Madebyjessica Reviews 

Dreadful experience. Items poorly made, not as described or shown. Cannot get full refund. It's shameful.

The two dresses I ordered were supposed to be designer dresses. The actual dresses
I received had no resemblance with the pictures or product description. They certainly were not made by a London Boutique owner. The dresses I reveived are shabbily sewn up, unshapely, sacklike,cheap polyester garments which I would not even consider as night dresses. If I do not receive a full refund in the next week I will pass this on to trading standards and take legal action. From my experience this appears to be a totally fraudulant business.

absolute rubbish customer service = poor communication and absolutely cheap quality - my dress was transparent and should have been a quality fabric
do not shop with them - they would not refund either and expected me to ship back to America
to cap it all there was dried blood on my 15% offer to next purchase label inside the parcel which they have ignored !

Do not be tempted to buy from this scam company.
Poor quality nothing like the pictures. Cheap Nasty material.
Impossible to get a refund, they claim that you have to return items to the US despite a uk return address on the delivery label.
Maybe that’s the whole point take your money knowing that very few people will be bothered to send back to the US. Total scam. Entertaining to read the fake Trust Pilot reviews.

Get the rating down
Please continue to post 1 star reviews on this scam company who continue to steal people’s well earned money and send out substandard shoddy clothing that is not fit for purpose.

I totally endorse everything the one star reviews say. Total con and I’m kicking myself for falling for it. Dresses took ages to arrive, terrible quality, style. I had lots of offers of discounts if I left good reviews even before I’d received anything. Conned me into paying for insurance , which I would not have done. I don’t think it’s worth trying to return the goods, having read other people’s experiences. I’ll just count this as an expensive lesson in how not to shop in future.

Delay in arrival. Very poor quality. Does not resemble photographs at all. Poor fit. Company delayed on replying about return policy, asking for photos of items. Customer has to pay for return postage to US. This is a scam. Never again.

I ordered a dress on July 18th expecting it to be delivered well in time for a holiday on August 1st. Despite numerous emails no attempt had been made to expedite the delivery.
If, as I’m reading here the fabric is not as advertised, and the returns process is arduous then I shall be giving an even lower review! I’d rather be charged for postage than wait 2 weeks to receive something. In this day and age that’s unacceptable. Very disappointed

Extremely poor quality dresses, 100% polyester made in China and feeling like plastic at touch. Also no resemblance to the online pictures. I also emailed them a number of times on how to return the product as there was no clear method for returns and never got a reply.
Also the website inducing the customer into error as it implies the dresses are made in the London boutique which is also not true.

Avoid at all costs
Dreadful quality. Returning goods impossible. The company is obviously crooked. I refuse to pay over £40 to return an item to USA. Have sadly learned an expensive lesson.

Do NOT buy from this company. They are a total fraud. Bought a £50 dress and when it arrived it was cheap and not well made.
Tried to return the item and at first they gave excuses, send photo of dress, send measurements, send product code and then no further responses to emails.
Please don’t waste your money !!

Brought couple of dresses from this site - BIG mistake!! They don’t even deserve any stars to be honest. Now trying to get a refund for something I paid nearly £90 for but at the moment it’s a back and forth email which is getting nowhere. They said sorry and offering a 15% refund plus a dodgy address in USA to send the dresses to! They must think I’m stupid to want to do that because the postage cost will definitely be more than the measly 15% refund they’re offering! Whatever you do, don’t buy from this site. It’s fake, the dresses are not nice and made from cheap fabric. I’m also very annoyed with myself for falling for this con.

I ordered 2 items and they took over two weeks to arrive and I had to chase to find where they were despite the money being taken immediately. When they arrived, I didn’t like the material (see through and shiny/cheap) and asked for the details to send the items back. 3 emails later with customer support and they still haven’t given me the details to be able to return the items. The team is polite but not making it easy to return. This is not a good service I’m afraid.

Terrible item, paid £30 for a slip dress which looked like lovely on website however what arrived looks so shoddily made and total rubbish, I will not bother with returning from what I hear from others on Trustpilot it’s shambolic and useless exercise!!! Be warned false advertising as they make out it’s a London based company when it’s clearly NOT !!!! BE WARNED DO NOT BUY FROM THIS COMPANY !!!!!!!!!!!!!!!!!!!!

This company is shambolic.
Their marketing is slick and misleading.Made by Jessica is NOT a designer clothes outlet in London.
The dresses i ordered were made with shoddy synthetic materials and not as described, the sizing is inaccurate and delivery time slow as the products come from Honv Kong!
Pointless even attempting a return....just slow and costly.
I am annoyed with myself that i was allowed to be conned out of hard earned money.Next time i will check trust pilot reviews.
£150 out of pocket....people out there...please be warned.

This company is corrupt. Avoid at all costs. False advertising. False information. False returns info. I have been challenging a return for 6 weeks. They acknowledged emails but repeatedly re-wrote each one. No returns info within their emails, only offering discounts on the next order. They have now said they have changed their policy…. Not when I purchased. Extremely slow deliveries. Not the same person responding to emails. ABSOLUTELY DISGUSTING SERVICE. now reporting to trading standards.

Do not touch this company. I should have read the reviews first. Hideous dress sent - nothing like the one I ordered & the material was disgusting. Firm is a total con

This is an absolute sham, the company does not exist in London, the product took almost three weeks to arrive and was the cheapest ill fitting dress, poor quality material and nothing like as advertised on their fake website. There is no returns address and I have not received a reply to the numerous emails I have sent requesting one! I strongly advise that you Do NOT buy anything from this company.

Terrible company to deal with. Lengthy wait, ridiculous returns policy, just don't

DO NOT BUY FROM THIS COMPANY!!!!!!
As others have said it is a complete scam, I only wish I had looked here first. I am £135 down, after my goods did not appear. I ordered in MAY!
I am now going down the consumer act route but do not hold out much hope!
All I get is a bot replies to my emails. ZERO STARS!!!!!!!!