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MAHI Leather Reviews 

428
•
TrustScore 4.5 out of 5

4.7

Bags and Luggage Store
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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the handmade leather products, noting that the materials feel sturdy, look gorgeous, and offer truly incredible value for money. People also deeply appreciate the swift delivery service, mentioning that packages arrive promptly and safely in protective boxes. Consumers regularly point out that the customer support team is extremely friendly, highly responsive, and completely professional when resolving questions or replacing items. Some reviewers were not happy with minor shipping issues, such as items arriving with noticeable packaging creases or experiencing initial delivery delays.

What people talk about most

Product

Customers shared immense satisfaction regarding the product quality, frequently praising the genuine leather... See more

Quality

Customers consistently note positive experiences with quality, praising the sturdy construction, beautiful... See more

Customer service

Clients share positive opinions on customer service, frequently describing support agents as friendly,... See more

Delivery service

Consumers express immense satisfaction with the delivery service, frequently highlighting surprisingly fast... See more

Service

Users describe positive interactions with service, highlighting top-notch support and amazing after-sales... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using my Harvard laptop bag every day for the past few weeks, and it has become a real statement piece. The vintage brown color gives it a rugged, professional look, and the craftsmanship... See more

Rated 5 out of 5 stars

Superb products however my slippers are at least 2 sizes too small and I got a pair one size bigger than normal to be sure. Their sizes are not accurate, I would go at least one size up if not two of... See more

Rated 5 out of 5 stars

Good leather, sturdy and excellent quality overall. We got the Classic Backpack in brown and navy, and the Classic Bucket Bag in brown. They were all well made and the bucket bag and the navy backpack... See more

Rated 5 out of 5 stars

I love this satchel - especially in the crocodile pattern as it looks classy and fits all my diaries and everything else amazingly. Mahi in Māori Language (te reo) means to “work” so the analo... See more

Company details

  1. Bags and Luggage Store

Written by the company

Premium leather handmade just for you. MAHI offer a one year warranty as standard on all orders. All leather is a byproduct of local farming. $1.50 from every sale is donated to the FRANK Water charity.

MAHI Customer Promise

Written by the company

30 Day Money Back Guarantee
As part of our commitment to quality, MAHI offers a full 100% money-back guarantee on all non-personalised orders.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

428 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

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How this company uses Trustpilot

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4.7

All reviews

(428)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Classic Backpack 3.0

I bought the classic backpack 3 after seeing it on Youtube. It came as promised and it seems to be good quality! Had it for about 2 weeks now and i simply LOVE IT.
Also their customer service seems to be pretty lovely.
(Thank you Carrie-anne)
So overall a good experience with Mahi and im sure ill be back for more products in the future.

3 September 2024
Unprompted review
Rated 5 out of 5 stars

Lovely looking bag and great quality

Was super easy to order, great quality and delivered in great time. I was initially worried about the size, however, was super amazed at how much fit, how compact, easy to carry and lightweight the bag is. Couldn't be happier with it!! Made for a special 40th birthday present, especially with the initials stitched in black. Thank you

12 August 2024
Unprompted review
Rated 5 out of 5 stars

The Classic Duffle Bag

I ordered the Classic Duffle Bag (Navy Blue). Delivery did not take long at all, bag came packaged well and protected. As usual, top quality BLUE leather. 😍🥰

1 August 2024
Unprompted review
Rated 4 out of 5 stars

Great products

Great products, good stitching and materials.
Only complaint is that on my first order i listed the wrong email, contact support but got no answer.

20 July 2024
Unprompted review
Rated 5 out of 5 stars

Well worth it

Gotta admit, I was a little skeptical but the leather work was fantastic especially for the price. The bag feels great and was just what I was after

18 July 2024
Unprompted review
Rated 5 out of 5 stars

True quality for affordable price point.

Bought The Messenger several weeks back. Pros: (1) For the price point, the quality's unmatched and it's a lovely little bag. (2) the construction of the metal elements, the stitching, and the internal lining all seem to hold up. Con: the zipper pull on the back pocket is asymmetrical and seems like a foregone detail. For under $200, though, a excellent buy.

9 July 2024
Unprompted review
Rated 4 out of 5 stars

Good Quality Leather

Pretty good quality leather, relatively easy order and receive via shipment. I bought this for an anniversary gift. Fingers crossed my wife likes it!

17 May 2024
Unprompted review
Rated 5 out of 5 stars

Overnight Bag

This is the 2nd set of bags I have ordered and they are not only beautiful they are well crafted. Arrived when expected.

3 May 2024
Unprompted review

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