Magic Story Reviews 205

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting the sturdy construction, vibrant colors, and beautiful artwork. Many people appreciate the personalized characters, noting how accurately they resemble the children, making the stories more engaging and special. The user experience is frequently described as seamless, from easy sign-up and photo uploads to clear progress tracking. However, some customers experienced issues with their orders, including delayed deliveries or books not arriving as expected. A few people also mentioned receiving incorrect books or duplicates, leading to frustration. Additionally, some reviewers were not happy with the subscription model, preferring the option to purchase individual books rather than being tied to a recurring service.

What people talk about most

Product

Clients share positive opinions on product. Many customers praise the high quality of the books, noting... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the books as beautifully designed,... See more

User experience

Consumers generally find the user experience to be positive. Many reviewers praise the ease of use for... See more

Order

People report ambiguous experiences with order. Many customers express satisfaction, praising quick delivery,... See more

Subscription

Customers consistently note ambiguous experiences with subscription. While some reviewers express... See more

Based on these reviews

Rated 4 out of 5 stars

I absolutely love this book and how it was made to include a character that looks like my son. The one thing I would change is the strange uncommon words in a children’s book. Though I can appreciate... See more

Company replied

Rated 5 out of 5 stars

book was excellent quality hard cover. character images looked exactly like the pictures. stories were very well write with valuable life lessons about growing up as a kid. Highly recommended, w... See more

Company replied

Rated 5 out of 5 stars

I order a new book every month from Magic Story for my 4 yo granddaughter. She gets so excited when it comes in the mail and we have to read it right away. I like how the books discuss so many differ... See more

Company replied

Rated 5 out of 5 stars

Easy to follow instructions that guide you from start to finish. Allows you to select different photos and preview the images and then decide or save them all. Looking forward to see how my granddaugh... See more

Company replied


Company details

  1. Childrens Book Store
  2. Book Publisher

Written by the company

Magic Story creates personalized children’s books that turn every child into the hero of their own magical adventure. Our mission is to inspire creativity, build confidence, and foster emotional growth through stories that make reading an unforgettable family experience. Each book is tailored to your child’s name, likeness, and unique traits, featuring breathtaking illustrations and engaging themes such as Understanding Emotions and Facing Fears. Our stories help children develop life skills, build self-assurance, and spark their imagination while creating cherished family memories. Discover more at magicstory.com.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

205 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 18% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

My daughter love her book and all of my…

My daughter love her book and all of my family love the book...

3 December 2025
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Reply from Magic Story

Roz, thank you so much for the wonderful review! We're thrilled that your daughter loves her personalized book and that your whole family enjoys it together! There's nothing more special than creating stories that bring families closer. We can't wait to create more magical moments with your family!

Rated 3 out of 5 stars

Warped pages

The pages seemed like they got wet or something. They were warped. May have to send a different picture because our the character didn’t look like our granddaughter. The story was good and she was amazed that she was in a story.

2 December 2025
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Reply from Magic Story

Carrie, we're so sorry about the warped pages — that's not the quality we stand behind at all. 😔 Please reach out to us at hello@magicstory.com and we'll make sure to get you a replacement. Every child deserves a perfect book, and we want to make this right for you!

Rated 5 out of 5 stars

I just love it!!!

1 December 2025
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Reply from Magic Story

Kristy, thank you so much for your enthusiastic review! We absolutely love your energy and excitement! It means the world to us that you're so happy with your Magic Story book. We're thrilled to be part of creating those special moments for you!

Rated 5 out of 5 stars

Great product

Great product. Even my picky 17 year old loved her book. We read them together and it was fun to watch them laugh at themselves!

2 December 2025
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Reply from Magic Story

Sheri, thank you so much for your wonderful review! We're absolutely thrilled that even your 17-year-old enjoyed the book! That's a testament to our commitment to creating high-quality stories that appeal to kids of all ages. The fact that you all laughed together makes our day!

Rated 5 out of 5 stars

The illustration was beautiful

The illustration was beautiful
Story adorable
And looked just like the little darlin

1 December 2025
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Reply from Magic Story

Aimee, thank you so much for your beautiful review! We're absolutely thrilled that you loved the illustrations and the story! The little darlin detail is exactly what we strive for - personalized touches that make each book truly special and magical. We can't wait to create more beautiful books for you!

Rated 5 out of 5 stars

Book is great quality

Book is great quality, vibrant colors

1 December 2025
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Reply from Magic Story

Courtney, thank you so much for your wonderful review! We're absolutely thrilled that you love the book's quality and vibrant colors! Creating beautiful, high-quality personalized books is our passion, and your kind words inspire us to keep doing what we love. We can't wait to create more magical stories for you!

Rated 5 out of 5 stars

The best Christmas gift!

My son literally screamed when he opened up his gift and it was a book with HIM on it!! I was t expecting that reaction, and it was one of my favorite moments of Christmas :)

1 December 2025
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Reply from Magic Story

Chrystelle, what a wonderful review! We're absolutely thrilled that your son's reaction was so special - that's exactly the kind of magic we hope to create! Seeing a child light up when they receive a personalized book with themselves as the hero is what drives us every single day. Thank you for sharing this beautiful Christmas moment with us!

Rated 5 out of 5 stars

Amazing

Amazing! I have yet to give this as a gift to my Grandaughter for Christmas. I will be back to update my review. Meanwhile, her Mother loved her character-gave her a sneak peek! 🫣

2 December 2025
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Reply from Magic Story

Crystal, thank you so much for the amazing review! That's wonderful, and we can't wait to create that special Christmas moment with her. Thank you for being part of the Magic Story family!

Rated 5 out of 5 stars

Great quality

Great quality! Fun stories

2 December 2025
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Reply from Magic Story

Amber, thank you so much for your wonderful review! We're thrilled you loved the quality and that it made for fun stories! Creating engaging, high-quality personalized books is our passion, and your feedback truly inspires us. We can't wait to share more magical stories with you!

Rated 5 out of 5 stars

My niece and nephew loved their books

My niece and nephew loved their books! I know these books will encourage them to read which is a great thing.

2 December 2025
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Reply from Magic Story

Richard, thank you so much for the wonderful review! We're absolutely thrilled that your niece and nephew loved their books and that they'll encourage reading! Creating personalized stories that foster a love of reading is what we're all about. We can't wait to create more magical moments for them!

Rated 5 out of 5 stars

Got this for my best friends son and…

Got this for my best friends son and it’s so cute! The resemblance is perfect!!!

1 December 2025
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Reply from Magic Story

Kimberly, thank you so much for the wonderful review! We're absolutely thrilled that your best friend's son loved his personalized book and that the resemblance was perfect! Creating books that celebrate kids' uniqueness is our passion, and your kind words truly warm our hearts!

Rated 5 out of 5 stars

Such a special gift for my boys!

These were great gifts my sons will remember forever!

1 December 2025
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Reply from Magic Story

Alexa, thank you so much for the wonderful review! We're absolutely thrilled that your boys received such special and memorable gifts! Creating books that boys will treasure forever is what drives us, and your kind words truly mean the world to us. We can't wait to create more magical memories with you!

Rated 1 out of 5 stars

Christmas order

Christmas order. I placed an order in hopes of delivery before Christmas, for three Christmas hero books...I have no way of tracking the order, and I have no way of knowing if they will arrive in time.

15 November 2025
Rated 2 out of 5 stars

Communication Is Key

Need to be able to speak to someone via telephone or online chat. Order took too long to arrive & 2 of the 5 wasn’t acceptable because it didn’t look like my grandson. The books are too expensive for the younger kids & for the character not to look like them maybe a problem.

17 December 2025
Rated 2 out of 5 stars

No Christmas delivery…NO Communication

I ordered books on December 10th with the expectation of receiving them before Christmas as it says “Christmas Delivery” and as of today, Dec. 21st. status of order is still showing unfulfilled…..no response from seller when I reached out…nothing about my order tracking has changed…..absolutely no communication whatsoever about order being sent. I am very disappointed because these books are supposed to be Christmas presents.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

My Grandson Crew thoroughly has enjoyed…

My Grandson Crew thoroughly has enjoyed each book he has received!

5 December 2025
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Reply from Magic Story

Michael, thank you so much for the wonderful review! We're absolutely thrilled that your Grandson Crew is thoroughly enjoying each book! Creating stories that bring families together and keep kids entertained is our passion, and your kind words truly warm our hearts. We can't wait to continue creating magical adventures for them!

Rated 5 out of 5 stars

Wow! A must have gift for a child in your life

Wow! My granddaughter loves seeing her name and likeness in these books. The stories are fun and the animation is really amazing!

16 December 2025
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Reply from Magic Story

This made our day Debra!

There's nothing better than hearing that your granddaughter lights up seeing herself in her stories.

Thank you for sharing the magic with her - and for taking the time to tell us about it!

Warm Regards,
The Magic Story Team

Rated 3 out of 5 stars

Addison is a girl but the book came…

Addison is a girl but the book came back saying he/him.

4 December 2025
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Reply from Magic Story

Thank you for your message Matthew. We're so sorry about this! We'll be reaching out directly to remedy the situation and get you a corrected book with the right pronouns.
Thanks for letting us know - we apologize for the mix-up!

Rated 5 out of 5 stars

Great product!!!

16 December 2025
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Reply from Magic Story

Thank you so much, Misty! We're thrilled you're loving it!

Happy reading,
The Magic Story Team

Rated 5 out of 5 stars

Magic Story for the win!!

I have ordered these books for all of my grandkids! They love them and so do I. The books are very well made with beautiful artwork! The main characters look just like my grandkids, and they love seeing themselves in the stories. Shipping is fast, and customer service is top notch! If you are thinking about ordering, do it!! You will not be sorry... I have ordered 10 so far! I can't say enough good things about this company! Magic Story... 10 out of 10

13 December 2025
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Reply from Magic Story

Carla,

This absolutely made our day! Knowing that all 10 of your grandkids are seeing themselves as heroes in their own adventures means the world to us. Thank you for trusting us with such special gifts for your family - and for taking the time to share your experience!

Happy Holidays!
The Magic Story Team

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