MacBuyBack Reviews 

758
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I accepted a good price for my Mac but the courier lost it! Customer service from MacBuyback has been great. James has kept me informed on a claim he made against the courier and has now paid me sli... See more

Rated 5 out of 5 stars

I used this company and its sister company (selling an iMac, buying a Mac mini). Both sides of the transaction were absolutely great. Mini arrived in vgc, as described, and has been running as a med... See more

Rated 5 out of 5 stars

Worked exactly as it should do. Money in my account in 5 working days. It's difficult to know that when giving a description of a used item that the receiver agrees that it is, just be honest and it... See more

Rated 5 out of 5 stars

I came across Cheshire Macs after trying to find a home for a high end mac, it now has a home :) Absolutely top class service from start to finish and I'd recommend Cheshire Macs, Friendly and knowled... See more

Company details

  1. Computer Service

Written by the company

The incredibly straight forward and speedy way to sell your Apple products.


Contact info

4.9

Excellent

TrustScore 5 out of 5

758 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(758)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very pleased dealing with Macbuyback

Very pleased dealing with Macbuyback. Paid me exactly what they said, no messing. Polite and friendly to deal with. Definitely rate them above another very well known buy back company.

22 March 2023
Unprompted review
Rated 5 out of 5 stars

Macbuyback

Communication all the way through. Clear instructions and very prompt payment. Excellent.

7 March 2023
Unprompted review
Rated 5 out of 5 stars

Great service, great price

Like many I'm sure, I was a little trepidatious about sending away my Mac to essentially a stranger on the internet, especially since the price offered was so good compared to others. However, reading other Trustpilot reviews gave me the confidence to proceed and I'm so glad I did.

Great communications and updates from Dave and the team along the process; hassle-free collection and delivery; and the price submitted was what was paid, very promptly too (Monday collection, Tuesday delivery and payment first thing the following Thursday).

I would highly recommend them and would definitely use again in the future.

16 February 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Best price offered, flexibility on collection and payment within agreed timelines. Will definitely use again. No hidden costs at all, was paid price shown on website without having to pay courier charges etc

16 February 2023
Unprompted review
Rated 5 out of 5 stars

Excellent and honest place to sell your Mac.

Finally, a trustworthy place to sell your mac. Excellent experience. Received a very fair offer for a Macbook Pro. Sent it in expecting the usual we discovered this and that (that didn't exist when sent in) so our offer is greatly reduced but it did not happen. The payment was swift. Will definitely be using again. Thank you.

17 January 2023
Unprompted review
Rated 5 out of 5 stars

It’s always a bit nerve-wracking…

It’s always a bit nerve-wracking sending one’s beloved computer to a third party but on this occasion everything worked fine. I can’t recommend Mac Buy Back enough. The MBP was collected on the Friday. On the Monday morning, I received an email confirming receipt of the laptop. I then did not hear anything further for 6 working days when I received another email confirming the completion of the sale. I then checked my bank and found the correct deposit had been made. The prices they quote are excellent and they paid what was originally offered.

1 February 2023
Unprompted review
Rated 5 out of 5 stars

Fast and efficient

The transaction was processed efficiently and speedily. A very competitive trade-in price was offered, my description of the condition of the MacBook Pro was accepted without quibble and the quoted sum was available to me promptly. I would not hesitate to deal with them again.

19 January 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Good comms, efficient procedure and they honoured the quote exactly. I had previously had a not so good experience with different company so this reliability from MacBuyBack was very pleasing.

18 January 2023
Unprompted review
Rated 5 out of 5 stars

Everything as described on their website

I was offered a really good price compared to all the other places I checked. It's always scary to send your expensive MacBook in a post, but everything went very smoothly. I posted it myself and the next day I received a confirmation e-mail that they received my laptop. One week later they let me know that because my battery needs changing they can offer me a price which is 95£ lower than before. I accepted the offer, as it was still a pretty good deal and I received the money in my bank account on the same day. Overall, I had a really good experience.

18 December 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic Mac Buy Back Experience

Had an excellent experience with these guys. Not only did they provide the best buy back price but I actually received the price quoted once my laptop was received by them. Payment was made speedily straight to my bank account AND they gave me a £50 off voucher to make a purchase on their site.

Would happily recommend and will definitely use this company again.

12 December 2022
Unprompted review
Rated 5 out of 5 stars

Six star service!

Six star service! I would give this company more than 5 stars - the whole process of sending them my iMac to buy worked exactly as they said it would, I am extremely impressed and would recommend them without hesitation.

25 November 2022
Unprompted review
Rated 5 out of 5 stars

Paid quickly

MacBuyBack gave me the best price for my laptop and deposited the money in my Paypal on exactly the day they said they would. Fast shipping with DPD. Highly recommended!

18 November 2022
Unprompted review

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