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Maison Sport Reviews 410

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 328 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and ability to make lessons fun and engaging, catering to various skill levels and needs. The booking process is frequently highlighted as simple, easy, and efficient, with many appreciating the user-friendly website that allows them to choose instructors based on detailed profiles and availability. People also commend the excellent communication and organization, ensuring a smooth and enjoyable overall experience. However, some people mentioned a slight issue with setting up an account initially and finding the services easily through Google search. A few other people also felt that an instructor applied a policy too rigidly without considering specific circumstances, leading to a disappointing experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising instructors for their exceptional... See more

Booking process

Customers consistently note positive experiences with the booking process, describing it as very easy,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease of use of the website for... See more

Instructions

Consumers find instructions to be positive, with many reviewers praising the instructors for their clear,... See more

Service

Customers had positive experiences with service, praising the punctuality, knowledge, and friendliness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We set Pietro D the challenge of teaching our group of 6 adults for 3 days - 1 complete beginner, 2 over 60s prioritising how to ski safely and avoid injury, and 3 young thrill-seekers! He was lovely... See more

Company replied

Rated 5 out of 5 stars

My son had a great experience with both his private lesson and his ski school instructor. This was his second time skiing. He made great progress - improving his technical skills to support much mor... See more

Company replied

Rated 5 out of 5 stars

site friendly & easy to navigate re instructor profiles, reviews and availability. great comms system allowing direct contact with instructor b4 the day to share info/wishes and queries & confirm meet... See more

Company replied

Rated 5 out of 5 stars

Stavros was a wonderful teacher. We were at intermediate level and he quickly developed our confidence and skill level. He was positive, kept us motivated with praise and offered continual constructiv... See more

Company replied


Company details

  1. Ski Holidays
  2. Ski School

About Maison Sport

Written by the company

We think booking ski and snowboard lessons should be easy, so we created an online marketplace for trusted, fully qualified ski and snowboard instructors, that can be booked in just a few clicks.

All instructors listed on Maison Sport have been verified by their nation's governing body, be it the French Government's Department of Sport, Swiss Ski Federation or the Italian Winter Sports Federation, so you can rest assured you will be in safe hands when you’re on the slopes.

The importance of having the right instructor shouldn’t be underestimated, so we have ensured that you can learn more about each instructor, check their reviews and send them a message prior to booking and paying for any lessons.

Contact info

Maison Sport

Book a ski lesson directly with an instructor in any resort in Europe.

4.8

Excellent

TrustScore 5 out of 5

410 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Extremely convenient

Extremely convenient booking process and the guide met us at our accommodation. Would highly recommend

25 February 2026
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Reply from Maison Sport

Hi Daniel,
Thank you for your excellent feedback. We are thrilled to hear everything ran smoothly and efficiently for you. The team works hard to make planning your ski holiday as easy as possible. We are glad you enjoyed your lessons with Giada M in Meribel! - Maison Sport Customer Success Team

Rated 5 out of 5 stars

Rapid response

Rapid response. Cool teacher.

25 February 2026
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Reply from Maison Sport

Hi Toby,
We appreciate your feedback, it's great to know that everything met your expectations from booking your lessons, to enjoying your holiday in Saint Gervais with instructor Tomas M. Thank you for choosing Maison Sport and we hope to see you again next winter! - Customer Success Team

Rated 5 out of 5 stars

Highly recommended …

Found you on the internet and liked the bios of all the instructors which made it easy to choose. The booking process was easy and efficient and communication was first class. I also enjoyed some of the tips videos.

25 February 2026
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Reply from Maison Sport

Hi Lynne,
Thank you for your kind words. We are glad to hear you enjoyed the booking process and found it convenient to choose your own instructor Iain F in La Tania. We hope to see you again next year!
-Maison Sport customer Success Team

Rated 5 out of 5 stars

Alessandro was great


Alessandro was great. We came back to skiing after a long break and we had an amazing 2 days. Alessandro was very patient and helped us gain our confidence back. Also fine tuned the technique. We would definitely book lessons again in the future. Highly recommended to anyone who wants to improve their skiing.

24 February 2026
Unprompted review
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Reply from Maison Sport

Hi Sujay,
Thank you for your lovely review. It's great to hear you had a fantastic time with Alessandro. We are so glad that his patient and personable approach made your experience a positive one. We hope to see you again next year!
-Maison Sport Customer Success Team

Rated 5 out of 5 stars

Tomas of maison sport was a fantastic…

Tomas of maison sport was a fantastic instructor! Patient and polite and he was an excellent communicator who made us feel at ease . We learned a lot in a short space of time! 5 stars 🌟

23 February 2026
Unprompted review
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Reply from Maison Sport

Hi Stephen,
Thank you for your lovely review. It's great to hear you had a fantastic time with Tomas B in La Thuile. We are so glad that his patient and personable approach made your experience a positive one. We hope to see you again next year!
-Maison Sport Customer Success Team

Rated 5 out of 5 stars

Easy to book

Easy to book, clear information

23 February 2026
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Reply from Maison Sport

Hi Wouter,
Thank you for the great review. We are delighted to hear that our booking system was easy for you to use and gave you confidence throughout the process. We hope to see you again soon!
-Maison Sport Customer Success Team

Rated 5 out of 5 stars

Brilliant company

We got our lesson with a brilliant instructor and got our skis hired easily they made it super easy and convenient

23 February 2026
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Reply from Maison Sport

Hi Jason,
Thank you for your excellent feedback. We are thrilled to hear everything ran smoothly and efficiently for you. The team works hard to make planning your ski holiday as easy as possible. We are glad you enjoyed your lessons with David P in Zermatt! - Maison Sport Customer Success Team

Rated 5 out of 5 stars

Beginner

Francesco is very friendly, patient and knowledgeable. He knows when you are ready to take the next step and helps you to continue practicing when you haven't quite got the technique. He is very kind and considerate and keeps you uplifted when you have done something wrong. He is a fantastic teacher and I would definitely recommend him for people of all ages. Thank you Francesco!

15 February 2026
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Reply from Maison Sport

Hi Anthony,
Thank you for your lovely review. It's great to hear you had a fantastic time with Francesco P in Val Thorens. We are so glad that his patient and personable approach made your experience a positive one. We hope to see you again next year!
-Maison Sport Customer Success Team

Rated 5 out of 5 stars

Great solution for private ski…

Great solution for private ski instructors.
The user interface is great, the ski instruction we booked was really great, and the overall experience was smooth and positive. Recommended.

23 February 2025
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Reply from Maison Sport

Hi Aurel,
Thank you for the great review. We are delighted to hear that our booking system was easy for you to use and gave you confidence throughout the process. We are glad you had an excellent trip to Courmayeur and enjoyed your lessons with Norma L. Hope to see you again next year!
-Maison Sport Customer Success Team

Rated 5 out of 5 stars

Great company and great experience

Great company and great experience

14 February 2026
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Reply from Maison Sport

Hi Becky,
We appreciate your feedback, it's great to know that everything met your expectations from booking your lessons, to enjoying your holiday in Les Gets with instructor Corentin R. Thank you for choosing Maison Sport and we hope to see you again next winter! - Customer Success Team

Rated 5 out of 5 stars

My lesson with Marco was fantastic and…

My lesson with Marco was fantastic and the best lesson I have ever had. I learned a lot. He is a great mix of encouraging, instructive, and fun. I would recommend him to anyone. Thank you Marco!

22 February 2026
Unprompted review
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Reply from Maison Sport

Hi Louis,
Thank you for your positive review. It's great to hear you had a fantastic experience on your lessons with Marco F in Courmayeur. We hope to see you again next year!
- Maison Sport Customer Success Team

Rated 5 out of 5 stars

Mastering the moguls

My daughter and I had a half a day booked with Zeno. We are both intermediate skiers and wanted to improve our technique. Not only we both feel a lot more confident on the slopes, we also learnt how to ski over moguls. We are very pleased with how effective the lesson has been. We would book Zeno again!

18 February 2026
Unprompted review
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Reply from Maison Sport

Hi Thomby,
Thank you so much for your kind review! We're so glad to hear that Zeno was able to go above and beyond. It is always wonderful to hear that their efforts are appreciated. He will be thrilled to know he made such a positive impact! We look forward to seeing you again next year - Maison Sport Customer Success Team

Rated 5 out of 5 stars

We booked our instructor through …

We booked our instructor through Maison.
It was not difficult to use the platform. I appreciated the videos and tips provided.

13 February 2026
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Reply from Maison Sport

Hi Hwee-Hiang,
We appreciate your feedback, it's great to know that everything met your expectations from booking your lessons, to enjoying your holiday in La Thuile with instructor Angelo V. Thank you for choosing Maison Sport and we hope to see you again next winter! - Customer Success Team

Rated 5 out of 5 stars

Francesco was the perfect teacher for…

Francesco was the perfect teacher for our week with him
Professional, punctuality, great teacher very nice and kind we enjoyed learning from him .

22 February 2026
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Reply from Maison Sport

Hi Juan,
Thank you for your positive review. It's great to hear you had a fantastic experience on your lessons with Francesco R in Courchevel 1850. We hope to see you again next year!
- Maison Sport Customer Success Team

Rated 5 out of 5 stars

Super practical services booking a snowboard instructor

Booking with Maison Sport was very easy however finding your services on the internet on Google search was not that easy. I was surprised because your services are incredibly useful especially as I needed private lessons at snowboarding on very short notice and you were the only service that managed to find an instructor available. The instructor was incredible (Riccardo Re)

21 February 2026
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Reply from Maison Sport

Hi Arnold,
Thank you for your excellent feedback. We are thrilled to hear everything ran smoothly and efficiently for you. The team works hard to make planning your ski holiday as easy as possible. We are glad you enjoyed your lessons with Riccardo R in Les Gets! - Maison Sport Customer Success Team

Rated 5 out of 5 stars

Charlie was brilliant- our 15yr old…

Charlie was brilliant- our 15yr old sons had a 3hr session and they loved it. So friendly and the boys couldn’t stop talking about how great he was and how much tips they learned.
Would definitely recommend and communications were excellent

20 February 2026
Unprompted review
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Reply from Maison Sport

Hi Serena,
Thank you for your positive review. It's great to hear you had a fantastic experience on your lessons with Charles B in Morzine. We hope to see you again next year!
- Maison Sport Customer Success Team

Rated 5 out of 5 stars

A really great ski instructor in…

A really great ski instructor in cervinia (Arturo), really clear plan made for meeting, brilliant lesson, great customer service, all 10/10, I'm English, 47, have skied approx 80 weeks,best instructor yet!

20 February 2026
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Reply from Maison Sport

Hi Rick,
Thank you for your positive review. It's great to hear you had a fantastic experience on your off piste lessons with Arturo P in Cervinia. We hope to see you again next year!
- Maison Sport Customer Success Team

Rated 5 out of 5 stars

Val Thorens Ski Instructor Benoit

Benoit is a fantastic and patient instructor which helped with my son’s daily ski lessons. Conditions were challenging with heavy snow fall but progression was made from snow plow into parallel skiing, both my son and I are delighted. I would highly recommend Benoit as an excellent and patient ski instructor.

20 February 2026
Unprompted review
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Reply from Maison Sport

Hi Rob,
Thank you for your lovely review. It's great to hear you had a fantastic time with Benoit L in Val Thorens. We are so glad that his patient and personable approach made your experience a positive one. We hope to see you again next year!
-Maison Sport Customer Success Team

Rated 1 out of 5 stars

Paid for Advanced Lesson, Got the Bunny Slope

Booked an intermediate/advanced lesson from 1–5pm in Chamonix. All intermediate and advanced terrain at Le Brévent was closed all day due to avalanche risk ( no red or black lanes) except for 2–3 blue runs which also closed at 3pm, leaving only beginner slopes open.

Despite half the lesson time becoming unsuitable for the booked level, the ski school refused a partial refund, arguing the resort was still “technically open.” An advanced lesson on beginner terrain is not the service that was paid for.

Very disappointing customer service. Do not book. Book from reputable companies at least you will get some credits for next year.

19 February 2026
Unprompted review
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Reply from Maison Sport

Hi Alp,

Thank you for taking the time to share your feedback.

I’m very sorry that your experience in Chamonix did not meet your expectations. During the dates of your lesson, weather conditions across the resort were exceptionally challenging, which led to lift and terrain closures. These safety decisions are made by the lift company and local authorities and unfortunately are outside of our and the instructors control.

If the instructor is unable to provide a lesson, due to conditions, they're ill, injured etc, then they are required to offer a full refund. If the resort remains open and the instructor is able to deliver the lesson, but their customer chooses not to attend, we are unfortunately unable to offer a direct refund, as instructors are still paid for their scheduled hours. In such cases, we can provide an insurance letter if required.

Whilst we appreciate a number of pistes and lifts were closed during your lesson, there were suitable options for the instructor to still run a lesson for you, but you chose not to attend - due to this, the instructor did not agree to offer a refund for the lessons. This policy is designed to ensure instructors do not lose work while the resort is operational, though I appreciate that the outcome is not always ideal.

We are sorry again that the mountain conditions impacted your experience and understand your disappointment. We appreciate you sharing your perspective.

- Maison Sport Customer Success Team

Rated 5 out of 5 stars

Easy to find a suitable instructor in…

Easy to find a suitable instructor in Les Gets.

11 February 2026
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Reply from Maison Sport

Hi Darren,
Thank you for your kind words. We are glad to hear you enjoyed the booking process and found it convenient to choose your own instructor Anja M in Les Gets. We hope to see you again next year!
-Maison Sport customer Success Team

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