Mainspring Watches UK ltd Reviews 

121
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

First class service. They have a great selection of watches, a lot of which you don't see anywhere else. All for a reasonable price and open to negotiation. A pleasure to deal with and very... See more

Rated 5 out of 5 stars

Incredible company to deal with . Their products are all top quality and copetetivley priced , but the thing that really moves them to next level are the people . You can tell they are enthusiasts fi... See more

Rated 5 out of 5 stars

Absolutely top gentleman, Tristan was so very helpful, great deals to be had. I bought an omega planet ocean, beautifully packaged, arrived within days of purchase, unbelievably beautiful watch. T... See more

Rated 5 out of 5 stars

The second watch I've had from Tristan, and both have been great. Superb communication, these guys have real passion for Watches, and know their stuff. Extremely happy with both transactions... arrive... See more

Company details

  1. Watch Store
  2. Fashion Accessories Store
  3. Jewelry Store

Written by the company

Mainspring Watches UK were incorporated on Christmas Eve 2021 by us, Tristan and Jay. We both love everything watches having owned them for many years! With us being family, we share a unique bond that compliments our shared experience both in work and our passions. We opened our beautiful Farnborough HQ in August 2022 for appointment-only viewings & a place for our customers to meet us, talk watches, and see what we have in stock.


Contact info

4.9

Excellent

TrustScore 5 out of 5

121 reviews

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4.9

All reviews

(121)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Purchased a Tudor Heritage Black Bay. Tristan and Jay have a great knowledge base and many years experience between them in high end luxury timepieces. Secure and insured delivery. Highly recommended.

13 January 2023
Unprompted review
Mainspring Watches UK ltd logo

Reply from Mainspring Watches UK ltd

Thank you! We put a lot of effort in to every customer interaction, your review really does mean a lot to us.

Jay

Rated 5 out of 5 stars

A very BIG Thanks to the guys at Mainspring…

Perfection takes a particular level of diligence and the guys at Mainspring truly nailed it for me!
The service I received throughout from them has been second to none!
I couldn’t have asked for any more and made the acquisition of my first Breitling truly special which to me means a lot in the whole experience and ownership of a watch like these.
Keep up the level of service guys because from my experience with you, it stands you out from the rest
I absolutely recommend Mainspring and hope to buy again from them in the future.
Here’s wishing Mainspring continued success with their business and thank you once more for everything.

10 December 2022
Unprompted review
Rated 5 out of 5 stars

5* Service

I was looking to sell my Tudor watch, with not selling a watch over the internet before always done F2F sales, I was a little nervous. Tristan from Mainspring Watches was great to speak to always responsive even late in the evenings, made things easy from start to finish of selling the watch and explained the whole process, from start to finish of the process was 2/3 days and am very happy with the service. I would highly recommend Tristan (Mainspring Watches) to anyone looking to sell or buy watches!

7 December 2022
Unprompted review
Rated 5 out of 5 stars

Great communication, professional, fast payment

I had a superb experience when selling my watch to Mainspring. I dealt with Tristan who was very helpful and professional. We had very honest and open communication, the transaction went through very smoothly and I received payment very quickly.

19 September 2022
Unprompted review
Rated 5 out of 5 stars

I Purchased a IWC Fliegerchronograh

I Purchased a IWC Fliegerchronograh
the experience was flawless, Great communication between all parties. Very helpful and quick to reply to my questions etc.
Good customer service which is very hard to find today.

25 July 2022
Unprompted review
Rated 5 out of 5 stars

Sold 2 watches to this company and met…

Sold 2 watches to this company and met a co owner in person to talk through the sale.. Their service and professionalism is excellent.. Totally trustworthy and honest. Payment was made within 48 hours from the time the watches were handed over.. great guys 👍

15 July 2022
Unprompted review
Rated 5 out of 5 stars

Phenomenal

These guys provide a honest, trustworthy and reliable service. Something which is hard to come by in the current marketplace.

Super quick communication is the cherry on top. Hats off gents, great work. Thank you!

7 June 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service, good prices

Bought a delugs green strap for my Oyster Perpetual, delivery was quick and service from Tristan was great. Would buy from them again if I’m looking for another strap or watch.

29 April 2022
Unprompted review
Rated 5 out of 5 stars

I purchased a lovely Speedmaster MK40…

I purchased a lovely Speedmaster MK40 from Jay and Tristan via their eBay store. I’d had my eye out for this particular watch for a while so I was pleased when such a great example was listed by Mainspring. Communication was excellent as I had a few questions about the watch, but these were answered promptly and honestly. Delivery was very quick and the overall experience was a pleasure. Thanks guys!

15 March 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service!!

Tristan and his partner really helped me on two occasions find the right watch with their advice and service is top notch! Nothing is too much and always happy to help! Will come back again for sure and would highly recommend!! 5 stars!!

8 March 2022
Unprompted review
Rated 5 out of 5 stars

5* service

5* service, instant response to messages, kept me updated with progress, unreal quality. 100% recommend to anyone looking for a new watch

8 March 2022
Unprompted review
Rated 5 out of 5 stars

Superb experience

Had my battery replaced, very pleased with the service. It was super quick so will come back again for more repairs and battery replacements.

4 March 2022
Unprompted review
Rated 5 out of 5 stars

Battery Change

Sent my watch in to get a battery fitted, got my timepiece back promptly and it had been nicely polished and cleaned.
A professional outfit and a smooth process from start to finish

21 February 2022
Unprompted review
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