I did 3 withdrawals of 3 separate amounts, however I noticed that 10 hours later they grouped these withdrawals together into 1, leading to a big problem for me, I now lost 25 btc because of this. Als... See more
Company replied
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See what reviewers are saying
Nice design, but interest rate must be indicated as profit from investment, when sign up - there must be E mail, Login and Password ( in case you lost your password ) and In FAQ - How MagnR works will... See more
I sent a deposit to trade but it has not arrived even after 5 confirmations. Will i get back my bitcoin . It seems they have halted trading ?
The savings account is nice, but all exchanges offering trades on margin should be viewed with suspicion. I've been trading on Magnr for almost a year and I've come to the realization that their comm... See more
Company replied
Company details
Information provided by various external sources
Magnr.com is the world's most trusted bitcoin bank. Magnr Savings allows clients to generate a passive interest return on deposited bitcoins. Magnr Trading offers leveraged trading on the current bitcoin price.
Contact info
86-90 Paul Street, EC2A 4NE, London, United Kingdom
- hello@magnr.com
- magnr.com
1.3
Bad
64 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Site works but has many issues
Site works but has many issues with login and viewing the site in general
2 September 2015
Unprompted review
Reply from Magnr
Apologies for the recent, temporary disruption to our website. We have been conducting web development work recently, which has caused some minor downtime.
Reliable
I first started investing with magnr cautiously. After 4 months I find myself constantly putting more and more bitcoins aside on my magnr wallet due that it works. I also tried withdrawing a couple of times and their response and secure process was a relief. Plenty recommended.
2 September 2015
Unprompted review
Secure easy way to earn passive income
Very simple and secure method to make a bit of interest in your bitcoins. Low risk and better than just having them sit in a wallet. Highly recommended product from the same professional guys that run btc.sx
26 August 2015
Unprompted review
Terrible
I did 3 withdrawals of 3 separate amounts, however I noticed that 10 hours later they grouped these withdrawals together into 1, leading to a big problem for me, I now lost 25 btc because of this. Also on btc.sx they show that there is a profit with green color and a + in front of it, so I closed a couple of trades, then I noticed that it actually closed on a los, this happened a couple of times, then I saw that they show some trades in green color ( meaning profit ) while should be red ( loss ) and they have a +/-... this cost me a lot of money, stay away from them, I already send 2 support tickets now and nobody reacts, I'm going to reddit and coindesk and will issue my own Press release that I will distribute to 1000's of press outlets, if this is not resolved I will also take legal steps, DO NOT TRADE HERE !
22 July 2015
Unprompted review
Reply from Magnr
We received your support ticket last night and are looking into the issue today. You will have received a response to your support tickets this morning. Our initial investigation shows that the full withdrawal was successfully made to your wallet on the Blockchain, but we will continue to work with you determine what has happened to your money.
Update:
This issue has now been resolved. The client sent us this email expressing their gratitude to our CEO:
“Hi Joe
‘Bitcoin Exchange X’ manually just added the missing 25 btc ! I'm not sure if you already contacted them, however I made screenshots of your email and of the support message from btc.sx and added this to my support ticket there. Thank you very very much ! Excellent support. I'm very grateful. You went above and beyond !
All the best,
Markus”
The client also left this positive review on our Facebook page: https://www.facebook.com/mmjong/activity/10153562525064744
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