I accepted a good price for my Mac but the courier lost it! Customer service from MacBuyback has been great. James has kept me informed on a claim he made against the courier and has now paid me sli... See more
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I used this company and its sister company (selling an iMac, buying a Mac mini). Both sides of the transaction were absolutely great. Mini arrived in vgc, as described, and has been running as a med... See more
Worked exactly as it should do. Money in my account in 5 working days. It's difficult to know that when giving a description of a used item that the receiver agrees that it is, just be honest and it... See more
I came across Cheshire Macs after trying to find a home for a high end mac, it now has a home :) Absolutely top class service from start to finish and I'd recommend Cheshire Macs, Friendly and knowled... See more
Company details
Written by the company
The incredibly straight forward and speedy way to sell your Apple products.
Contact info
94 Chapel Lane, SK9 5JH, Wilmslow, United Kingdom
- 01625251053
- info@macbuyback.co.uk
- macbuyback.co.uk
4.9
Excellent
758 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Returned my Mac damaged.
I sent my Mac to them in it's original box in a large sturdy outer box (in compliance with their terms for at least 3 inches of space). When they returned it, they sent it in a small flimsy box with little packaging and now my pristine original box is bashed and damaged.
29 July 2022
Unprompted review
Awesome quick service and trustworthy
This is my second time using MacBuyBack and both times they have been awesome. Process is super simple and payments received quickly.
27 July 2022
Unprompted review
Excellent service, highly recommended.
Sold a 2015 iMac and found the whole process from getting a quote, arranging delivery, through to receiving payment to be clear, concise and quick. Would definitely use again.
27 July 2022
Unprompted review
New to the company but would gladly use again
Wasn't aware of the company prior to needing to sell my MacBook but came across them on Google and saw good reviews and thought to give it a try.
Very helpful and communicative team, they were prompt in contacting me regarding pickup; contacted the moment they received the parcel and contacted me when they were checking the product and then sent the money promptly, no change from the quote! :)
Very happy with the company and would gladly use again.
25 July 2022
Unprompted review
What was offered was what I got 👌🏻
Always wary when it comes to who is offering the best / most consistence price when it comes to selling our beloved devices.
My experience with MacBuyBack was excellent, the process was seamless, communication was great and I got exactly what they offered before seeing my device.
In comparison to other offers they were right @ the top end and stuck to what they offered - you don't get better than that, will definitely use again A++
25 July 2022
Unprompted review
Excellent service
The whole process from requesting a quote to collection by DPD and getting paid was very easy and I feel service was excellent.
22 July 2022
Unprompted review
Swift easy transaction
Swift easy transaction, Bought my old Mac at their stated price and paid when they said they would, All hassle free within a week, 5 Stars all round.
22 July 2022
Unprompted review
Very quick and easy no messing around
21 July 2022
Unprompted review
Highly recommend if recycling decent tech
Quick, easy, safe, no hassle. Good communication through the process and paid in full. Highly recommend if recycling decent tech.
21 July 2022
Unprompted review
Best buy-back offer I found
Best buy-back offer I found. I'd not heard of 'macbuyback' before, but was very impressed with the offer and communication. Item was collected promptly on a day of my choosing, and payment was made on the 7th working day after collection. Will definitely use them again on my next upgrade.
21 July 2022
Unprompted review
Amazing service
Sent a few images to the people at MacBuyBack to verify the condition of Macbook Pro. They came back to with a quick response and I sent off my laptop. As stated 5 days for inspection and the following day to be paid once the inspection was complete and they were satisfied with the grading. Would highly recommend to anyone wanting to trade in with them.
19 July 2022
Unprompted review
QUOTED THE BEST PRICE AND DID EXACTLY…
QUOTED THE BEST PRICE AND DID EXACTLY WHAT THEY SAID. COLLECTED AT THEIR COST AND PAID AFTER 5 DAYS ON THE BUTTON NO DEDUCTION. WOULD ABSOLUTELY USE THEM WITH NO RESERVATIONS IF YOU WANT TO SELL YOUR MAC PRODUCT.
19 July 2022
Unprompted review
Traded in my MacBook Pro from 2019
Traded in my MacBook Pro from 2019. Best price I could find. Very easy to use service and although it took 5 working days to inspect my device, they kept me up to speed the whole way.
18 July 2022
Unprompted review
Wow.
Wow.. Just simple and good cash than apple provided..
Will do business with you again
Thank you
16 July 2022
Unprompted review
Positive Experience, Happy Customer!
Sold my MacBook Pro 2020 using MacBuyBack. The process was easy, and I received plenty of communication from them throughout the whole process. The full quote was paid once my Mac was checked over, which took just a few days. Very happy overall. Would recommend!
15 July 2022
Unprompted review
Very easy from start to finish
Very easy from start to finish.
Be honest with your appraisal of you mac and it’s specs and you will get the money they quote.
Emails every step of the way to give you peace of mind that they have received it. Then after a few days of testing your mac and all being well the money goes straight into your bank.
Very simple
Highly recommend:o)
13 July 2022
Unprompted review
Excellent process
Excellent process - collection arranged swiftly, arrival of parcel confirmed and after a few days for the technical check, I was paid the full quoted price straight into my PayPal account. Very efficient and so much easier than faffing around with an eBay auction!
13 July 2022
Unprompted review
Honestly amazed
Honestly amazed. They’ve offered the highest amount on the market and no fuss at all. Got my money after a week, everything went smooth just like what it’s website says.
13 July 2022
Unprompted review
Would use again
My sale was processed quickly and I was paid in full so very happy with the service
11 July 2022
Unprompted review
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