Maiasvintagewholesale Reviews 

157
•
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently note the fast shipping times, well-sorted merchandise, smooth communication, and overall great product quality upon arrival. Many buyers find the items exceptionally easy to resell quickly and express deep satisfaction with their repeated purchases. Some reviewers were not happy with missing items, incorrect descriptions, and extended delivery delays in receiving their orders. People also frequently mentioned poor customer support response times, a complete lack of tracking information, and receiving heavily damaged or stained products. Others noted that resolving these frustrating issues through customer service proved extremely difficult due to ignored emails.

What people talk about most

Order

Reviewers share mixed feedback about their order experiences, highlighting both satisfaction and frustration.... See more

Product

People report ambiguous experiences with product, as reviewers express deeply divided opinions regarding... See more

Quality

Consumers find quality to be ambiguous, with people reporting vastly different experiences regarding their... See more

Response time

Customers consistently note negative experiences with response time, highlighting that emails and messages... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers praising extremely fast shipping... See more

Reviews shaping this summary

Rated 4 out of 5 stars

overall products very good. some had to be thrown away due to holes and staines GRADE A. expected delivery needs to be updated more often. very good services.

Rated 5 out of 5 stars

I recently placed my first order with this wholesaler and was genuinely blown away by the quality. The grade of the items was some of the best I’ve ever received — clean, well-sorted, and exactly as... See more

Rated 5 out of 5 stars

Finally a wholesaler who delivers what they sell. Grade A lee sweatshirts. Thank you. As a store i need a good wholesaler. Took a punt from a fellow colleague who recommended Maias. I saw the recent c... See more



Contact info

3.1

Average

TrustScore 3 out of 5

157 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 12% of negative reviews

Typically replies within 1 week

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3.1

All reviews

(157)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

Great products

Great products! Very pleased with my order!
Shout out to the staff too! They went above and beyond for me ! What a great team ! Highly recommend using these guys for your wholesale!!

19 November 2025
Unprompted review
Rated 1 out of 5 stars

I’ve been ordering from Maias for a…

I’ve been ordering from Maias for a long time, I was happy with the quality more or less. I recently placed 2 orders (value around £600), they were pre orders. They sent a message that there was a delay with the orders which I completely understand but I’m not going to be in the country when the orders will be sent out so I wanted to cancel my orders. They also posted on Instagram that all refund requests will be approved. I emailed them on the 14th, no response. I emailed them 2 more times and then finally they cancelled one of the orders but just because they sold the stock online. The cancellation email came through but no refund. Emailed them again 4 times about the other order, no response!! They clearly wait for the stock to be sold online and then they cancel the order which isn’t fair. Thankfully I paid with Klarna credit card so I was able to send them the cancellation email of one of my orders and it was approved so I wasn’t charged. But the other order is still not cancelled. This was definitely the last time I ordered from them. They complain that customers are rude to them, well I’m not surprised. Customer service doesn’t exist.
Order number is 6056.

26 November 2025
Unprompted review
Maiasvintagewholesale logo

Reply from Maiasvintagewholesale

Hi Alexa

I'm sorry for the delay in getting back to your emails, we did have a big surge due to the pre orders being delayed.

Once we saw the email and the request for a cancellation we initiated it instantly, unaware of the second order. When we cancel an order this automatically initiates a refund (which takes 3-5 business days) and restocks the item on the site. We do not resell the stock before an order is cancelled (the items you ordered are our best sellers so incredibly easy for us to sell instantly anyway).

As you are a long standing customer i'm sure you can appreciate that our customer service has always been on point. Unfortunately receiving abuse from customers on a weekly basis does take its toll on wanting to go above and beyond outside of opening hours. (Most of which is about things that are mentioned multiple times on the site).

Many Thanks
Maia's Vintage Wholesale

Rated 1 out of 5 stars

No communication when preorders are…

No communication when preorders are well overdue.

25 November 2025
Unprompted review
Maiasvintagewholesale logo

Reply from Maiasvintagewholesale

Hi Emma

I'm really sorry that the November pre orders were delayed by 2 weeks, we have sent weekly emails / social posts with pre order updates.

Many Thanks
Maia's Vintage Wholesale

Rated 1 out of 5 stars

They cancel your order if you say you will turn up and collect the order they are too lazy to ship.

Sold items they didn’t even have, they freaked out when I said I was coming to visit the unit 56 on Monday morning to collect my goods after they refused to ship them, I will still be attending the unit to see the staff and collect my goods, as I need them and you have them and I’ve paid for them, so the deal has been done lol.

Refusing to refund me today, when they’ve stolen my money with no intention of giving me what I’ve paid for

22 November 2025
Unprompted review
Maiasvintagewholesale logo

Reply from Maiasvintagewholesale

Hi 'Maddie"

Unfortunately we could not fulfil your order so cancelled and initiated a full refund.

This is all i'm going to say on the matter considering the amount of abuse and threats we received via email.

We are a business but at the end of the day we are two people, sending 40 emails within an hour abusing staff members is not fair.

Many Thanks
Maia's Vintage Wholesale

Rated 1 out of 5 stars

I would not recommend.

Paid for my order and only got told after paying that it was out of stock. It’s been over a week with no replies to my emails and no update at all. I run a small business, so this delay really affects me. Completely unprofessional. Still chasing a refund. Would not recommend, especially to anyone running a small business like me.

15 November 2025
Unprompted review
Maiasvintagewholesale logo

Reply from Maiasvintagewholesale

Hi Kay

I can only apologise for the delays, however an email was sent stating this and apologising.

We send regular emails if we're experiencing delays.

Many Thanks
Maia's Vintage Wholesale

Rated 1 out of 5 stars

Avoid this shop at all cost

Avoid this shop at all cost. You're probably looking for extra income by hoping to flip over the clothes you buy from this company. They delivered unsellable products, most of them were XXL, L and stained items that shouldn't have be sold and will cannot be sold to any consumer.
I sent an email to complain and no response. Such a waste.

23 October 2025
Unprompted review
Rated 1 out of 5 stars

Communication terrible

Overall, the quality of the clothing is good. I just have to say that communication is terrible, as they take a long time to respond. Regarding delivery times, they take a long time to deliver orders.

10 September 2025
Unprompted review
Rated 4 out of 5 stars

Fine

Good customer service although had to email a fair few times communication should be better

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Always have a good experience with…

Always have a good experience with Maias.

I have had a few orders now from maias and apart from one occasion everything was perfect, on the one occasion I had an issue I messaged and this was sorted the next day, can’t complain about the products or customer service.

15 September 2025
Unprompted review
Rated 5 out of 5 stars

I’ve now made multiple purchases with…

I’ve now made multiple purchases with MVH spanning multiple categories, and all of them have been perfect in every way! I haven’t encountered any issues, and the team are always super fast at responding to any queries. My go to wholesaler!

13 September 2025
Unprompted review
Rated 5 out of 5 stars

Always exciting to open a box from them!

I’ve now bought across a range of different items and am very happy with the profitability from them. Every box I open from them is exciting and I’m looking forward to many more! I like the pre-order service too and have a few great items lined up for November, thanks

13 September 2025
Unprompted review
Rated 5 out of 5 stars

Surely has to be the wholesaler with…

Surely has to be the wholesaler with the best customer service and quality. Yes prices are slightly higher but that’s because the quality and service you get for it. I messaged them on Facebook and got a response within 20mins. Really am fed up with the other wholesalers. Thanks Jordan

10 September 2025
Unprompted review
Rated 5 out of 5 stars

A reliable force in the wholesaler game

I’ve bought multiple times from Maias spanning to over £2.5k and I’ve been throughly impressed with their service. Their stock quality is always at a high a standard and delivery times are unbelievably quick. Sometimes I may have received a bale where the quality didn’t meet my expectations but I have to say their customer service is good and they make up the difference, would definitely recommend!

9 September 2025
Unprompted review
Rated 5 out of 5 stars

Amazing !

Amazing ! Absolutely amazing !

Maias’ Grade , shipping time and communication is great. I received my items and was so pleased with what was inside ! I will definitely be ordering again !

Thankyou so much !

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Reliable wholesaler with consistent grading

I’ve ordered from Maia’s several times now and the grading has always been reliable. My most recent batch of Levi’s and carpenter jeans was excellent quality and exactly as described. Consistent stock and a dependable supplier. I’ll definitely be ordering again.
– Theo, The Clark Collection

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Fab wholesalers

I have had loads of bundles and they have been amazing every time! Definitely recommend to anyone setting out on reselling 😊

11 September 2025
Unprompted review

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