I am writing to provide feedback regarding a recent purchase of a Maidenform Comfort Devotion bra. Unfortunately, I had to return the item due to a noticeable decline in quality. The hook-and-e... See more
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Maidenform bras can be very comfortable and I've been buying them for years. I have sensitive skin and they don't itch, and the fit is pretty decent however, they have a BIG issue with the underwire c... See more
The fastest shipping during the coronavirus yet. There were no issues and it came fast. I called up customer service and they my order would ship soon and it shipped later that same day. The items cam... See more
Worst customer service. I ordered directly from them for the first time. 9 days later my order is still in processing, no shipment update, etc. I try to contact their customer support team to ask ques... See more
Company details
Information provided by various external sources
Maidenform Brands is a manufacturer of women's underwear, founded in 1922 by three people: seamstress Ida Rosenthal; Enid Bissett, who owned the shop that employed her; and Ida's husband, William Rosenthal.
Contact info
United States
- maidenform.com
1.9
Poor
23 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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After spending far too much time…
After spending far too much time getting an order together, the Maidenform website will not work. I tried Chrome and Edge, neither system worked. I was unable to actually place my order. In seeking help, they have no email contact, chat is not on after hours and the phone service is also not available. I am left frustrated, with no completed order, and such a waste of my time.
3 December 2020
Unprompted review
Worst customer service
Worst customer service. I ordered directly from them for the first time. 9 days later my order is still in processing, no shipment update, etc. I try to contact their customer support team to ask questions and the number doesn't even work for days. Although my order is "stuck in processing", I still can't cancel it. Best part is that if doesn't fit -- it is 6 weeks to process returns. I understand systems are slower due to COVID, but don't blame COVID for your subpar service and communication. Will NEVER order from these guys again.
2 July 2020
Unprompted review
The fastest shipping during the coronavirus
The fastest shipping during the coronavirus yet. There were no issues and it came fast. I called up customer service and they my order would ship soon and it shipped later that same day. The items came in fine and double packaged! That I have never seen.
7 May 2020
Unprompted review
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