Nothing magical about it
Nothing magical about it
Planning a destination wedding requires trust that the company you are using is going to do everything possible to ensure you have your special day and not let you down. Sadly this was not our experience with Magical Weddings.
After engaging magical weddings to host our wedding in the old Hojerup church 10 months prior to the wedding date, we were assured that they would, as advertised on their website at the time, cater for our guests and assist with organising a drinks reception etc. In short, they did none of the sort. They told us 8 months later to organise the drinks ourselves, and never provided a quote for the transport.
In attempting to do the above we found out 8 weeks before our wedding that they hadn't booked the Church (we have this in writing from the church) and it was pure luck the day was still available.
This was all beyond disappointing, a breach of our trust (we paid much more as a deposit than was required, to cover any expenses), stressful, and costly, especially as they have refused to give us our money back (**UPDATE: They have now contacted us and offered to pay less than we would have got had we cancelled the wedding, even though we never cancelled, and we have it in writing that they chose not to provide the services), and we had to find other people to assist us to ensure we get our special day.
Consequently, I can only say booking through magical weddings comes with a health warning.
NB: This review was removed as days before our wedding date we were contacted by the owner's lawyer by e-mail and told that if it was not removed then our wedding would be sabotaged. Cowardly maybe but we couldn't risk having all our guests arrive from around the world and not be able to get married.
We have still not received the money owed to us and despite us having everything in writing the owner is still denying cancelling her services, and has made every excuse not to pay us the money owed.
I could not sleep at night knowing there are other people potentially having the same awful experience. Everything written in this review is the truth and can be backed up with written evidence.
22 June 2021
Unprompted review