MacDonalds Reviews 

146
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

MACDONALDS NEWMKT RD CAMBRIDGE STONE COLD FOOD, WE spent £26 burger med fries 2miles from macdonalds, food delivered STONE COLD we put in bin. WILL NEVER SHOP AGAIN MACDONALDS EAST RD, UNACCEPTABLE... See more

Rated 1 out of 5 stars

Visited McDonalds Waterloo 21/8/26 received order of Hot Cakes & Coffee. The Hot Cakes were the size of a PIKELET placed in a paper box not the normal Styrene box Removed the food from the ca... See more

Rated 2 out of 5 stars

Macdonalds, Bromley Road, tge gate house, Yep great staff, full cups of coffee, their delivery driver thou, DIEAGO his name likes scratching vans and chucking coffee over it, I now believe he is... See more

Rated 3 out of 5 stars

Two curry dips ordered, but not included in the pack. A reminder to always check before driving off. Such a nuisance to go back and collect them, as you have to find parking again; secondly, by the ti... See more

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  1. Restaurant

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1.4

Bad

TrustScore 1.5 out of 5

146 reviews

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1.4

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(146)

37 reviews in the last 12 months

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Rated 2 out of 5 stars

Dieago Macdonalds delivery driver

Macdonalds, Bromley Road, tge gate house,

Yep great staff, full cups of coffee, their delivery driver thou, DIEAGO his name likes scratching vans and chucking coffee over it, I now believe he is actually shooting my van with a air rifle, cctv installed, I'll catch him now, BE CAREFULL WITH silly ppl LIKE THIS.scratch found today. Whilst parked there I don't leave the can unless I'm there, it's the only time I'm not in the van. He does it as I'm disabled and he knows I can't run, on the verge of being paralysed he knows this.

Update, another 3 coffees tgx to DIEAGO DELIVERY DRIVER doing it under my cameras, reposition time, wonder how the old lady he was doing it to stopped it, that I read on Facebook, dieago.... your times up, I don't chuck coffee, only punches n kicks SEE YOU SOON GANG NAM STYLE.

2 May 2023
Unprompted review
Rated 1 out of 5 stars

The managers in macdonalds stairfoot…

The managers in macdonalds stairfoot Barnsley there attitude is disgusting was stood at counter waiting over 5 mins to be served they were more bothered about the uber deliveries we had just about finished our food when some lads and lasses came in some got served and went to eat there's the others that ordered all got their money refunded and thrown out I went and got 2 lads some food as I new 1 of them the managers were rude to them when I went to order food for my son to take home they refused me I told them I wanted my order taken and they refused as I'd bought 2 kids some food they asked me to leave ir they would call the police on me one manager was very rude to me there attitude to people is disgusting another lady was watching and she agreed with me they even took my number plate lol was a joke will never eat in there ever again I'd avoid managers need to learn manners they ask you to respect them then they want to respect customers first I was always told respect had to be earned

12 April 2023
Unprompted review
Rated 1 out of 5 stars

Worle Macdonalds

Worle Macdonalds - Very cold food, no salt on chips. No milk shakes, yet again and flat Diet Coke. Gross. Too many meals like this so will not be back.

10 April 2023
Unprompted review
Rated 1 out of 5 stars

Standards have dropped in Macdonalds

Standards have dropped in Macdonalds. They do not entertain complaints, this is to make the public aware. Any incidents in car parks of macdonalds, even when its their fault, you will not be compensated or apologised to. tread carefully or simply avoid for better food elsewhere.

26 December 2022
Unprompted review
Rated 2 out of 5 stars

FREE sit in tables

FREE sit in tables

Sunderland high street west is free haven for foreign people. No need to buy a meal or a drink, completely free

1 March 2023
Unprompted review
Rated 1 out of 5 stars

Ordered a meal via the app and didn't…

Ordered a meal via the app and didn't get it delivered. Got a call off the driver saying someone else had picked my order up and to ring, which I did. I was then told that even though there was no delivery, they won't refund me. Absolute con. Their customer service is none existent. Avoid

25 February 2023
Unprompted review
Rated 1 out of 5 stars

As a family we went drive-thru at…

As a family we went drive-thru at Macdonalds Raunds Northants, (chicken Macrispy meals ordered) The buns were so burnt it made the meal inedible..
I contacted MacDonalds customer service (good quick response from them) but their standard answer (here is a free medium meal, use the QR Code)
I don’t want your free medium macdonalds meal x1.
I informed you and took time out of our busy life’s (nhs staff) to inform you that the quality (or lack of it, fell very short) of the expected standard. Your response to our feedback makes us feel as customers that we are simply after a free meal by complaining. Our nearest Macdonalds is a 7 mile drive from home address so to say we are disappointed and willing to be elbowed off with x1 medium free meal is a insult.

12 January 2023
Unprompted review
Rated 1 out of 5 stars

Rubbish

Hopeless customer care.. didn't know who to serve, service was rude, then after ordering found that most of the stuff was not available. Had a job sorting out getting my money back .

17 November 2022
Unprompted review
Rated 1 out of 5 stars

Eating in is a terrible experience

Eating in is a terrible experience , we usually try to do drive in as in so many branches this hanging out of jobless teenagers seems to be a normal thing now and nobody of management team can tell them off and ask them to leave , absolutely horrible atmosphere, Coventry branches especially, sitting on the tables or putting their feet on the tables, smoking, acting really provoking and patronising , absolutely disgusting that McDonald’s still hasn’t addressed this safety issue for their customers!

8 January 2023
Unprompted review
Rated 5 out of 5 stars

Hi I would like to say a massive thank…

Hi I would like to say a massive thank you to Brandon at your Grainger street restaurant in Newcastle! He helped track down our food & brought it over to us. Someone had also made an awful mess on the baby change unit which he went and cleared up for us. Nothing was too much trouble for him. I hope you see this and he is rewarded for his high level of customer service! He made a stressful situation so much better as eating out with 4 small children on a busy Saturday is never easy! He is definitely a credit to your company! Thank you Brandon

10 December 2022
Unprompted review
Rated 3 out of 5 stars

Went 26.11.22 festival park around…

Went 26.11.22 festival park around 12.00pm. It was packed. There must have been 20 odd workers behind the counter, drive through was backed up spilling out onto the street causing traffic build up. So other cars couldn't drive anywhere (They need to change this to how it was before as it's causing massive issues for other road users) Black Friday weekend must be the reason why. Staff were worked off their feet yet still managed to be nice, polite, friendly. People didn't empty their own tray or move it to the area where it goes. Food, trays etc were left on the tables. It's not always down to staff to clear! The machine was down for ticket call out, hence why everyone was standing around the front end to hear their number shouted verbally. We waited 45 minutes for our food. They need to advertise waiting times, so you can make a choice whether to order or not. Food was the usual. I felt for the staff. I couldn't do that job.

26 November 2022
Unprompted review
Rated 1 out of 5 stars

Food missing, poor management

Ordered from the drive through. Waited for 30m to have it brought to my car, the food was cold, missing 2 drinks and an apple pie. My husband went in to be told no pie or milkshakes. Offered refund, which they didn’t know how to do including the manager, so have paid for things I never received and for food that was cold and inedible. This was at holes bay in Poole, Dorset

25 November 2022
Unprompted review
Rated 1 out of 5 stars

MacDonalds Broadstairs Kent

MacDonalds Broadstairs can't get a delivery correct, so go up there & they still can't get an order right??? So many staff but still incompetent....!!!! Still items missing from my order, managers in the service area standing there doing nothing, staff still get it all wrong??? Last time I had a delivery had four items missing... Will be giving MacDonalds a break for sometime I think pay a lot of money for poor service & incorrect orders🤬

18 November 2022
Unprompted review
Rated 1 out of 5 stars

I ordered though Uber eats and for the…

I ordered though Uber eats to the McDs Whitfield and for the third time I have ordered 4 sugars donuts and I get thee millionaire donuts and a chocolate brownie if I wanted them I would have ordered them and I even put a note in the delivery to see asking to make shore that these was 4 sugared donuts as I have an allergy to chocolate but it made no difference I have now deleted my Uber eats account and will no be using them again

15 November 2022
Unprompted review
Rated 1 out of 5 stars

Disappointed.

Disappointed.

Little onset and two mistakes,
Sunday 7:pm, I am tired, stopped in MC and ordered my crispy with bacon and they forgot to add the bacon, and my wrap came without salad.
Most impressed was the way staff didn’t care about it.

13 November 2022
Unprompted review
Rated 1 out of 5 stars

Macdonalds and Starbucks near Stansted…

Macdonalds and Starbucks near Stansted airport
Enter at your peril, beware you could end up with a fine. Shall not ever go back especially as we was charged £100 fine for parking, which we was scare mongered into paying early to get 40% off.
if you have to use Mac D or the Starbucks, only use their individual car parking space, (not many spaces) take a recording of registering your car with the staff. take note of the time and keep for 8 weeks at least, as it can take this amount of time to receive the fine ( we was 4 weeks) not even sure if it was legal as thought it had to be issued within 14 days, although not sure of this fact. Best thing is to avoid totally until they sort out customer parking and make it much clearer and visible to all customers that if you park in McDonalds you cant go to Starbucks even if you have purchased something from both as we did. Maybe a warning on the door or register your car when ordering food. Learn by our mistake or avoid all together if you can.
To add to the misery we didn't even enjoy breakfast at all the Mac D egg and bacon muffins, was cold and tasteless, and the new flat bread was rubbery.
Coffee mediocre

7 October 2022
Unprompted review

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