MacBuyBack Reviews 

758
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I accepted a good price for my Mac but the courier lost it! Customer service from MacBuyback has been great. James has kept me informed on a claim he made against the courier and has now paid me sli... See more

Rated 5 out of 5 stars

I used this company and its sister company (selling an iMac, buying a Mac mini). Both sides of the transaction were absolutely great. Mini arrived in vgc, as described, and has been running as a med... See more

Rated 5 out of 5 stars

Worked exactly as it should do. Money in my account in 5 working days. It's difficult to know that when giving a description of a used item that the receiver agrees that it is, just be honest and it... See more

Rated 5 out of 5 stars

I came across Cheshire Macs after trying to find a home for a high end mac, it now has a home :) Absolutely top class service from start to finish and I'd recommend Cheshire Macs, Friendly and knowled... See more

Company details

  1. Computer Service

Written by the company

The incredibly straight forward and speedy way to sell your Apple products.


Contact info

4.9

Excellent

TrustScore 5 out of 5

758 reviews

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No recent history of asking for reviews

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4.9

All reviews

(758)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Very happy with my experience.

Very happy with my dealing with MacBuyBack - especially compared to other companies who are similar. Their quote was reasonable, there final settlement amount was almost exactly what they offered. Money was transferred super quick. Would definitely use them again.

4 April 2024
Unprompted review
Rated 5 out of 5 stars

These guys are awesome

These guys are awesome.

Super smooth process - and kept updated throughout.

I was a little worried about how to send it, but they passed on the details of suppliers who make replacement boxes, so that was also sorted.

TBH he offered excellent value for the items that I was selling - I’d not hesitate to use them again - for purchases or sales!

14 February 2024
Unprompted review
Rated 4 out of 5 stars

Good Service but be wary of box deduction

Easy process and laptop was assessed correctly but deduction of £25 for the box was a little tough. I had not noted the comment about the box being required and even so would not have thought that much would be deducted. But other than that money was sent no problem and good communication

7 February 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Quick and easy and gave the best price for my MacBook Pro. Will definitely use them in the future

18 January 2024
Unprompted review
Rated 5 out of 5 stars

Very impressed. Great Service!!

After researching numerous companies and getting very little or no offers from companies willing to accept my old iMac (2015) I came across MacBuyBack and filled in the required information. I received a quote and an email to choose a suitable day for collection and advice on how to prepare and pack my computer for safe and secure delivery. They took care of all the arrangements and once received they kept me informed every step of the way. I wouldn't hesitate to recommend them to anyone looking to sell their old Apple Macs, the exact amount they quoted me was in my account 6 days after receiving and checking my iMac. My expectations have been exceeded and they have truly delivered a 5 star experience. Thank you

22 December 2023
Unprompted review
Rated 5 out of 5 stars

Great company

Lots of communication, always true to their word, computer collected on time/processed on time and money paid as promised.

4 December 2023
Unprompted review
Rated 5 out of 5 stars

Recommend

Very happy with the service given by this company. I dropped off my Mac and received full payment a week later.

24 November 2023
Unprompted review
Rated 5 out of 5 stars

Sold my 24 inch iMac

Used MacBuyBack to sell my 24 inch iMac, they quoted the best price and after their inspection honoured that price, very pleased, great communication and everything done in a few days.

15 November 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, really helpful when I asked about how to categorise the condition of my old MacBook, which they then paid the agreed price for very promptly. Glad I found them, as other companies offered either nothing at all or just £10 when in the end I received £90 and had the reassurance that I’d done everything I could to ensure re-use and therefore less environmental impact. Would definitely use again.

18 October 2023
Unprompted review
Rated 5 out of 5 stars

I recommend this company to sell your laptop

I recommend this company to sell your Apple laptop. They are very serious and responsible, they deliver what they agreed without haggling, everything is clear and without tricks. When something is not within the agreed price, they give you a more than fair price and show you photos and a report of the reason for the price change. All my Apple laptops and my family's laptops, and there are quite a few, have been sold to them. Highly recommended.

16 October 2023
Unprompted review
Rated 5 out of 5 stars

100% Recommended

I could not fault their customer experience, highly recommended company and they offer you an absolute fair price on your product you’re selling. Very good communication and everything has been smooth.

6 October 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

The process from end to end was seamless and the quote I received was very fair for my 5 year old Imac. Apple offered me £165 credit and musicmagpie only £50, so I'm more than happy with payment I recieved.
Thanks MacBuyBack

27 September 2023
Unprompted review
Rated 5 out of 5 stars

I had a great experience using…

I had a great experience using MacBuyBack to sell my MacBook Pro. Great communication and very helpful. Payment amount was as quoted within the time frame stated. Will using again to sell my iMac.

21 September 2023
Unprompted review

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