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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast processing times, highly efficient service, and quick payouts sent directly to their personal bank accounts. People note that the business consistently offers the highest market prices and completely honors the initially quoted amounts without experiencing any unnecessary hassle. Some reviewers were happy with the smooth communication, rapid prepaid postage information, and clear instructions provided throughout the entire selling process. Consumers deeply appreciate this reliable, straightforward, and stress-free procedure, repeatedly stating that they would gladly use the same service again for future device sales.

What people talk about most

Service

Users describe positive interactions with service, highlighting a quick, stress-free, and efficient process.... See more

Payment

Reviewers highlight positive aspects of payment, noting a remarkably prompt and hassle-free experience with... See more

Price

Customers report great satisfaction with the pricing, highlighting that they received the best rates compared... See more

User experience

People report positive experiences with user experience, highlighting a no hassle process and prompt payment.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used Macy’s Tech recently because they offered the best price for my two phones compared to everyone else. Process was super quick, they kept me updated, and the money hit my account about 4 hours aft... See more

Rated 5 out of 5 stars

Fantastic experience from start to finish. Quoted me the best price and I had made an error with my return so they called and sorted everything out the same day and I received payment instantly. Will... See more

Rated 5 out of 5 stars

I just sold an iPhone 17 Pro to Macys Tech. The whole transaction was super simple and super fast. Not that I needed it, but it was also reassuring to see that they have customer support (via chat/p... See more

Rated 5 out of 5 stars

Macys Tech provided excellent service offering highest price and fastest processing of the payment. Their offer price was highest than local and online venders. 100 and ten percent recommended.... See more


Company details

  1. Cell Phone Recycling and Unlocking Service

Written by the company

Macys tech is a tech recycling company that specialises in smartphones , we offer great prices for your old tech. Our goal is to give unused or older devices a new lease of life by refurbishing them and then selling them on to new owners Have a question or need help with recycling your device, feel free to contact us via email or phone.


Contact info

4.9

Excellent

TrustScore 5 out of 5

340 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.9

All reviews

(340)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kept up to speed with each process…

Kept up to speed with each process along the way, I made an error on the order reference prior to shipping, but made them aware before shipping, quick to respond and very smooth process over WhatsApp and email. I will be using again in the future. Thanks again

10 July 2025
Unprompted review
Rated 5 out of 5 stars

Incredibly positive experience

Incredibly positive experience, very fast turnaround, brilliant quote compared to a lot of others. All done and completed, same day order was received and was a nice touch to receive a call thanking me for choosing Macy's Tech. Would highly recommend anyone considering recycling their wares to place Macy's Tech top of their list. Absolutely fantastic service.

10 June 2025
Rated 5 out of 5 stars

This is now the second time I have used…

This is now the second time I have used Macys Tech and once again, the experience was flawless. I sent in my device and within about three hours of it having been signed for, I had been paid. I was asked to send in a copy of my passport as it was a high value item and as soon as they realised I had used them before, I was thanked for returning. It is not often you find businesses nowadays who can truly be trusted but this is one of them and they are my go-to phone buyer moving forward.

23 May 2025
Rated 5 out of 5 stars

Amazing company, best I've used

Amazing company, honest, reliable, they answer the phone and keep you updated at every stage. I was paid out the day they received my phone, and even called to ensure I was happy with the service. I will use these guys again. I have sold a lot of devices, and this is hands down the best company I've sold to.

Sell with confidence, they are a good, genuine company.

20 May 2025
Rated 5 out of 5 stars

Can’t complain at all I’ve used many…

Can’t complain at all I’ve used many recycling companies in the past but can say this is by far the quickest one, sent my parcel off yesterday afternoon and it has been inspected and paid out already so I’d say the whole process took around 22 hours.

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Phone Recycling - iPhone

Placed order, provided a box to return the phone in which others didn't. Very quick to review the device, I had a small problem with the order and they sorted it out within minutes. Got the value I wanted. Hassle free, amazing service and good price. Would use this firm again, especially as I tried a few other firms and they were not nearly as good.Thanks!

7 March 2025

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