Absolutely loved this paint-by-numbers kit! The colours were vibrant, the canvas was high quality, and every section was clearly marked — super easy to follow even for a beginner. I found it really re... See more
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Review summary
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I’ve had a really great experience with Maikoo’s customer service. I had received some paint that unfortunately had dried out and also not quite enough. Maikoo responded to my inquiry quickly and sent... See more
Awesome! I bought a set for my family and myself, and we all love it. The paintings turned out beautifully, the brushes were very practical, and the paint was high quality. Even though it took severa... See more
Sometimes, it's when something doesn't go perfectly that you can see how good the customer service is. Bad luck, I've ordered 2 canva-numbers to paint and unfortunatly, one of them was with the... See more
This company SUCKS
This company SUCKS. I ordered a painting for a Christmas gift for a friend. It is now the end of Febuary and still no painting. In fact they claim that it is still in China. After I have had to reach out several times to see where the hell my painting is- they do nothing to resolve the issue and expect me to keep waiting on it. I asked for a refund and they offered me $5! Not only is that insulting but sooo frustrating. So now I have no painting and lost $40 bucks. And they just stopped responding to my emails all together. Stay away. It is such a headache.
25 February 2025
Unprompted review
Never again
Never again. Unfortunately, I didn't see until too late that the shipment was made from China. It's Temu quality at best. And the prices are very high. This is much better in quality. Very annoying.
3 February 2025
Unprompted review
SCAM - DO NOT BUY
Awful, DO NOT ORDER. It's been 43 days and I haven't received anything. Seems like a scam, very upsetting. DO NOT BUY - SHIPS FROM CHINA.
4 February 2025
Unprompted review
Unreliable service / response / delivery
The order I placed with them as to arrive in 5 to 8 days. It is now day 14 and I have received nothing. I have contacted them and have never heard back from them. The paintings were to be a Christmas gift. I tried tracking the parcel but there has no update on the website for the past 3 days. I will never use them again.
17 December 2024
Unprompted review
No meaningful customer service
I made an order for two painting kits, but I have never received anything. So far they have refused to do anything about it, but tells me that I have to call their supplier.
Very poor service.
17 December 2024
Unprompted review
Patience with delivery, buy good material
It lasted more than 15 days to arrive, but from Maikoo I always had an answer, they are helpful. Besides that, the delivery company at Spain is the worst, was delivered to another place and never got informed.
16 December 2024
Unprompted review
Took a while to arrive as shipping from…
Took a while to arrive as shipping from China however it did arrive, was a bit hasty to order as hadn’t seen any reviews but thought I would leave one in case anybody else has the same concern. Painting arrived and 23 different shades meaning the picture is extremely detailed! Enjoying painting my pink poker night canvas and looking forward to ordering again!
13 November 2024
Unprompted review
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