Magpie Style Reviews 

568
TrustScore 4 out of 5

4.0

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Rated 2 out of 5 stars

Definitely do not purchase online . I had a fault with a pair of $400 shoes . I returned them and asked for them to be repaired and the other shoe to be looked at as it had the same fault . They h... See more

Rated 5 out of 5 stars

Great experience shopping with Magpie Style. Fantastic communication. Emails were answered promptly. The garment arrived well packaged in a beautiful box and wrapped in tissue. Unfortunately the... See more

Rated 5 out of 5 stars

Always a pleasure to pop into this beautiful boutique. Ladies are always super helpful, the shop looks incredible and its a lovely shopping experience. Can appreciate the care taken when parcels for o... See more

Rated 4 out of 5 stars

I love my new Paula Ryan top, however three of the eight gold buttons fell off during my first wearing. I was so disappointed.

Company details

  1. Women's Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store

Written by the company

Our mission is to help you look and feel your best in your clothes. We focus on long-distance dressing; buying clothes in high-quality fabrics that best suit your body-shape and life - designed to last years in your wardrobe.


Contact info

4.0

Great

TrustScore 4 out of 5

568 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(568)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The top as advertised on your website…

The top as advertised on your website which I purchased and then was advised was out of stock - you need to sort your online out and also me receiving this email when a product was never purchased

25 July 2022
Magpie Style logo

Reply from Magpie Style

Dear Josephine,

Thank you for your feedback. We are so deeply sorry that we did not have that particular sale item in stock after your purchase and had to refund you . We are having some unfortunate issues with our inventory system this week due to the high volume incurred by sale. It should have been correct and I apologise for this. We are investigating as to why the top your purchased appeared online when we didn't have the stock. Occasionally it can be human error when processing a return or an exchange.
Wishing you all the best. Again please accept our sincerest apolgies. Like most businesses we are short staffed at the moment and I feel this could have contributed to this online error. The Trust Pilot email is an sutomated email for every customer. I will look into that as well.

Bridget Hope, Director - Magpie Style

Rated 5 out of 5 stars

Big thanks to Magpie team

Very happy with my dress.
I've got it in just 2 days here in Auckland. Nicely packed...to be honest when I got it I was soo happy...shame was too late,I was thinking too call you.
Big thanks to the Magpie team and of course to Trelise too, who 's work I adore 😊

22 July 2022
Rated 5 out of 5 stars

Outstanding service and garments

This company really gets it. You order and before you know it the product has arrived. Beautifully wrapped and packaged and never disappointed. I had to change a size on one occasion and this was effortless. They are really customer focused and I always look at their emails when they come in as they are so great to deal with! Thanks Magpie.

22 July 2022
Rated 5 out of 5 stars

Thanks so much

Thanks so much - the dress arrived within a couple of days in a beautiful box. Awesome service

26 June 2022
Rated 5 out of 5 stars

Great service and advice from staff

Great service and advice from staff. They were so patient while I spent ages trying on and deciding which size to buy either the 8 or 10, 8 or 10 etc: Love my Trelise dress and with Magpie help certainly made the right decision 👍🤩 very pleased!

10 June 2022
Rated 5 out of 5 stars

Great help

After a few problems with delivery of my dress I was contacted by the company who have gone out of their way to resolve the issues I had. I really appreciate all the help they have given me and feel that they have gone above and beyond my expectations!

9 June 2022
Magpie Style logo

Reply from Magpie Style

Hi Jo.

Firstly, we are so sorry that you were sent the wrong order in the first place. Like many busineses, we have had multiple staff off with Covid, and the recent flu, so the team have been stretched with the workload and in this instance made the mistake with the dispatch of the order trying to do multiple jobs.

My apologies that it was a week before someone got back to you. This is not our usual practice. As soon as the error was discovered, we asked NZ Post to redirect the dress to go to you. Unfortunately they didn't do this and so it landed with another customer. We did not know that this had not been actioned until the week later. Hence the delay.

We are still waiting in anticipation for the dress to come back to us and I have my Ecommerce Manager ready to drive it out to your house today, or as soon as we receive it back to make sure you receive it for your event tomorrow. We understand how frustating it is to order something for an event and we completely sympathise with this.

I will give you a call now to discuss further and help provide a solution that will get you the perfect dress for your event tomorrow.

Best regards,
Bridget - Director
Magpie Style

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