Madmia Reviews 134

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the products for their fun, creative designs and excellent quality, noting that items like socks and dresses hold up well even after multiple washes. Many people appreciate the vibrant colors and unique styles that bring joy to children and receive compliments. The customer service is frequently highlighted as fantastic, with many people describing it as responsive, helpful, and amazing. However, some people were dissatisfied with their orders, mentioning issues such as incorrect items being sent or products not matching the advertised images, particularly regarding material quality. There were also instances where customers experienced problems with delivery, including delayed shipments, lost parcels, or a lack of tracking updates, leading to frustration.

What people talk about most

Product

Consumers find the product to be positive, with many praising the unique, colorful, and creative designs,... See more

Quality

Clients share positive opinions on quality, frequently praising the durability and vibrant colors of socks,... See more

Order

Customers had ambiguous experiences with order. While some reviewers report easy ordering, great shipping,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. While some consumers praise fast... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers praise the fantastic, amazing,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered the Wonderland dress and the Mickey Mouse socks as per your advert. Unfortunately the socks really do not glow in the dark. I’ve looked for an activate button thinking I must have missed... See more

Company replied

Rated 4 out of 5 stars

Placed my First order and a couple hours later my my item decreased in price. They will not pick up their phones and not accepting messages. They also are not answering text Ms. I want a price adjustm... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing kids’ socks! The quality is top-notch—soft, durable, and super comfortable for active little ones. The designs are fun and colorful, and they actually stay on the feet without slipp... See more

Rated 5 out of 5 stars

My daughter has been wearing MADMIA socks since getting her first pair as a gift in early 2023 and she still absolutely loves them! The designs and colours are so cheerful & eyecatching and they was... See more


Company details

Written by the company

Welcome to my wonderland where socks fantasies come true. Madmia socks are made with you in mind, empowering YOU to be who YOU are.


Contact info

3.9

Great

TrustScore 4 out of 5

134 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

I love this company I am a sock girl…

I love this company I am a sock girl they call me Ms Socks they socks are great some tend to slide down but who cares because the quality and style makes you not think about that and the compliments I get every time I put on a pair of these socks I LOVE IT!

7 March 2026
Unprompted review
Rated 5 out of 5 stars

You guys are the BEST

You guys are the BEST! I was searching for a rare pair of socks for my granddaughter … you found it after a few exchanges. Fantastic customer service!

24 April 2026
Unprompted review
Rated 1 out of 5 stars

Their refund policy is ILLEGAL in AU

Their refund policy is ILLEGAL in Australia, as they are not willing to refund the money unless the ORIGINAL packaging is kept. You can't even try on their socks if the original packaging & ties are on them!

After calling them out on this, they immediately refunded the money.

I will never buy anything from them again

1 April 2026
Unprompted review
Madmia logo

Reply from Madmia

Hi Peter,

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

Our intention is never to make returns difficult or to act outside of Australian Consumer Law. The requirement around original packaging is in place to ensure items are returned in a resalable condition, but we understand how this can feel restrictive—especially when trying to assess a product like socks.

We’re glad we were able to resolve this for you with a refund after you contacted us. Your feedback has been noted, and we’ll review how we communicate and apply our returns policy to ensure it aligns with both customer expectations and legal obligations.

Thank you!

Rated 5 out of 5 stars

Happy socks

Love all the socks I bought. I wear them at the pickeball courts and make everybody happy . I am 65 years old and everytime I wear one of your socks , always have fantastic comments . I bought 5 different ones and my last purchase was a kid size for my granddaughter. I hope she will enjoy as much as I do

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order, shipping was great. My granddaughter loves these. I cannot remember exactly which two pairs I bought her, but they are so very cute. I was very impressed.

14 March 2026
Unprompted review
Rated 5 out of 5 stars

This is my second order with them and I…

This is my second order with them and I had great experience. There was an issue with one of the pairs of socks and I was notified and there was a proper replacement made. It is often that you have to wait a few weeks before your apparel or socks get shipped out. But it does tell you that on the website. The dress is beautiful and the socks are amazing. Would buy from them again.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Super cute and full of frilly fun!

Super cute and full of frilly fun!! Absolutely adorable dress and socks, such a fun combination of color, frill, twirling fun. Bought both for my great niece, she was so excited!!

10 March 2026
Unprompted review
Rated 5 out of 5 stars

I have been ordering from Madmia for…

I have been ordering from Madmia for several years now. I have always been more than satisfied and happy with every order. They are prompt, very responsive and have a website to answer all questions about shipments. I highly recommend. They also have amazing sales throughout the year.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Love these socks

I bought these socks as basket stuffers for my daughter's Easter basket. She loved them. They are bright and colorful and well-made.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

I have placed multiple orders and I am…

I have placed multiple orders and I am really happy with fast shipping time , socks quality is great my daughter had worn multiple times I washed them and all and still has that beautiful shape and colours still looks not worse than they did new. Also bough Shoes Elza shoes look great and does have a fur inside making them great for still a little chilly spring,Stitch shoes look great too but perhaps for toddlers would be awesome to have a zipper as it is a little more challenging to put them , but when on they look great colours pop and vibrant I like this company, had to contact service department twice and resolution is made promptly I cannot complain so far everything is great to be fair seems better than I even expected thank you 🤩

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing socks and outstanding customer care

A heartfelt thank you to for the wonderful socks and truly caring customer service.
Even when my parcel went missing, your team did not leave me alone with the problem and helped resolve everything.
These bright, high-quality socks bring so much joy to my granddaughter and make her stand out in the loveliest way.
Thank you for your kindness, honesty and warmth.

13 April 2026
Unprompted review
Rated 1 out of 5 stars

Customer service is shocking!

I don’t think I’ll be buying from this company in the future trying to talk to someone has been hard. The wings don’t fit on the shoes due to the snap buttons on the wrong place so they don’t snap onto the boots. I’ve contacted them via fb 5 times and they have ignored me all this time. They then messaged me I wrote back and they still have ignored me. Paid all that money and the wings can’t be used and I can’t get a hold of anyone.

20 March 2026
Unprompted review
Madmia logo

Reply from Madmia

Hi Ceilidth,

We’re sorry to hear about your experience.

We understand how frustrating it must be that the wings didn’t attach as expected. We have emailed you instructions on how to correctly attach them to the shoes. We hope this has helped.

We also apologise for the delay in our responses on Facebook, we were not ignoring you by any means, we were overwhelmed with customer inquiries which we were working through, causing a delay in our usual response times.

If you still have any issues, please reply to our email and we’ll make sure this is resolved for you as quickly as possible.

Thank you!

Rated 5 out of 5 stars

Best Fun Themed Socks Ever

I bought the Finding Nemo and the Inside Out socks. I am very impressed. The colors are vibrant. The special details are tightly sewn on. I wash and dry the like normal sock with no issues. My daughter gets complimented on them EVERY time she wears them. They are soft and stay up all day with no slippage. My daughter refused to wear socks higher than her ankle prior to this. She even pushed down her soccer socks, but she keeps these up to her knees willingly. I am definitely buying more for her and for gifts for other kids. Shipping took about a week and I had visibility on them throughout. I recently saw them in a CVS in Ft. Lauderdale too.

22 March 2026
Unprompted review
Rated 5 out of 5 stars

I've bought about 4 pairs of these…

I've bought about 4 pairs of these socks. They are vibrant, fun and every time I've worn a pair I get so many compliments. I absolutely love these socks. They maybe aimed at children and they definitely hit my inner child. I lurve my socks

5 March 2026
Unprompted review
Rated 5 out of 5 stars

I've been buying these products for 5…

I've been buying these products for 5 years as gifts for my grandchildren. I love there uniqueness. They are a perfect for something they don't have and brings creativity into their wardrobe. Usually gives them something special to wear during spirit week at school. Never had issues with an order or quality of the product.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Goes perfectly with my 5yr old school…

Goes perfectly with my 5yr old school uniform dresses and skirts. Gives her more style with matching hair bows. I ordered 9 pair, some were not available in toddler size so I got the next size up which isn’t that bad, gives her more room to grow into them.

2 March 2026
Unprompted review

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