magiccandlecompany.com Reviews 3

TrustScore 3 out of 5

3.1

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3.1

Average

TrustScore 3 out of 5

3 reviews

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Rated 1 out of 5 stars

When things don't come, you are out of pocket

I would stay away from this company. Paid for express shipping and the candles never turned up, they refused to refund the full amount (refused to refund shipping) The service I paid for never happened and they just say it's in the terms that they don't refund shipping. They don't understand if they don't carry out the service someone pays for that breach's the whole contract between the 2 parties. So only use them if you want to be out of pocket for paid service on their side

18 October 2022
Unprompted review
Rated 2 out of 5 stars

Fine product, unethical business practices

Only reason all their products have 5-star reviews is because they delete the rest. When this gets called out on other sites like BBB they lie and say they have no control over the reviews on their site (they do), they auto-post if you use the email you used when purchasing (they don't), etc.

Disappointing to be honest. Products are mostly decent with a few exceptions, but unethical business practices mean they're off my list.

2 March 2022
Unprompted review
Rated 5 out of 5 stars

If you like Disney you will love these…

If you like Disney you will love these candles! The scents are wonderful. As are the room sprays and so are the wax warmers… the gift box subscriptions were really neat ! My sister had sent this to us for Christmas one year and wow! The pineapple smelled fantastic as did Walt’s office! $30 a month and you get 4 or 5 products I think… includes a candle room spray hanging car deodorizer and a wax candle cube thing I believe (not for sure though). Cute Box that looks like a suitcase! Really neat!

28 February 2022
Unprompted review

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