I had a great experience here. The team was helpful, honest and polite start from the staff answered my call to get me through to Miss Karen Mendoza who dealt and worked the whole process of my fligh... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ma'am Cindy was very helpful and everything was well organized and professionally handled. friendly, responsive, and always willing to help whenever I had questions. I will gladly recommend Mabuhay Tr... See more
Company replied
My family and I just had the worst return flight ever. We didn't deserve the nightmare caused by both the flight changes made by Cathay pacific airline to our original flight and be rerouted to th... See more
Company replied
The whole experience was amazing!Verna Santos is very helpful & her patience was very enormous & she did well in understanding my being not keen with digital knowledge.Many thanks Verna!!!Once again,... See more
Company replied
Company details
About Mabuhay Travel
Written by the company
Long Live Philippines
Established in 1986, Mabuhay Travel is a trusted name in travel and the only award-winning Filipino travel agency based in the UK. As part of the renowned Moresand Group, we are proudly IATA and ATOL certified, offering secure and expert travel services from flights and hotels to holiday packages. With access to over 150 leading airlines, we provide unbeatable fares from the UK to the Philippines. Known for our outstanding value on long-haul flights, our dedicated team of English & Tagalog-speaking specialists work closely with top carriers to deliver exclusive deals tailored for the UK's Filipino community.
Book Cheap Flights Begin Your Journey Latest Offers Cheap Flights to Manila Cheap Flights to Cebu Cheap Flights to Clark Philippines Attractions Visit Our BlogAward-Winning Service, Trusted by the UK's Filipino Community
Start Planning Your Journey to the Philippines Today
🥇 Gold - Best Travel Company to Southeast Asia (2025)
🥈 Silver – Best Travel Company to Southeast Asia (2024)
🥇 Gold - Best Travel Company to Southeast Asia (2023)
Mabuhay Travel has achieved a significant milestone by winning the prestigious title of Best Travel Company to Southeast Asia at the 2023, 2024, and 2025 British Travel Awards. This recognition solidifies our position as the UK’s only award-winning Filipino travel agency & demonstrates our excellence in delivering travel services to the Philippines. With this accolade, we continue to stand out in the competitive travel industry, offering exceptional flight and holiday deals tailored specifically to the Filipino community in the UK. We would also like to acknowledge that none of this would be possible without the continued trust, loyalty, and support of our valued customers.
Contact info
12 Stephen Mews, W1T 1AH, London, United Kingdom
- 0207 612 0566
- info@mabuhaytravel.uk
- mabuhaytravel.co.uk
Nominated for 2 British Travel Awards
5.0
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reason coming back to Mabuhay
Reason coming back to Mabuhay
The travel staff Remy was professional, knowledgeable, and efficient throughout the booking process. She explained the available flight options clearly, answered my questions promptly, and helped me choose the itinerary that best suited my schedule and budget. The booking was completed smoothly, and all ticket details were shared accurately. Overall, the service was reliable and made the travel planning process easy and stress-free.
Highly recommended to friends and family.
27 July 2026
Reply from Mabuhay Travel
Mabuhay!
Hello Ellice, Thank you for your wonderful feedback and for choosing to return to Mabuhay Travel. We’re delighted to hear that Remy provided professional, knowledgeable, and efficient support throughout your booking. Explaining the available flight options clearly, answering questions promptly, and considering both your schedule and budget helps customers choose an itinerary that suits their needs with confidence.
We’re pleased that your booking was completed smoothly and that the ticket details were shared accurately. Reliable service and clear communication help make travel planning easier and more stress-free. Thank you for recommending Remy and Mabuhay Travel to your friends and family. Your continued trust means a great deal to us.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. Thank you for choosing Mabuhay Travel. We look forward to assisting you again on your future journeys.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Just booked our tickets
You are asking for this review when we have just booked are tickets. I would like to say the booking experience so far has been excellent.
Susan has spent hours helping us to find the best tickets. She has called us many times to update our preferences.
26 July 2026
Reply from Mabuhay Travel
Mabuhay!
Hello David, Thank you for choosing and trusting Mabuhay Travel for your travel needs. Thank you for sharing your booking experience. We’re delighted to hear that your experience has been excellent and that Susan spent time helping you find the most suitable flight options. Regular communication and careful attention to your preferences help ensure customers can consider the right choices before confirming their travel plans. We truly appreciate your recognition of Susan’s time, effort, and continued updates throughout the booking process.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We look forward to assisting you again on your next travel adventure and to being a part of your journeys ahead. Wishing you a great day ahead!
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
I have been with you for a long…
I have been with you for a long time.Your staff are very friendly and helpful especially Remy Smith
24 July 2026
Reply from Mabuhay Travel
Mabuhay!
Hello Lormelita, Thank you for choosing and trusting us for your travel needs for such a long time. We're delighted to hear that you consistently find our staff friendly and helpful, especially Remy. Providing a supportive and welcoming experience is very important to us, and it's wonderful to know we are achieving that.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We look forward to assisting you again on your next travel adventure.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Every time I'm in a dilemma about my…
Every time I'm in a dilemma about my travels, Melissa Cale always find time to help me resolve my issues. She is a star. It's always a worry free travel with Mabuhay Travel.
24 July 2026
Reply from Mabuhay Travel
Mabuhay!
Hello Bea, Thank you for your wonderful feedback and continued trust in us. We’re delighted to hear that Melissa Cale is always there to help whenever you face concerns or uncertainty with your travel plans. Taking the time to understand the situation and find suitable solutions helps resolve issues more smoothly and gives customers greater peace of mind. We’re especially pleased to know that Melissa’s support has helped make your journeys worry-free. Your kind words mean a great deal to us, and we will be sure to share your appreciation with her.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We look forward to assisting you again on your next travel adventure and to being a part of your journeys ahead.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Great experience with Mabuhay Travel…
Great experience with Mabuhay Travel Agent ( Verna Santos )
She’s kind professional and very helpful. She handle our booking and tickets to go back home. And was so polite to talk to!
Highly recommend
Thank you so much
24 July 2026
Reply from Mabuhay Travel
Mabuhay!
Hello Myra, Thank you for choosing and trusting Mabuhay Travel for your travel needs. Thank you for your wonderful feedback and recommendation. We’re delighted to hear that Verna Santos provided kind, professional, and helpful assistance while handling your booking and tickets for your trip home. Providing friendly guidance and carefully managing every step of the booking process helps ensure customers can travel with confidence and enjoy a smooth, stress-free experience. Your kind words mean a great deal to us, and we will be sure to share your appreciation with Verna.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We look forward to assisting you again on your next travel adventure.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Mabuhay travel is the best Travel Agency in UK.
Exellent! Ate Melissa was kind and helpful if you ask some question. Im happy to recommend Mabuhay Travel is one of the best ticketing Agent in UK😘
24 July 2026
Reply from Mabuhay Travel
Mabuhay!
Hello Joyce, Thank you for choosing and trusting Mabuhay Travel for your travel needs. Thank you for your wonderful feedback and recommendation. We’re delighted to hear that Melissa provided kind and helpful assistance by answering your questions and supporting you throughout your booking. Taking the time to provide clear information and reliable guidance helps customers make confident travel decisions and enjoy a smoother booking experience. Your recommendation and your recognition of Mabuhay Travel as one of the best travel agencies in the UK truly mean a great deal to us. We will be sure to share your kind words with Melissa.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. Thank you for choosing Mabuhay Travel. We look forward to assisting you again on your future journeys.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Their dealings and communication with…
Their dealings and communication with customers are okay, the staff I spoke to on WhatsApp and were friendly.
23 July 2026
Reply from Mabuhay Travel
Mabuhay!
Hello Deb, Thank you for choosing and trusting Mabuhay Travel for your travel needs. We appreciate your feedback regarding our communication and the friendliness of our team members on WhatsApp. We are glad to hear that you found our interactions satisfactory.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We look forward to assisting you again on your next travel adventure.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
I’m satisfied with the service
I’m satisfied with the service
Thank to Karen Mendosa for helping me she took time to explain to me to understand about the time of flight and the luggage. Thank you
23 July 2026
Reply from Mabuhay Travel
Mabuhay!
Hello, Thank you for choosing and trusting Mabuhay Travel for your travel needs. We are so pleased to hear that you were satisfied with the service you received. It is wonderful to know that our team member took the time to thoroughly explain the flight details and luggage information, ensuring you felt fully informed. We truly appreciate your kind words and positive feedback.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We look forward to assisting you again on your next travel adventure.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Customer service
My agent was Verna.
She was extremely helpful and accommodating the support I received was perfect.
21 July 2026
Reply from Mabuhay Travel
Mabuhay!
Hello Archie, Thank you for choosing and trusting Mabuhay Travel for your travel needs. We are so pleased to hear that Verna provided you with such helpful and accommodating support. Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We look forward to assisting you again on your next travel adventure.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Very good service
Very good service. Verna is very knowledgeable person assisting their customers. Very competitive price and benefits given to their customers.
23 July 2026
Reply from Mabuhay Travel
Mabuhay!
Hello Joseph, Thank you for choosing and trusting Mabuhay Travel for your travel needs. Thank you for your wonderful feedback. We’re delighted to hear that our service was very good and that Verna provided knowledgeable assistance. We sincerely appreciate you highlighting our competitive pricing and the benefits we offer. Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We look forward to assisting you again on your next travel adventure.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Reply from Mabuhay Travel
Mabuhay!
Hello Maria, Thank you for choosing and trusting Mabuhay Travel for your travel needs. Thank you for your positive feedback. Thank you for taking the time to share your positive experience. We're so glad to hear that Melissa was kind and helpful while working with you! Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We look forward to assisting you again on your next travel adventure.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Mabuhay travel - best travel agency
Mabuhay travel , best place to book your your holiday, the travel agent is so helpful in finding the best deal for the client. Just let them know what are your requirements and they will be able to find something for you.
They are so professional with their dealings and most of all travel agency you can trust.
22 July 2026
Reply from Mabuhay Travel
Mabuhay!
Hello Adele, Thank you for choosing and trusting Mabuhay Travel for your travel needs. Thank you for your wonderful feedback and recommendation. We’re delighted to hear that you consider Mabuhay Travel the best place to book your holidays. Taking the time to understand each customer's travel requirements and carefully searching for the most suitable options helps us provide great value while ensuring every journey is tailored to their needs.
We’re especially grateful for your recognition of our professionalism and trustworthiness. Building our customers’ confidence through reliable service and personalised support has always been at the heart of what we do.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. Thank you for your trust and support. We look forward to helping you plan many more memorable holidays in the future.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Top banana! Never fail to amaze me.
Again, I had an amazing experience with Mabuhay Travel. I have been using their services for years. Their booking process is simple, clear and fast from enquiry to point of sale. Kudos to Karen M. for she is helpful, dedicated and very professional. Her customer-service skills is top notched. She has attention to detail,
knowledgeable and friendly. Highly recommended.
21 July 2026
Reply from Mabuhay Travel
Mabuhay!
Hello Rom, Thank you for your fantastic feedback and for your continued trust in Mabuhay Travel over the years. We’re delighted to hear that we continue to exceed your expectations and that you’ve consistently enjoyed a simple, clear, and efficient booking experience from enquiry through to confirmation. Providing a smooth and reliable booking process helps our customers plan their travels with confidence and peace of mind.
We’re especially pleased to hear your recognition of Karen M.’s dedication, professionalism, attention to detail, and customer service. Taking the time to understand each customer’s needs and provide knowledgeable guidance helps ensure every journey starts on the right note.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. Your recommendation and continued loyalty mean a great deal to us. We look forward to assisting you with many more memorable journeys in the future.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
The agent was kind and helpful
The agent was kind and helpful, she works professionally all my queries were dealt with.
21 July 2026
Reply from Mabuhay Travel
Mabuhay!
Hello Fe, Thank you for choosing and trusting Mabuhay Travel for your travel needs. We truly appreciate your kind words. We are delighted to hear that our agent was kind, helpful, and professionally handled all your questions. Providing excellent service and ensuring all queries are addressed thoroughly is our priority.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We look forward to assisting you again on your next travel adventure.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Thank you so much, Imelda!
Thank you so much, Imelda, for helping us book our flights home to the Philippines! You made the whole process smooth and stress-free from start to finish. You were always responsive, patient, and happy to answer all our questions, and you found us an itinerary that suited us perfectly.
Your kindness, professionalism, and attention to detail gave us complete confidence throughout the booking process. It’s clear that you genuinely care about your clients and go the extra mile to help.
We truly appreciate everything you’ve done for us and will definitely be recommending you to our family and friends. Thank you again, and we look forward to booking with you in the future!
19 July 2026
Reply from Mabuhay Travel
Mabuhay!
Hello Marie Danielle, Thank you for choosing and trusting Mabuhay Travel. Thank you for your wonderful and heartfelt feedback. We’re delighted to hear that Imelda made your booking experience smooth and stress-free from beginning to end. Responding promptly, answering every question with patience, and carefully finding an itinerary that suits each customer's needs helps ensure every journey is planned with confidence and peace of mind.
We’re especially grateful for your recognition of Imelda’s kindness, professionalism, and attention to detail. Going the extra mile to provide personalised support is what helps us build lasting relationships with our customers.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Thank you for your recommendation and for placing your trust in us. We truly appreciate your support and look forward to assisting you and your family with your future travels.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Verna
Verna, she''s great to work with. Very helpful and accomodatimg. I just saw mabuhay travel thru facebook, now i would recommend it to my friends who wants to travel. Again thank you
20 July 2026
Reply from Mabuhay Travel
Mabuhay!
Hello Salve, Thank you for choosing and trusting Mabuhay Travel for your travel needs. Thank you for your wonderful feedback. We are so pleased to hear that Verna provided you with excellent and helpful service, making your experience a positive one. It's fantastic to know that you discovered us through social media and are now happy to recommend us to your friends.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We truly appreciate your support and look forward to assisting you and your friends with future travel plans.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Isabel where so attaintive she is…
Isabel where so attaintive she is always the whom asked for whenever i want to book a ticket...giving her a 5 star
17 July 2026
Reply from Mabuhay Travel
Mabuhay!
Hello Josie, Thank you for choosing and trusting Mabuhay Travel for your travel needs. We're so glad to hear about your positive experience! It means a lot to us that our team provided such attentive service. We truly appreciate your kind words and 5-star rating.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We truly appreciate your support and look forward to assisting you and your friends with future travel plans.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Imelda was very helpful and patient…
Imelda was very helpful and patient with what I need.
19 July 2026
Reply from Mabuhay Travel
Mabuhay!
Hello Juliette, Thank you for choosing and trusting Mabuhay Travel for your travel needs. Thank you for your wonderful review! We are so pleased to hear that our team member was very helpful and patient in assisting you with your needs. Providing excellent support is always our top priority.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We look forward to assisting you again on your next travel adventure.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Reply from Mabuhay Travel
Mabuhay!
Hello Maribel, Thank you for choosing and trusting Mabuhay Travel for your travel needs. We appreciate your kind words! We're so happy to hear Remy was helpful and guided you well.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We look forward to assisting you again on your next travel adventure.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Very satisfied
Very satisfied! Super friendly staff , Karen excellent customer service. 😊
17 July 2026
Reply from Mabuhay Travel
Mabuhay!
Hello, Thank you for choosing and trusting Mabuhay Travel for your travel needs. We're delighted to hear that you were very satisfied with our service and found our staff, especially Karen, to be super friendly and provide excellent customer service. We truly appreciate your positive feedback.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We look forward to assisting you again on your next travel adventure.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.