Madam Muse Reviews 

What went wrong? Actually, NOTHING went right 🤬

This bra arrived (delayed, but still ok) and I will not be wearing it. I don’t like the look of it, I don’t like the feel of it – I’d simply don’t want it. It needs to go back.

To return, you are asked to contact Customer Services. I have now done this three times and they have yet to respond to a single email.

Just an unutterably awful way of running a business. Know what you’re getting yourself into if you shop here.

Refreshing to receive a product that exceeds the advert description

The product was exactly as described. The fit was nice. Love it

Prompt delivery and I'm very satisfied with the bra.

Quick delivery. Super comfy.

The bras are very comfortable. The price was reasonable. I like the colors also.

Perfect fit ..extremely comfortable and very good quality ..was surprised it did exactly what its supposed to ..lift support and smoothing...ordered one to see would it be any good. Will be ordering more in different colours ❤️❤️

Really comfortable bra and flattering shape

The bras are very comfortable and seem well made. However the very overt branding stamped in a contrast colour on the outside of the bra is ugly. Delivery was quite slow to the EU. The balconette bra will suit smaller girls but the plunge Vneck is cut very generously and better -in my view- for larger girls - other than the pads are not removable - these are bonded in. All said, under a tee-shirt this gives great shape. Overall very good value and with the points I have mentioned in mind, I recommend.

It is the best bra I have ever worn. I always had trouble with the straps staying up but with your bra it stays up, which is such a relief. They are very soft and so comfortable. I think I should have bought the next size up though.

I have taken the padding out as I don’t like too full a bust. Had ordered strapless also which were too big but Madame Muse quickly changed the size and it’s en route to me now. Very efficient. Can’t wait to try the strapless.

Great product, so comfortable and perfect , thank you

The fabric is buttery soft and supportive. I bought the deep plunge bra in medium which fits, however, the back still had some bulge above the band which was disappointing. I loosened the straps and that helped a bit. I wore the bra a few days and noticed the band buckles around the ribs. I bought the bra on sale and decided to keep it since the return process had a few hoops. I don't think I would buy another one.

Have four of the jelly bras now. After years of a painful chest in the middle of the day with bras pulling me so badly I felt like I couldn’t breathe. I now have comfort all day. Sturdy construction with decent width straps that don’t cut off my circulation. Have 2 black, 2 nude and waiting for the white ones to arrive! Wash really well and also because of the fabric they seem to dry a lot quicker than my previous offerings! At just under £20 each they are also priced extremely well.

The bra did not live up to expectations, not as supportive or as comfortable as I would have liked. I emailed to return as advised on their website. No reply. After 3 emails to them with no response, I returned the item, tracked to the address on the website. Again, no response. I am still waiting for my refund but have literally had no communication from them whatsoever.....
I would avoid purchasing anything from this set-up. My belief is that all the positive reviews are fake. Beware.

Do not use this. Company. They’re based in USA don’t reply to emails so impossible to return. Scam

The customer service is awesome with this company. So far I am really enjoying my bras. I have been looking for a comfortable bra for day to day that isn’t a sports bra and gives me shape and holds in all the tid bits. So far so good!

This is the ABSOLUTE WORST customer service experience I’ve had in my 40+ years as a consumer. Not only were the bras not even close to what is advertised, I reached out to start the return process the SAME DAY I received my order in the mail. They respond extremely slow, I’ve had to repeatedly explain the same details over and over. They also start with trying to offer an exchange or credit to receive more of their crappy products and this continues over multiple messages. I FINALLY got an address to return my order and they refuse to give me an update on the status of my returned items, never worn in original package because I also HAD to take a pic and send it to them of the bras before they would provide me with the shipping info. They have had my returned product for at least a month now. I spend over $250, shame on me. DO NOT BUY ANY OF THEIR PRODUCTS!!! This is a terrible company who takes advantage of consumers who will try their false advertised product. It’s a scam!