MacBuyBack Reviews 

758
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I accepted a good price for my Mac but the courier lost it! Customer service from MacBuyback has been great. James has kept me informed on a claim he made against the courier and has now paid me sli... See more

Rated 5 out of 5 stars

I used this company and its sister company (selling an iMac, buying a Mac mini). Both sides of the transaction were absolutely great. Mini arrived in vgc, as described, and has been running as a med... See more

Rated 5 out of 5 stars

Worked exactly as it should do. Money in my account in 5 working days. It's difficult to know that when giving a description of a used item that the receiver agrees that it is, just be honest and it... See more

Rated 5 out of 5 stars

I came across Cheshire Macs after trying to find a home for a high end mac, it now has a home :) Absolutely top class service from start to finish and I'd recommend Cheshire Macs, Friendly and knowled... See more

Company details

  1. Computer Service

Written by the company

The incredibly straight forward and speedy way to sell your Apple products.


Contact info

4.9

Excellent

TrustScore 5 out of 5

758 reviews

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No recent history of asking for reviews

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4.9

All reviews

(758)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really easy company to deal with

Really easy company to deal with. They advised me when they received my device, and set my expectations on when they would be able to confirm the condition and price. Money arrived in account at the same time as I received their email confirming the price and payment ! It was a pleasure to deal with them.

16 May 2022
Unprompted review
Rated 5 out of 5 stars

MacBook Air

MacBook Air

MacBuyBack offered me a great price for my MacBook Air and it saved me having to pay an online selling company their expensive selling fee. MacBuyBack also arranged pick up from my house at no extra cost. My MacBook was also as I described in perfect condition, so they paid me what they had offered. Would highly recommend using them.

16 May 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant service! 10/10

Brilliant service! I completed the online form to sell my iMac and got to choose a collection day that suited me. When I received the email to say they had transferred the money, I was pleased to find that I was paid the exact amount I was quoted on the website! Thanks Mac Buy Back!

6 May 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic from start to finish.

Fantastic from start to finish.
Mac was picked up the day after the quote was received & payment in my account on 5th working day.
Very fair price given too - was quoted £75 less by other sites.

29 April 2022
Unprompted review
Rated 5 out of 5 stars

I am truly impressed with this company

I am truly impressed with this company. 11 days ago I came up with the idea of selling my 2-year-old Macbook Air. I looked at different websites and this one was offering me the most money for my stuff - £420. I applied and they responded the next day with the info regarding the postage, send me the DPD pre-paid label, and explained everything easily. I sent my Mac on Tuesday so 3 days later and today, a week later I received my money.

I AM SO IMPRESSED. I emailed the company a couple of times and they always responded quickly - they didn't even mind that my laptop was quite dirty and small scratches didn't matter! I carry my laptop without a sleeve in my bag with all the stuff (keys etc) and I STILL received almost 50% of the value of my Mac.

AMAZING
Will use your services again for sure when I want a brand new shiny thing <3

Just to make sure you believe my review, it was order #5149, I spoke to Dave and Louise. Great job, yall!

27 April 2022
Unprompted review
Rated 5 out of 5 stars

Great company, fast payment.

After searching online for somewhere to sell my Mac, I found MacBuyBack. They offered good value, and importantly for me personally they were local and I could go and drop my Mac off without having to worry about posting it. Staff were really friendly, dropped it off on the Friday got paid on the following Wednesday, no hassle and excellent communications, in fact this is how good customer service should operate. If you’re wondering if it’s safe or will you get paid, then yes and yes 👍

27 April 2022
Unprompted review
Rated 5 out of 5 stars

Quick and Speedy!

Sold my Macbook Air Pro for a decent amount. From filling in the form to sending off was easy. Macbuyback emailed me when they received it and advised it would be inspected within 5 working days. Within 5 working days received confirmation they were happy with the condition and were happy to endorse the cost quoted to buy. The money was in my bank instantly. Really easy process and quick! Would definitely recommend!

25 April 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service!

Had an excellent service from MacBuyBack. They were very efficient from start to finish. Very quick turnaround from receiving my laptop to payment so was very pleased, especially as there was a bank holiday in the middle of it. Absolutely no hassles, they organised DPD to bring the delivery label as I had no printer and were very good at keeping me updated. Have already recommended to friends and will definitely use again in future.

22 April 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend!!!

Very easy service. Got paid within a week, including bank holiday weekend which is amazing. Will definitely use again and highly recommend.

20 April 2022
Unprompted review
Rated 5 out of 5 stars

Great service

I was selling my iMac and this company offered reasonable price and promptly helped me to send it to them without any cost for me. Then the payment came straight away. Conclusion: they do many things correctly.

20 April 2022
Unprompted review
Rated 5 out of 5 stars

Straightforward Easy Sale

The whole process was straightforward. Great to have the choice of payment via PayPal or bank transfer.
Easy to use website, clear information to help with grading the product. Good communication throughout from arranging collection, letting me know the item was received and that the inspection was completed and payment would follow.
Payment made in timescale advertised.

19 April 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service. I have been so impressed and the money is in my bank as per the quote within a few days. Pick up pf the computer was really smooth and the office team were really helpful too. I would definitely recommend.

14 April 2022
Unprompted review
Rated 5 out of 5 stars

Really easy

Really easy! After applying for a quote, I was asked if I wanted it collected or dropped off, and then they sent me a label. Once it was received, they let me know it would be looked at and then 5 business days after (which is the timeframe they said it'd be), the money appeared in my PayPal. Quick easy and seamless, and their support was responsive when I emailed them too. They also had the best buyback quote I could find so that's a bonus!

13 April 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Fantastic, sold a used Mac mini and got paid within a couple of days of posting. Good communications throughout the process which kept me updated.

7 April 2022
Unprompted review

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