MADARA Cosmetics Reviews 

7,120
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,009 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently emphasize that the cosmetics are crafted from wonderful natural ingredients, offering exceptional quality that leaves skin feeling soft and healthy. People also love the swift and reliable delivery service, noting that packages arrive securely and often include delightful little presents. Though some customers noted that certain hair items felt sticky and failed to deliver the promised smoothness. Others mentioned encountering unexpected issues, such as specific formulas leaving behind an unpleasant and lingering odor. A small group of buyers experienced rare allergic reactions to the creams or faced temporary delivery delays.

What people talk about most

Product

Consumers find product to be positive, highlighting high-quality natural ingredients and effective formulas.... See more

Quality

People report positive experiences with quality, highlighting effective and natural formulas that leave hair... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders arrive... See more

Order

Reviewers highlight positive aspects of ordering, noting that the ordering process and website are smooth and... See more

User experience

Customers had positive experiences with user experience, finding the website logical, intuitively built, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've ordered many times. CC cream, Vitamin C, Retinol alternative, under eye, cleanser, body oil... and more I've tried loads. Fast delivery. Good products. Good offers - so fair pricing. I like that... See more

Company replied

Rated 5 out of 5 stars

Madara is my favourite brand of all. I love their ethos, their range of cosmetics, how they keep growing and expanding into products that make sense to their brand and standards. And the ordering a... See more

Rated 5 out of 5 stars

I recently discovered your brand and became very curious about it. My first purchase was the facial SPF stick, and I was interested in trying your other products as well. I ended up placing two orde... See more

Company replied

Rated 5 out of 5 stars

First of all, Madara is my favorite cosmetics brand. I absolutely love their face creams and oils, especially, the Vitamin Hydrating Oil. At second, they have adorable service, they always add little... See more

Company replied


Company details

  1. Cosmetics Store
  2. Beauty Product Supplier
  3. Beauty Products Wholesaler
  4. Beauty Supply Store
  5. Cosmetic Products Manufacturer
  6. Health and Beauty Shop

Written by the company

MÁDARA is a B Corp certified corporation that brings together the power of Northern botanicals and cutting-edge science to create ECOCERT/Cosmos certified organic skincare and makeup. Founded in 2006 and nestled along the Baltic Sea, the brand crafts biologically active formulas with dermatologically proven results, harnessing the resilience of Arctic and Northern plants. Sourced from wild meadows, deep lakes and dense forests, each ingredient is selected for its purity and potency, refined to its highest effectiveness. Both the ingredients and final formulations are ECOCERT/Cosmos certified, natural and organic—free from unnecessary additives, always performing at their best. The name MÁDARA comes from a wild Northern herb (Galium Verum) that grows in pure soil, free from pesticides and other chemicals. Chosen as a symbol of the organic Northern ingredients that fuel the brand’s products, it is also a popular women’s name in Latvia.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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4.6

All reviews

(7,120)

2,259 reviews in the last 12 months

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Rated 3 out of 5 stars

Great delivery. The cream is nice, but it didn’t suit my skin

Delivery was perfect. The cream feels very nice on the skin, but unfortunately I had an allergic reaction and can’t use it. If you have sensitive skin, make sure to check the ingredients carefully. I usually don’t have this problem.

20 July 2026
MADARA Cosmetics logo

Reply from MADARA Cosmetics

Thank you for sharing your feedback with us! We are glad to hear that your order arrived on time.

Regarding your reaction—while all of our products are dermatologically tested, individual sensitivities can still occasionally occur with certain natural ingredients. Your comfort and satisfaction are very important to us, so we kindly encourage you to reach out to our customer support team within 30 days of delivery at support@madaracosmetics.com. We would be happy to assist you with a suitable resolution!

Best wishes,
Team MÁDARA

Rated 5 out of 5 stars

Love the makeup!!

24 July 2026
MADARA Cosmetics logo

Reply from MADARA Cosmetics

Thank you for the feedback!

So happy to hear that you had such a great experience with our make up!

Best wishes,
The MÁDARA Team

Rated 4 out of 5 stars

All good

All good, just bit longer delivery time than usually

24 July 2026
MADARA Cosmetics logo

Reply from MADARA Cosmetics

Thank you for giving us a feedback!

We're sorry that you had to wait for your order longer but we are excited to know that you enjoy the products!

All the best,
The MÁDARA Team

Rated 5 out of 5 stars

Love Madara cosmetics

Love Madara cosmetics, use it since 2011, starting with gloss hair caonditioner, now I use over 5 of their products daily and am very satisfied. Strongly recommend!

21 July 2026
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Reply from MADARA Cosmetics

Thank you for your feedback!

We love to know that you have been enjoying our products for so long already and would recommend us to others!

All the best,
The MÁDARA Team

Rated 5 out of 5 stars

Everything went well.I ordered some…

Everything went well.I ordered some samples of day moisturizers and they are very good

21 July 2026
MADARA Cosmetics logo

Reply from MADARA Cosmetics

Thank you for sharing your feedback!

We're so happy that you have had such a great experience with our samples!

Kind regards,
The MÁDARA Team

Rated 5 out of 5 stars

First order from madara

Fast delivery and great quality of the products.

11 May 2026
MADARA Cosmetics logo

Reply from MADARA Cosmetics

Thank you for giving us a feedback!

We are glad to know that you had a great experience with our products and fast shipping!

Kind regards,
The MÁDARA Team

Rated 5 out of 5 stars

Love it!

Very fast delivery, loved the product, just as described!

13 July 2026
MADARA Cosmetics logo

Reply from MADARA Cosmetics

Thank you for your feedback!

We are happy to know that it got to you fast and you're loving it!

Best regards,
The MÁDARA Team

Rated 5 out of 5 stars

A piece of Latvian nature on your skin

A piece of Latvian nature on your skin. Pure, natural, a perfect harmony with nature.

6 May 2026
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Reply from MADARA Cosmetics

Thank you for sharing your feedback!

We are so happy our products make you feel connected to the beautiful Latvian nature!

Kind regards,
The MÁDARA Team

Rated 5 out of 5 stars

Love the brand

Love the brand, It's my go-to for skin care!

17 July 2026
MADARA Cosmetics logo

Reply from MADARA Cosmetics

Thank you for giving us feedback!

So happy to hear that you choose our products for your skincare routine!

Best regards,
The MÁDARA Team

Rated 5 out of 5 stars

Great product and fast delivery

Great product and fast delivery, love it

20 July 2026
Unprompted review
MADARA Cosmetics logo

Reply from MADARA Cosmetics

Thank you for leaving a feedback!

Happy to know our products got to you fast and you're loving them!

Best wishes,
The MÁDARA Team

Rated 5 out of 5 stars

Madara Cosmetics I use more than 15…

Madara Cosmetics I use more than 15 years, and every purchase is great, and I really enjoy everything from Madara ☺️

9 January 2026
MADARA Cosmetics logo

Reply from MADARA Cosmetics

Thank you so much for your feedback!

We really love hearing that you're enjoying our products for such a long time!

All the best,
The MÁDARA Team

Rated 1 out of 5 stars

I have payed but haven't receive the…

I have payed but haven't receive the product.

13 July 2026
MADARA Cosmetics logo

Reply from MADARA Cosmetics

We're truly sorry to hear that you're still waiting for your order to arrive!

We checked on your account and can see that our customer support team is actively looking into this for you. They will keep you updated directly on your ticket so we can get this resolved as quickly as possible.

Thank you for your patience in the meantime.

Warm regards,
Team MÁDARA

Rated 5 out of 5 stars

Everything's perfect.

14 January 2026
MADARA Cosmetics logo

Reply from MADARA Cosmetics

Thank you for the feedback!

So glad that you are loving it!

Best wishes,
The MÁDARA Team

Rated 5 out of 5 stars

Great costumer service

Great costumer service

1 July 2026
MADARA Cosmetics logo

Reply from MADARA Cosmetics

Thank you for sharing a feedback!

We are very glad that you had a great experience with our customer service!

Best wishes,
The MÁDARA Team

Rated 5 out of 5 stars

Nice

Fast delivery and a great product

30 June 2026
MADARA Cosmetics logo

Reply from MADARA Cosmetics

Thank you for sharing a feedback!

We're glad to know that you could enjoy our products and a quick delivery!

Best wishes,
The MÁDARA Team

Rated 5 out of 5 stars

The best hair product

Super fast delivery and great product - Silk for mature hair. Not only it smoothes my hair, but certainly adds a nice volume. Well done, Madara.

2 July 2026
MADARA Cosmetics logo

Reply from MADARA Cosmetics

Thank you for leaving a feedback!

It makes us very happy to know that you enjoyed our products so much and could find something that works for you the best!

Best regards,
The MÁDARA Team

Rated 2 out of 5 stars

Doesn’t volumise as promised

Product (when it eventually arrived) achieved nothing apart from make my hair hard to get a brush through as it was ‘sticky’. But it didn’t give any volume - disappointing! Save your money!

27 June 2026
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Reply from MADARA Cosmetics

We're so sorry to hear that your order didn't live up to your expectations!

Please reach out to our customer support team at support@madaracosmetics.com within 30 days of delivery. We'll be more than happy to look into your order and explore the best solution options for you.

Best wishes,
Team MÁDARA

Rated 5 out of 5 stars

Great products

Great products. It's a pity that the natural oil and serum collection is smaller than before.

8 May 2026
MADARA Cosmetics logo

Reply from MADARA Cosmetics

Thank you for your feedback!

We are glad that you had a great experience with our products! We appreciate your note about the natural oil and serum collection and will share it with our team!

Best wishes,
The MÁDARA Team

Rated 2 out of 5 stars

It wasn’t as good as I had expected

Unfortunately haven’t received what I expected. Still it’s quite difficult for me to brush my hair after using conditioner and special spray.

16 March 2026
MADARA Cosmetics logo

Reply from MADARA Cosmetics

We're so sorry to hear that your order didn't live up to your expectations!

Please reach out to our customer support team at support@madaracosmetics.com within 30 days of delivery. We'll be more than happy to look into your order and explore the best solution options for you.

Best wishes,
Team MÁDARA

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