I bought a ticket through Living social and was entered in number of draws that won me small winnings (under 3 pounds in total). As I wanted dto withdraw them, I was informed that thy won't do it and... See more
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Played almost entirely off the phone for a month, a five-year-old Android with barely any storage left, and the thing that stood out is that it never dropped me mid-spin. The connection died on the bu... See more
not much to report which is the point of this. ive been here since last fall, playing maybe twice a week, usually late with the dishwasher going. deposits go in, the games run, the cashouts turn up wi... See more
From my experience, right so, cashed out mid session by accident, hit the wrong control. Cancelled it, balance came back within a minute, slots still okay after it.
Company details
Written by the company
100% up to £200 + 100 Free Spins
Contact info
United Kingdom
- help@mad-casinos-gb.fun
- mad-casinos-gb.fun
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deposited £24 through Apple Pay on…
deposited £24 through Apple Pay on Sunday evening, played Fire Joker, and the balance updated the second each round ended. Cashed out later, no bother.
debit card deposit posted before Live…
debit card deposit posted before Live Blackjack finished loading.
Verification felt like it’d drag on
Verification felt like it’d drag on, but they only wanted one ID and a bill. Approved the same evening, no repeat requests after that.
bonus modest but the terms honest
raised case 47031 before depositing…
raised case 47031 before depositing anything, asking about the withdrawal cap. Nicole answered with the number and the clause
correct
No phone support
Some people still like to just call and talk to a human. Here it’s only chat or email. When my withdrawal got stuck I really wished I could speak to someone instead of waiting in a chat queue.
High rollback risk
Reading through terms, there are lots of clauses where they can void winnings for vague reasons. That already made me uncomfortable before I even hit anything big.
Mismatched bonus currencies
Got a bonus calculated in euros while my account is in another currency, leading to weird cent values and confusion. They could at least convert it neatly.
Loyalty points feel useless
I accumulated some loyalty points over a month and when I checked what they’re worth, it was barely a few spins. Not really motivating to stick with this place long term.
Too many steps to confirm
To change a simple thing like my email, I had to enter my password, then a code, then confirm via link. Overkill for something basic. Meanwhile, depositing is one click. Priorities are weird.
Evan in support took anyway a few…
Evan in support took anyway a few minutes, clearly then checked the basically KYC page. Slow mostly start, useful finish
Verified in one go
From my experience
From my experience, Hotel Wi-Fi dropped in the middle of a slot. After refresh, the round log opened and. The balance was precisely where I left it, after the upload cleared.
From my experience
From my experience, two weeks on the app, slots have run okay. Not much tested yet.
KYC cleared by the afternoon
KYC cleared by the afternoon; I sent it in the morning and forgot until tea time
From my experience
From my experience, Cashback was tiny but posted with the right amount.
Inconsistent bonus info
The email said one thing, the promo page another, and support a third. I got three different answers on whether bets on roulette count. Gave up on the bonus entirely.
Not fun at all
Lost my deposit in 5 minutes, boring games and clunky site.
Cashier page timed out
I tried to make a deposit and the cashier page kept timing out. By the time it finally worked I’d pretty much lost the mood to play at all.
Unclear country limits
Apparently some providers are blocked in my region, but they only showed that AFTER I deposited. Half the games I wanted were “unavailable”. That should be clear before payment.
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