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Macbookrep Reviews 

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TrustScore 3.5 out of 5

3.7

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3.7

Average

TrustScore 3.5 out of 5

1 review

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3.7

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Rated 5 out of 5 stars

Fast, communicative, professional, excellent service

Since I'm an American in Germany, I'm going to write this in English. My story started with a nightmare--coffee spilled over my almost new Macbook! At the Mac store, they told me it would cost 700€--half the cost of the computer--to fix. Michael from Macbookrep did it for just 285€ and sent my device back good as new. But before I sent the computer for repairs, he actually chatted with me over WhatsApp--via chat and actually on the phone--to relieve my concerns about sending my expensive device to a stranger. He paid for shipment both ways and instructed me how to safely pack my computer for shipping. And during the repair--over the holidays!--he gave me frequent updates. Finally, the repair was done very fast--just a few days, and during holidays.

I'm definitely more careful now, and I hope I don't spill anything on my computer again. But if I do, I know where to send it. I'm very happy with this service!

22 February 2022
Unprompted review

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