Magnolia Box Reviews 

466
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Many people enthusiastically praise the exceptional product quality, beautiful custom framing options, and the vast selection of available art pieces. Consumers consistently mention that items arrive securely packaged while customer service representatives remain extremely helpful, friendly, and responsive. However, some customers also noted occasional problems regarding delivery services, including unexpected shipping delays and tracking difficulties. A few reviewers experienced late arrivals or missing packages caused by external couriers rather than internal business operations. Others mentioned minor inconveniences such as extended delivery times during busy seasonal periods or courier communication hurdles.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and craftsmanship... See more

Quality

Reviewers highlight positive aspects of quality, expressing deep satisfaction with the products. Consumers... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt shipping and well-packaged... See more

Service

Reviewers mention positive feedback about service, noting it is reliable, professional, and first-class all... See more

Customer service

Clients share positive opinions on customer service, highlighting professionalism, care, and a first-class... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A particularly good quality print arrived quickly. The carefully rolled copy of a painting was in perfect condition on good quality paper. The website was informative and easy to use. I was able to or... See more

Rated 5 out of 5 stars

I hadn't used Magnolia Box before and needed an important gift in a hurry. My whole experience was brilliant - easy to use website, products that I wanted, good value for money. Despite my order comin... See more

Rated 5 out of 5 stars

Prompt service, quick delivery with notifications of every step and also didn't bump up delivery charges when we put in our address which is one of the british islands and a lot of companies deem as b... See more

Rated 5 out of 5 stars

It's been wonderful over the years knowing I can always find an excellent framed print of a painting I've been looking for but recently the courier company (I'm sure you know which one...!) let me dow... See more


Company details

  1. Home Goods Store
  2. Art Gallery

Written by the company

A huge collection of art, affordably priced and expertly crafted into beautiful, tailor-made prints that turn your house into a home.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

466 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(466)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Article well packaged

Article well packaged, meaning that it was in pristine condition, and the delivery was prompt The mounting enhanced the picture. In all, I was very impressed..

23 July 2025
Rated 5 out of 5 stars

Very accessible and great at communicating when needed

Very prompt delivery and really securely wrapped. I Would be very happy to use Magnolia again.

19 July 2025
Magnolia Box logo

Reply from Magnolia Box

Hi Bridget - very sorry to hear this. Can you contact us at shop@magnoliabox.com with some photos of the print and we'll either make good with a replacement or refund. Thank you.

Rated 5 out of 5 stars

I was really impressed with the quality…

I was really impressed with the quality of the prints I received from Magnolia Box – beautifully produced and exactly as described. The packaging also ensured everything arrived in perfect condition. I'd happily recommend them and will definitely be ordering again.

29 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality print

The canvas print arrived within a week of my order and is very good quality. It was well packaged and delivered with care.

28 June 2025
Rated 5 out of 5 stars

Robert Evans Creer postcards

Well packaged and arrived quickly. Good quality prints. Only ordered large postcard sized items so far. May go for something larger in the future.
Make sure you keep a note of any titles/artists etc as you will have to put this on yourself i(f wanted).

17 June 2025
Rated 5 out of 5 stars

Art Print Review

Hi,
Really happy to give you some feedback. The print arrived remarkably quickly, within 48 hours, well-packaged in tissue paper and a robust cardboard tube. The print itself was of a very high quality with excellent colour saturation and definition. I will, more than likely, shop with you again.

21 May 2025
Rated 1 out of 5 stars

Sadly I was very disappointed with the…

Sadly I was very disappointed with the quality of the colour reproductions of each of the six greetings cards I bought. They are dull & don’t represent the vibrancy of the originals. Additionally, there were neither details of the artist Archibald Know nor of the images on the back of the cards.

21 March 2025
Magnolia Box logo

Reply from Magnolia Box

Hi Susan,

We’re sorry to hear that your experience didn’t meet expectations. We aim to ensure every product reflects the quality and detail of the original artwork, so it's disappointing to hear that the cards fell short.

We’d really like the opportunity to make this right – please could you reach out to our support team at shop@magnoliabox.com? They'll be happy to assist you further.

Regarding artist names on the cards, unfortunately this isn’t something we currently offer. Since our cards are printed on demand, we're not currently able to support including unique details for each one. That said, we understand the value of this feature and have shared your feedback with our team.

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