Merchant of Magic Reviews 

508
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 187 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of products, noting the high quality and variety available for all skill levels, from beginners to professionals. The staff are frequently highlighted for being knowledgeable, helpful, and friendly, offering excellent advice and engaging demonstrations. Reviewers also appreciate the efficient service, with many mentioning quick dispatch and well-packaged items arriving promptly and in perfect condition. However, some customers also noted issues with delivery, including items not being dispatched for several days or not arriving at all, despite paying for faster shipping. These experiences sometimes involved unexpected delays, even when expedited services were purchased, leading to dissatisfaction.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the high quality, wide selection, and... See more

Service

Reviewers mention positive feedback about service, consistently describing it as professional, helpful, and... See more

Delivery service

People report positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Staff

Clients share positive opinions on staff, consistently describing them as professional, helpful, and... See more

Quality

Users describe positive interactions with quality, consistently finding products to be of a high standard,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The shop allows you to see a potential purchase in action through the short video clips. This makes decision making for any particular item so much easier. The buying process is easy and straightforwa... See more

Rated 5 out of 5 stars

This review is regarding the PDF guidebook “Approaching Magic Practice; How to Practice Magic Tricks Effectively By Dominic Reyes.” This 100 page book is brilliant, “spot on,”incredibly apt. I... See more

Rated 5 out of 5 stars

What an amazing shop. They have everything for any magician of any age whether you’re starting out or already a professional. Lee,one of the staff members, showed off magical talents by showing as a... See more

Rated 5 out of 5 stars

I have been buying my magic from Merchant of magic for about 6 years now. I have always found them helpful, the web site is always well stocked with old, and new tricks , and the team will give you... See more


Company details

  1. Magic Store
  2. Toy Store

Written by the company

The Merchant of Magic supply and manufacture magic tricks, books, DVDs and accessories to both professional and amateur magicians worldwide. Our magic shop offers over 20,000 magic tricks, mind reading magic tricks and illusions. The bricks and mortar magic shop, based in Hampshire, offers Personal Tuition and workshop sessions to take you from beginner to expert! All our sales team are full members of the world famous Magic Circle and are professional Magicians, so if you need advice, our trained experts are ready to help. We are also a member of The UK Magic Dealers Association, so you can be assured we offer the very highest level of service and quality expected from a professional Magic Dealer.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

508 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(508)

184 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What an amazing shop.

What an amazing shop.
They have everything for any magician of any age whether you’re starting out or already a professional. Lee,one of the staff members, showed off magical talents by showing as a few tricks. Highly highly recommend this shop.

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Went to Bishops Waltham to have a look…

Went to Bishops Waltham to have a look around a came across this magic shop. A staff member named Lee was absolutely amazing. He shows us some magic tricks that wowed us. Thank you so much
The shop is absolutely stunning recommend for any budding magician of any age

8 October 2025
Unprompted review
Rated 1 out of 5 stars

25 GBP in my currency is a fortune --…

25 GBP in my currency is a fortune -- that's what I paid for a 3-7 day tracked delivery service international...... nothing -- a month later -- refusal of management to manage the problem,

28 September 2025
Merchant of Magic logo

Reply from Merchant of Magic

Hi Sean

Sorry to hear you are unhappy with the cost and speed of shipping your order to South Africa. Unfortunately it is not a 3-7 day service to your country and your package is currently held by customs awaiting their clearance and your action.

As you know, we have been updating you through the whole shipping process via our support ticket system and have provided you with full tracking.

I do understand that £25 shipping is more than you would like for this order. The actual shipping cost by the courier was £37.56 however we capped the shipping and paid the rest for you as goodwill.

Rated 5 out of 5 stars

Highly recommended!

Highly recommended!

I have rediscovered my love of magic recently and I find Dominic and co exceptionally helpful. Great products, great comms, and speedy delivery. Brilliant!

24 September 2025
Rated 2 out of 5 stars

Really disappointing service

I ordered several gaff decks in red and some magic coins. The order was sent with a handwritten note saying 'Coins to follow' and one of the decks was blue not red.
I waited several days for the coins to show up (still not arrived at time of review) and contacted customer service about the wrong deck. I used the contact form on the website but heard nothing back.

After chasing again via email I was told they didn't have red so the sent blue and if I didn't like it I would have to return the item.

I've had great experiences with this company in the past so it's a shame to see they've fallen so far in terms of customer service lately. I'd advise taking your money elsewhere until things improve.

22 September 2025
Unprompted review
Rated 5 out of 5 stars

So much more than a website

I used to read Dominic’s blogs when I first started out as a first started out as a professional 13 years ago and they were always a huge source of inspiration. The website is excellent with really competitive prices, but nothing compares to visiting the shop in person.

In store you can see the magic in the flesh, discover things you’d never have thought about, and get genuine advice from the team. The staff are knowledgeable, welcoming, and always willing to help you find what works best.

Merchant of Magic isn’t just a shop — it’s part of the magic community. I absolutely love this place and 100% recommend supporting them over just defaulting to online orders.

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Download Product

Bought a download product. The installation process was a bit confusing, but there was a link to a video on how to do it. So still 5 stars

26 August 2025

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