 February 2026
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Reply from Maison Sport

Hi Caroline,
Thank you for your lovely feedback, We are delighted to hear that you found the booking process smooth and efficient, and that you used our team to assist you with your booking found it convenient to choose your own instructor Remo F in Morzine. We are glad you had an excellent trip and hope to see you again next year!
-Maison Sport Customer Success Team

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