The first bra I ordered was completely the wrong size. I eventually got a replacement but had to pay ten pound for the replacement. I was told to keep the original bra, even though I have no use for... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This company calls itself Magic Bra Uk but it is definitely not based in the Uk! After waiting weeks I finally received the bra I’d ordered but it didn’t suit. I acted as instructed, and contacted t... See more
Company replied
Bought strapless bra in july 26, ill fitting, requested refund as per website instructions, after lots of dubious email exchanges trying to offer replacement items or pay £10.99 admin fee + postage... See more
Company replied
DO NOT ORDER FROM THIS COMPANY !! received order was poor quality an sizing an constant contact to return for full refund an they just keep putting you off offering 50% refund,an say you have to pay f... See more
Company replied
2.5
Poor
770 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
The most comfortable bras
The most comfortable bras, gorgeous designs and arrive very quickly
Have 4 now and will continue to order more
5 May 2026
Unprompted review
Reply from mbuk
Hello,
Thank you for your kind review!
We're so glad to hear you're happy with the comfort, design, and delivery. We really appreciate your support and look forward to serving you again.
I ordered a strapless bra which has a…
I ordered a strapless bra which has a clasp at the front. It very poor designed and the quality of the padding and material was extremely cheap. The clasp at the front did nothing. I can only presume it was for aesthetics.
4 May 2026
Unprompted review
Reply from mbuk
Hi there,
Thank you for taking the time to share your feedback, and we’re sorry to hear that the product did not meet your expectations.
We understand your concerns regarding the design and material quality, and we appreciate you bringing this to our attention. Your feedback will be shared with the relevant team for review.
If you’d like us to take a closer look at your order and work towards a resolution, please email our customer support team at support@magicbra.co.uk with your details so we can assist you further.
I ordered a convertible bra
I ordered a convertible bra. It took two weeks to arrive. The fabric is flimsy and the bra does not support at all. No returns allowed unless defective. As others have suggested I sized up. The band fit fine. The 5x has A/B cups. The website showed women with large busts being well supported. What a joke and a waste of money.
16 April 2026
Unprompted review
Reply from mbuk
Hi there,
We appreciate you sharing your experience, and we’re sorry to hear the product didn’t meet your expectations in terms of support, material, and fit. Your feedback is important to us and will be shared for review.
To assist you properly, kindly reach out to our customer support team at support@magicbra.co.uk so we can assist you with your concern directly.
Do not order from this company
Do not order from this company, I read reviews on here after I got my first notification that my parcel was on its way and realised that it was coming from overseas and regretted not going to trust pilot first ! The magic in the magic bra is that it did arrive other than that it is 100% rubbish , I’d like to use another word but it’s probably not allowed ! Don’t waste your money like I did and go to somewhere else.
30 April 2026
Unprompted review
Reply from mbuk
Hi there,
Thank you for taking the time to share your feedback.
We’re sorry to hear that your experience did not meet your expectations. We understand your concerns regarding delivery origin and product satisfaction, and we regret that you feel this way about your order. Customer feedback is important to us, and we will make sure your comments are shared with the relevant team for review.
If there is anything specific about your order that you would like us to look into, please feel free to reach out to our customer support team with your order details so we can assist you further.
I have asked for a refund 4 times now
I have asked for a refund 4 times now. They are still stalling. Avoid!!!
30 April 2026
Unprompted review
Reply from mbuk
Hello Angela,
Thank you for taking the time to share your feedback.
We’re sorry to hear about your experience and the delay in resolving your request. We understand your concerns regarding your refund request and regret any inconvenience caused by the ongoing communication.
We’d like the opportunity to look into this further for you. Please reach out to our customer support team again at support@magicbra.co.uk so we can review your case and assist you directly in resolving it.
Thank you again for your time.
very comfortable to wear
7 April 2026
Unprompted review
Reply from mbuk
Hello,
Thank you for your feedback!
We’re glad to hear you find it very comfortable to wear. We truly appreciate your support!
Beautiful Bras
I’ve given 5 stars because the bras are beautiful even though they were not the right fit for me. I contacted the company and was extremely impressed they dealt with my issue. I was allowed to keep the bras (I can maybe gift them to someone) and received a 70% refund, the reason for this being that the company is very keen to reduce their carbon footprints. I was very impressed. Will definitely buy again if I can get the sizing correct. Very happy. 😃
22 April 2026
Unprompted review
Reply from mbuk
Hello Anne,
Thank you so much for your 5-star review!
We’re glad to hear you had a positive experience and that your issue was handled to your satisfaction. We truly appreciate your support and feedback.
We look forward to serving you again in the future!
Excellent bra very pleased with it!
24 April 2026
Unprompted review
Reply from mbuk
Hi there,
Thank you for your feedback! We’re so glad to hear you’re pleased with your bra.
We appreciate you taking the time to share your experience and hope you continue to enjoy your purchase.
First give u impression it is a uk…
First give u impression it is a uk company but comes from China , the quality is shocking , sizing is off, and had a bra missing , please do not waste your money
21 April 2026
Unprompted review
Reply from mbuk
Hi there,
Thank you for your feedback.
We’re sorry to hear that your experience did not meet expectations. We understand your concerns regarding delivery origin, product quality, sizing, and the missing item from your order. This is not the standard we aim to provide, and we take these issues seriously.
We would like the opportunity to look into your order and resolve the missing item and any other concerns you’ve raised. Please contact our support team at support@magicbra.co.uk with your order details so we can assist you directly.
The worst company
The worst company. Do not order anything from these scammers. The bras were too small and I want them to refund me but they were not able to do so.
23 April 2026
Unprompted review
Reply from mbuk
Hi there,
Thank you for the feedback. We’re sorry to hear about your experience and that the items did not fit as expected.
We understand how disappointing this can be, especially when you’re unable to resolve a refund request. We’d like the opportunity to review your case properly and see what options are available based on your order and our return policy.
Please contact our support team at support@magicbra.co.uk with your order details so we can assist you directly.
Was unsre about sizing
Was unsre about sizing , but fitted really well , reviews were very helpful, wore for a wedding and stayed in place all day , and was very comfortable , thanks ☺️
22 April 2026
Unprompted review
Reply from mbuk
Hello,
Thank you for your feedback! We’re glad to hear the sizing worked out well and that the reviews helped guide your choice.
It’s great to know the item stayed in place comfortably throughout the day and was suitable for your occasion. We really appreciate you taking the time to share your experience.
Finally a strapless bar without wires…
Finally a strapless bar without wires that provides medium support and is comfortable!
21 April 2026
Unprompted review
Reply from mbuk
Hi there,
Thank you for your feedback! We’re glad to hear you’ve found the strapless bra comfortable and supportive.
We appreciate you taking the time to share your experience and hope you continue to enjoy your purchase.
Very comfortable for every day wear as well as running
I was nervous about placing an order, especially when I realised the bras were coming from outside of the UK in case I had issues and had to return. However, I checked with the size guide and ordered the size recommended for me on the chart, and the size guide was correct, they fit really well. The bras are very comfortable and exactly what I was looking for, and I wear one every day, not just when I am running. I could not find this style and colour anywhere else so was really pleased when I found them on this website. Really pleased with the order.
21 March 2026
Unprompted review
Reply from mbuk
Hello,
Thank you for your feedback! We’re glad to hear you’re happy with your purchase and that it fits well and meets your expectations.
We appreciate you taking the time to share your experience and hope to serve you again in the future.
Excellent Customer Service
Excellent Customer Service
Beautiful bra
Lovely presentation
16 April 2026
Unprompted review
Reply from mbuk
Hi there,
Thank you for your feedback! We’re glad to hear you had a positive experience and are happy with your purchase.
We appreciate you taking the time to share your thoughts and hope to serve you again in the future.
I would give this 0 stars if I could
I would give this 0 stars if I could. This is not a UK company. Its a chinese company disguising itself. Don't buy from them. I bought 2 items and 1 did not fit and they refuse to process a return but want more money for a replacement. Shocking service
11 April 2026
Unprompted review
Reply from mbuk
Hello Paula,
Thank you for the review!
We’re very sorry to hear about your experience and that one of your items didn’t fit as expected. We understand how disappointing this must be.
We always aim to ensure our customers are happy with both their order and the service they receive, and it’s clear we haven’t met that expectation in this case. Please contact us again at support@magicbra.co.uk with your order details so we can review this further and work towards a fair resolution for you.
Unfortunately the bras did not fit
Unfortunately the bras did not fit, however the support and communication I have received in regards to an exchange have been outstanding
17 April 2026
Unprompted review
Reply from mbuk
Hello,
Thank you for your feedback!
We’re sorry to hear the bras didn’t fit as expected, but we’re really pleased that our support team and communication around the exchange process met your expectations. Getting the right fit is important, and we’re glad we’ve been able to assist you with that.
We appreciate your patience and support, and we’re here if you need any further help.
The bra was lovely
The bra was lovely, soft but a little big for me. They offered to make another to fit my size which was extremely wonderful.
Highly recommend this company try the bras very comfortable
1 April 2026
Unprompted review
Reply from mbuk
Hi,
Thank you for your thoughtful feedback.
We’re glad to hear you liked the bra and found it soft and comfortable. We’re also pleased our team was able to help with offering a better size option, getting the right fit really matters, and we’re happy we could support you with that.
We truly appreciate your recommendation and your support, and we hope you continue to enjoy wearing your bras.
Had never tried the magic bras before…
Had never tried the magic bras before and ordered two, they are extremely comfortable, they fit well, the material is soft but flexible, just perfect.
11 April 2026
Unprompted review
Reply from mbuk
Hi,
Thank you for your lovely feedback.
We’re delighted to hear your first experience with Magic Bras has been such a positive one. We really appreciate your support and we look forward to serying you again in the future.
Thank you so much Magicbra
Thank you so much Magicbra
With our orders, bed quality and comfortable wonderful colours
6 April 2026
Unprompted review
Reply from mbuk
Hello,
Thank you for the 5-star rating!
Thank you for your kind feedback.
We’re really pleased to hear you’re happy with your order. We appreciate your support and look forward to serving you again in the future.
I’d give Magicbra 0 stars if I could
I’d give Magicbra 0 stars if I could ! Do not buy it’s a rip off ! I ordered my bra in marchbi got a tiny wrong size bracket back & forward emails . They don’t even email to say they got ur order but take your money . After going back & forward I lost £10.99 for them to refund !! Or they put it the environment haha . The bra I got is a32 I’m a 40 no difference . Do not buy from this Chinese company
27 March 2026
Unprompted review
Reply from mbuk
Hello Jean,
Thank you for your feedback!
We’re sorry to hear about your experience and understand the inconvenience this situation must have been. We’d like to look into this properly for you. Could you please reach out again to our customer support at support@magicbra.co.uk so work toward a resolution.
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