Mad Chair Co Reviews 

38
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

What a wonderful experience! Seamless! Ordered 4 kitchen nook chairs & I am beyond delighted with the quality of product - robust, funky and exactly what I expected. From placing the order, using th... See more

Rated 5 out of 5 stars

I Bought a cushion as a gift and as it was being delivered realised I had put the wrong house number as delivery. Remy was so incredibly helpful in making sure the cushion got to the right address sa... See more

Rated 5 out of 5 stars

Just had my sofa recovered, mad chair have done a brilliant job, I would highly recommend them. Mine is conventional compared to some furniture they do, which I must say looks amazing.

Rated 5 out of 5 stars

If I could give 10 stars, I'd give 10. Mad chair co made my sofa to my specific measurements and design. The quality is outstanding ⭐⭐⭐⭐⭐ I even got to chose my own leather. I had originally or... See more

Company details

  1. Furniture Store

Information provided by various external sources

Our furniture has been crafted for those of us who love colour, patterns and bold design. We set out to redefine home furnishings and designs. As well as being fed up of the mundane, we were also increasingly frustrated with the throwaway culture that is all too common. We don't design to comply with whats in fashion at the time; we want our furniture to survive the constant changing trends, so we design purely with what we love in mind. We are committed to sustainability and reducing our impact on the planet and keep this is mind with every creation. Even the inks we use to print our fabrics are vegan friendly! We are constantly looking for new ways to make our products in the most ethical, sustainable way. Our suppliers are all based in Lancashire, and everything is made in the U.K; we make our customers the ongoing promise that we will only partner with companies who have the same values as us regarding the treatment of their staff and the protection of the environment. Current turnaround time is up to 28 days from order to delivery. For custom items please email: info@madchair.co to discuss your needs.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

38 reviews

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4.7

All reviews

(38)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful items

Beautiful items. I emailed to find out where my stuff was to find a lovely reply from a lady saying she was hand stitching my pillow and she’d pop it in the post the next day! So impressed with the service even if a little slow due to the current situation. Totally impressed with the quality of the products would buy again!

21 September 2020
Unprompted review
Rated 2 out of 5 stars

No clear info on delivery time

16 July 2020
Unprompted review
Mad Chair Co logo

Reply from Mad Chair Co

Hi Kay, thanks for the feedback. Our items are all handmade which makes our dispatch times a little longer than some other shops. We do add the dispatch and delivery times to the product information. Based on your feedback we just added a header to entire website so our delivery dates are super clear. Thanks for your feedback!

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant, love my purchase it looks fabulous in my office. The service received was great from start to finish

14 May 2020
Unprompted review
Rated 1 out of 5 stars

Never recieved my footstool that I paid…

Never recieved my footstool that I paid for. My messages were ignored. Very disappointed. I have saved all correspondence as you have deleted your account on Facebook.

27 October 2019
Unprompted review
Mad Chair Co logo

Reply from Mad Chair Co

Hi Kizzy. Our Facebook page is very much alive and has never been deleted. We do our best to answer every message in matter of minutes - are you sure you’re checking the correct company and Facebook page? We are madchair.co and our Facebook page is Facebook.com/madchairco

Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with. it was trickier/longer to get the chair to me in Ireland but they were constantly in contact with me to keep me updated which was very much appreciated. The material of the chair is so luxurious and it looks perfect in our room. I would 100% recommend this company.

25 June 2019
Unprompted review
Rated 5 out of 5 stars

I love my new chair!

I love my new chair. I wanted a chair that was colourful and not boring, that is certainly what I have.
The chair is beautifully made and extremely comfortable.
Delivery was prompt as promised.
I would certainly buy from the Mad chair company again.

12 June 2019
Unprompted review
Rated 5 out of 5 stars

Madchair

I purchased two fabric panels from Madchair co to re-cover a dining chair. The fabric is so soft, with an amazingly vibrant pattern; and is really high quality upholstery weight. The customer service was exemplary. I cannot recommend them more highly.

12 June 2019
Unprompted review

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