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Maisonpulvino Reviews 1

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TrustScore 3.5 out of 5

3.3

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3.3

Average

TrustScore 3.5 out of 5

1 review

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Rated 2 out of 5 stars

SAV ne répond pas

Suite à une commande de trois tire-bouchons sur le site La Maison Pulvino, j’ai malheureusement rencontré un problème avec l’un des produits reçus.

Le site met en avant un service après-vente disponible 24/7 avec une adresse e-mail dédiée. J’ai envoyé deux messages, l’un en février et l’autre début mars, et je n’ai à ce jour reçu aucune réponse.

Les tire-bouchons en eux-mêmes sont plutôt corrects, mais l’absence totale de service après-vente est très décevante. Tant qu’il n’y a pas de problème, tout semble bien se passer. En revanche, en cas de souci, il ne faut visiblement pas compter sur leur assistance.

Je regrette ce manque de sérieux dans le suivi client.

1 February 2026
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