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2.5

Poor

TrustScore 2.5 out of 5

5 reviews

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1-star

No history of asking for reviews

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2.5

All reviews

(5)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I bought 2 linen shirt and top sets

I bought 2 linen shirt and top sets. Paper thin, polyester (not linen) and nothing like what they advertised. I asked to return and they came back with 20% refund or credit. Why would I want to buy anything else from this company? Wish I had read these reviews. DO NOT BUY FROM THIS COMPANY!!! I will keep trying to get a return. So disappointed!!!ZERO STARS

11 September 2026
Unprompted review
Rated 1 out of 5 stars

This is a company very bed

This is a company of scammers that sells terrible, low-quality clothing while passing it off as high-quality, expensive merchandise. The product does not match the description: the fabric is awful, the style and construction differ from the photos, and the sizing is incorrect. You cannot get a full refund; they only offer 10–20% of the price.

11 August 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM MAETTE

DO NOT ORDER FROM MAETTE - SCAM.
Poor quality goods arrive - wrong colour, wrong size, poor stitching. They will not pay for any returns instead they offer 15% off the bill or a 40% voucher.
They put a London address on their website plus in £s which make you believe they’re based in the UK.

11 September 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely worst dress i have ever…

Absolutely worst dress i have ever seen, nothing like the photo, came all screwed up, damaged bust shape,shipped in a tiny bag ,nothing like it states, also cant seem to get my refund been trying to get my refund but just offer a 20% refund but the dress is damaged
Do not buy from this website its awful quality.
Still waiting for refund 😢 also dress had taken a month to arrive im so upset.

2 September 2026
Unprompted review
Rated 1 out of 5 stars

False advertisement Maette.com

I bought a clothing item on Maette.com. Item arrived and it doesn’t look at all like the picture on their website. Their return policy states 30 days for return and in some cases like when there is a problem with the item they will cover the shipping. Since the item doesn’t look like what I ordered, I attempted to return the item and they are refusing to pay for shipping back to China even though it is their fault they are falsely advertising the item. I have spent three weeks fighting with the to no avail. Do NOT buy from this site. Their pictures are false, and they don’t even honor the return policy stated on their website. Save your money! Don’t waste it on this site

16 August 2026
Unprompted review

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