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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast processing times, highly efficient service, and quick payouts sent directly to their personal bank accounts. People note that the business consistently offers the highest market prices and completely honors the initially quoted amounts without experiencing any unnecessary hassle. Some reviewers were happy with the smooth communication, rapid prepaid postage information, and clear instructions provided throughout the entire selling process. Consumers deeply appreciate this reliable, straightforward, and stress-free procedure, repeatedly stating that they would gladly use the same service again for future device sales.

What people talk about most

Service

Users describe positive interactions with service, highlighting a quick, stress-free, and efficient process.... See more

Payment

Reviewers highlight positive aspects of payment, noting a remarkably prompt and hassle-free experience with... See more

Price

Customers report great satisfaction with the pricing, highlighting that they received the best rates compared... See more

User experience

People report positive experiences with user experience, highlighting a no hassle process and prompt payment.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used Macy’s Tech recently because they offered the best price for my two phones compared to everyone else. Process was super quick, they kept me updated, and the money hit my account about 4 hours aft... See more

Rated 5 out of 5 stars

Fantastic experience from start to finish. Quoted me the best price and I had made an error with my return so they called and sorted everything out the same day and I received payment instantly. Will... See more

Rated 5 out of 5 stars

I just sold an iPhone 17 Pro to Macys Tech. The whole transaction was super simple and super fast. Not that I needed it, but it was also reassuring to see that they have customer support (via chat/p... See more

Rated 5 out of 5 stars

Macys Tech provided excellent service offering highest price and fastest processing of the payment. Their offer price was highest than local and online venders. 100 and ten percent recommended.... See more


Company details

  1. Cell Phone Recycling and Unlocking Service

Written by the company

Macys tech is a tech recycling company that specialises in smartphones , we offer great prices for your old tech. Our goal is to give unused or older devices a new lease of life by refurbishing them and then selling them on to new owners Have a question or need help with recycling your device, feel free to contact us via email or phone.


Contact info

4.9

Excellent

TrustScore 5 out of 5

340 reviews

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Asks customers to review

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4.9

All reviews

(340)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely amazing 🤩

I absolutely recommend! They have been brilliant from start to finish. I sent my phone off yesterday and they have already made the payment. They paid exactly what they quoted. They sent an email telling me my phone had past their inspection, I just needed to provide them with ID to verify who I was and they paid the money in my bank within minutes of me providing it. Thank you so much for an amazing service 🤩

26 March 2024
Rated 5 out of 5 stars

Really easy and helpful

Really easy and helpful. No problems at all. Very good pricing on items better than other companies. I would 1000% use macys tech again. If you do use them they do ask for a picture of your I'd and Proof Of Purchase

22 February 2024
Rated 5 out of 5 stars

Great Company

Bought a new I-phone 11 off these guys, the item was delivered next day and was exactly as described. I'm really happy and couldn't recommend them enough.

19 February 2024
Unprompted review
Rated 5 out of 5 stars

Fast an speedy service start to finish…

Fast an speedy service start to finish very happy with the price an service I received sent 24 hour track pack to me sent it Monday they received it on the Tuesday evening received fund first thing Wednesday definitely recommend thanks guys

22 February 2024
Unprompted review
Rated 5 out of 5 stars

100% genuine company very polite and…

100% genuine company very polite and friendly staff when spoken to on the phone.
Once my iPhone 15 was inspected, I received an email asking to confirm ID, and receipt of purchase, Which is very good, knowing that some people have stolen them and sell them to get the money. Once I confirmed this the payment was sent not long after.

14 February 2024
Unprompted review
Rated 5 out of 5 stars

Was very simple process

Was very simple process, payment was made to me promptly after iohone 15 was inspected and providing my proof of ID, all done same day as it was received.
Highly recommend

13 February 2024
Unprompted review
Rated 5 out of 5 stars

100 % genuine macys tech

Wow this company are the best I was worried sending valuable phone to people I found on internet. Macys tech are 100% genuine. They sent me box next day with free postage tracked delivery to post my iPhone to them They got my phone next day they inspected as soon as it arrived & payed me out like 10 minutes later I couldn’t believe how quick the process is. Macys tech gave me best price for my phone I’m really happy I will be using them again in future. 10 stars

6 February 2024
Unprompted review
Rated 5 out of 5 stars

Great Experience

I sent in my device using the free Tracked 24 label. I was told quickly and courteously that the phone had passed inspection. I provided ID to verify my bank account and payment was made almost immediately. I’m really impressed by how efficient and pleasant these guys are - I would highly recommend!

1 February 2024
Unprompted review
Rated 5 out of 5 stars

Great experience from quote to payment

Felt at ease with the process from quote to payment, including everything in between. Macys Tech was quick to answer a question I had and ultimately payment went out immediately after they checked my phone.

1 February 2024
Unprompted review

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