My family and I just had the worst return flight ever. We didn't deserve the nightmare caused by both the flight changes made by Cathay pacific airline to our original flight and be rerouted to th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First, I enquired if it is true what I see Mabuhay advertised on Facebook and received a pleasant response from them. The staff are very nice and ready to help so I prefer Mabuhay every time I plan to... See more
Company replied
The whole experience was amazing!Verna Santos is very helpful & her patience was very enormous & she did well in understanding my being not keen with digital knowledge.Many thanks Verna!!!Once again,... See more
Company replied
I made an urgent inquiry for possible tickets for me and my wife. Remy Smith was simply awesome, very sympathetic and accommodating. Considering that we need to book the tickets on a short notice, she... See more
Company replied
Company details
About Mabuhay Travel
Written by the company
Long Live Philippines
Established in 1986, Mabuhay Travel is a trusted name in travel and the only award-winning Filipino travel agency based in the UK. As part of the renowned Moresand Group, we are proudly IATA and ATOL certified, offering secure and expert travel services from flights and hotels to holiday packages. With access to over 150 leading airlines, we provide unbeatable fares from the UK to the Philippines. Known for our outstanding value on long-haul flights, our dedicated team of English & Tagalog-speaking specialists work closely with top carriers to deliver exclusive deals tailored for the UK's Filipino community.
Book Cheap Flights Begin Your Journey Latest Offers Cheap Flights to Manila Cheap Flights to Cebu Cheap Flights to Clark Philippines Attractions Visit Our BlogAward-Winning Service, Trusted by the UK's Filipino Community
Start Planning Your Journey to the Philippines Today
🥇 Gold - Best Travel Company to Southeast Asia (2025)
🥈 Silver – Best Travel Company to Southeast Asia (2024)
🥇 Gold - Best Travel Company to Southeast Asia (2023)
Mabuhay Travel has achieved a significant milestone by winning the prestigious title of Best Travel Company to Southeast Asia at the 2023, 2024, and 2025 British Travel Awards. This recognition solidifies our position as the UK’s only award-winning Filipino travel agency & demonstrates our excellence in delivering travel services to the Philippines. With this accolade, we continue to stand out in the competitive travel industry, offering exceptional flight and holiday deals tailored specifically to the Filipino community in the UK. We would also like to acknowledge that none of this would be possible without the continued trust, loyalty, and support of our valued customers.
Contact info
12 Stephen Mews, W1T 1AH, London, United Kingdom
- 0207 612 0566
- info@mabuhaytravel.uk
- mabuhaytravel.co.uk
Nominated for 2 British Travel Awards
5.0
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Awesome, quick and organised booking!
I have trusted Mabuhay Travel over the years. I don't book my PH travel anywhere else as they are so efficient and helpful with booking enquiries and the best part is they will give you the best price when you book with your preferred dates and times. Sarah is my travel guru. She is the best! Thank you so much once again. More power to the team.
13 August 2026
Reply from Mabuhay Travel
Mabuhay!
Hello Mrs. M. B., Thank you for your wonderful feedback and for trusting Mabuhay Travel with your travels to the Philippines over the years. We’re delighted to hear that you continue to find our team efficient and helpful, and that Sarah has become your trusted travel guru! Taking the time to understand your preferred dates and travel times and finding suitable fares helps make the booking process both convenient and worthwhile. Your continued loyalty means a great deal to us, and we’re especially pleased to know that Sarah has consistently provided the level of service you value. We will be sure to share your lovely comments with her.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We look forward to assisting you again on your next travel adventure.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Mam Sarah
Mam Sarah Scoth, so nice and kind. She offer a big help for me to find my air fair.
I’m so thankful today for her life.
12 August 2026
Reply from Mabuhay Travel
Mabuhay!
Hello Losila, Thank you for choosing and trusting Mabuhay Travel for your travel needs. Thank you for your lovely feedback. We’re delighted to hear that Sarah was so kind and helpful in assisting you with your airfare. Taking the time to look for suitable fares and provide assistance based on a customer’s needs helps make arranging a journey much easier. We truly appreciate your gratitude and kind words for Sarah. We will be sure to share your message with her.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We look forward to assisting you again on your next travel adventure.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Sarah
Sarah. I want to say a big thank you for helping me book my ticket. You were patient, kind, and made everything so easy to understand. Your support saved me a lot of time and worry. I’m truly grateful for your help. Have a great evening. 💐🥂
12 August 2026
Reply from Mabuhay Travel
Mabuhay!
Hello Vanessa, Thank you for choosing and trusting Mabuhay Travel for your travel needs. Thank you for your heartfelt feedback. We’re delighted to hear that Sarah was patient and kind and made everything easy for you to understand. Clear guidance and patient assistance can save customers valuable time and help reduce the worry that can sometimes come with arranging travel. We’re so pleased that Sarah’s support made your booking experience easier. We will certainly share your kind words with her.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We look forward to assisting you again on your next travel adventure.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Reply from Mabuhay Travel
Mabuhay!
Hello Ludivina, Thank you for choosing and trusting Mabuhay Travel for your travel needs. Thank you for your pleasant review. We’re delighted to hear that Melissa and Imelda were helpful during your recent interaction with us. Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We look forward to assisting you again on your next travel adventure.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Mabuhay travel is excellent…
My family and I just had the worst return flight ever. We didn't deserve the nightmare caused by both the flight changes made by Cathay pacific airline to our original flight and be rerouted to the worst airport. Putting us through all these really frustrating, draining and helpless experience was something our family does not deserve at all.
We thank God for Anne from Mabuhay travel who did everything she can to help and got us out of the horrible situation at BRU airport. Though the internet and phone signal was very challenging she never failed to get in touch. We were let down big time by BRU staffs but Mabuhay travel staff Anne was our hero. Thank you so much!!!!
We highly recommend Mabuhay travel to everyone looking for flights👍🏼👍🏼👍🏼👍🏼👍🏼
10 August 2026
Reply from Mabuhay Travel
Mabuhay!
Hello Jen, Thank you for choosing and trusting Mabuhay Travel for your travel needs. Thank you for your heartfelt feedback and for your wonderful 5-star recommendation. We’re very pleased to hear that Anne was able to assist your family when you needed support with your return journey. Staying in contact and continuing to look for solutions, even when communication was challenging, helped ensure you had someone you could rely on while dealing with an unexpected travel situation. We’re especially grateful for your recognition of Anne’s dedication and persistence in helping your family. Having a trusted travel agent who remains available and works through the available options can provide much-needed reassurance when travel plans become difficult. We will be sure to share your kind words with Anne. Thank you for recommending us to others.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We look forward to assisting you again on your next travel adventure.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Kind staff to deal their…
Kind staff to deal their customer.Helping customer to find a flight that convenient to your time and comfort.
10 August 2026
Reply from Mabuhay Travel
Mabuhay!
Hello Luz, Thank you for choosing and trusting Mabuhay Travel for your travel needs. Thank you for your kind feedback. We’re delighted to hear that our team was helpful in finding flight options that suited your preferred travel time and comfort. Understanding each customer’s requirements and presenting suitable choices helps make the booking process easier and allows customers to select an option that works best for their journey.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We look forward to assisting you again on your next travel adventure.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Reply from Mabuhay Travel
Mabuhay!
Hello Nenita, Thank you for choosing and trusting Mabuhay Travel for your travel needs. We're so glad we could assist you! Your kind words truly mean a lot to us. We sincerely appreciate your positive feedback.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We look forward to assisting you again on your next travel adventure.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
As a regular client of your agency
As a regular client of your agency, I can easily booked with Ms. Verna giving her my holiday schedule . She's been helpful and smart dealing with clients . Her service is excellent...
9 August 2026
Reply from Mabuhay Travel
Mabuhay!
Hello Evelyn, Thank you for choosing and trusting Mabuhay Travel for your travel needs. Thank you for your kind feedback about Verna. We’re delighted to hear that, as a regular client, you can easily arrange your bookings with Verna simply by providing your holiday schedule. Understanding a returning customer’s travel needs and preferences helps make the booking process quicker and more convenient, while knowledgeable guidance ensures suitable options can be considered. We truly appreciate your recognition of Verna’s excellent service.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We look forward to assisting you again on your next travel adventure.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
It was a pleasent experience
It was a pleasent experience , very helpful and explained everything , i would recommend Mabuhay Travel to anyone .
10 August 2026
Reply from Mabuhay Travel
Mabuhay!
Hello Malcolm, Thank you for choosing and trusting Mabuhay Travel for your travel needs. Thank you for your kind feedback. We’re delighted to hear that you had a pleasant experience and found our team helpful in explaining the details of your booking. Clear explanations help customers understand their travel arrangements and make decisions with greater confidence. We truly appreciate your recommendation.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We look forward to assisting you again on your next travel adventure.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Excellent service from Isabel
I have made several travel bookings with Isabel, and every experience has been outstanding. She is incredibly professional, knowledgeable, and genuinely dedicated to helping her clients. No matter the query, Isabel is always easy to get in touch with and responds promptly, making the whole booking process smooth and stress-free.
What I appreciate most is the way she takes the time to provide helpful advice and carefully explains all available options, particularly when it comes to flights. She always presents a range of choices to suit different preferences and budgets, helping me make informed decisions with confidence.
Isabel also goes above and beyond with her follow-up service. She checks in regularly, keeps me updated, and ensures everything is in place before travel. Her attention to detail and commitment to customer care truly set her apart.
Having booked multiple trips through Isabel, I can confidently say she is a fantastic travel agent. Her reliability, expertise, and exceptional customer service keep me coming back, and I will definitely continue booking with her in the future. I highly recommend Isabel to anyone looking for a knowledgeable and trustworthy travel professional
8 August 2026
Unprompted review
Reply from Mabuhay Travel
Mabuhay!
Hello Sanny, Thank you for your incredibly detailed feedback and for your continued trust in Isabel for your travel bookings. We’re delighted to hear that Isabel has consistently provided professional, knowledgeable, and dedicated assistance across your multiple bookings. Taking the time to understand your preferences, explain the available flight options, and present choices that suit different budgets helps you make informed decisions with confidence.
We’re especially pleased that you appreciate Isabel’s prompt communication and follow-up service. Keeping customers updated, checking that arrangements are in place, and paying close attention to the details before travel helps provide reassurance and ensures the booking process remains smooth from start to finish. Your recognition of Isabel’s reliability, expertise, and commitment to customer care means a great deal to us. Having customers return to book their future journeys with the same agent is a wonderful reflection of the trust she has built through consistent service. Thank you for your continued loyalty and for recommending Isabel. We will be sure to share your wonderful feedback with her.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We look forward to assisting you again on your next travel adventure.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Satisfied customer
Very pleased with how it went, the customer service were pleasant and very helpful. I would recommend anybody to use this company , certainly five star.
9 August 2026
Reply from Mabuhay Travel
Mabuhay!
Hello Joslin, Thank you for choosing and trusting Mabuhay Travel for your travel needs. Thank you for your wonderful 5-star feedback and recommendation. We’re delighted to hear that you were very pleased with your experience and found our customer service pleasant and helpful. Providing friendly and attentive assistance helps make the booking process straightforward and ensures customers feel well-supported throughout their travel arrangements.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We look forward to assisting you again on your next travel adventure.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
I had an excellent experience with…
I had an excellent experience with Susan, who demonstrated exceptional professionalism and attention to detail throughout my booking. She provided clear guidance, thoughtful recommendations, and handled every question with genuine empathy. Her customer service is outstanding, and I would confidently recommend her to anyone seeking a dependable and knowledgeable travel agent.
9 August 2026
Reply from Mabuhay Travel
Mabuhay!
Hello, Thank you for choosing and trusting Mabuhay Travel for your travel needs. Thank you for your pleasant feedback and recommendation. We’re delighted to hear that Susan provided such professional and attentive assistance throughout your booking. Taking the time to offer clear guidance, thoughtful recommendations, and patient answers to every question helps customers understand their options and make their travel arrangements with confidence. We’re especially pleased that you recognised Susan’s attention to detail and genuine care when assisting you. Providing dependable and knowledgeable support helps make the booking experience smoother and gives customers reassurance that their travel plans are being handled carefully. Your recommendation means a great deal to us, and we will be sure to share your kind words with Susan.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We look forward to assisting you again on your next travel adventure.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
I was so happy with the service and…
I was so happy with the service and Emelda was so great and very helpful.from me it would be a ....100 star rating.
Well done Emelda.
7 August 2026
Reply from Mabuhay Travel
Mabuhay!
Hello Paul, Thank you for choosing and trusting Mabuhay Travel for your travel needs. Thank you for your wonderful feedback and your 100-star rating for Imelda! We’re delighted to hear that Imelda provided such great and helpful service. Taking the time to assist customers carefully and make the booking process easier helps ensure they feel supported and confident with their travel arrangements. Your generous recognition of Imelda’s service means a great deal to us. We will certainly share your kind words with her.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We look forward to assisting you again on your next travel adventure.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Isabel was absolutely brilliant
Isabel was absolutely brilliant. I can’t thank her enough for all her support and help. She was incredibly kind, supportive, and reassuring throughout. She is a real asset to your team, and I’m so grateful for everything she did.
8 August 2026
Reply from Mabuhay Travel
Mabuhay!
Hello Nherry, Thank you for choosing and trusting Mabuhay Travel for your travel needs. Thank you for your wonderful 5-star feedback. We’re delighted to hear that Isabel was able to provide such kind, supportive, and reassuring assistance throughout your experience. Taking the time to listen, provide clear guidance, and reassure customers when they need support helps make the travel planning process much easier and gives them confidence in their arrangements. We’re especially pleased that Isabel’s care and dedication made such a positive impression on you. Your recognition of her as a real asset to our team means a great deal to us, and we will be sure to share your appreciation with her.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We look forward to assisting you again on your next travel adventure.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Great service👍
8 August 2026
Reply from Mabuhay Travel
Mabuhay!
Hello Oliver, Thank you for choosing and trusting Mabuhay Travel for your travel needs. We’re pleased to hear that you experienced great service from our team. Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We look forward to assisting you again on your next travel adventure.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Very satisfied costumer
I been use Mabuhay before all the staff is very helpful. Thanks to Remy for helping to get the right emergency ticket for me.
7 August 2026
Reply from Mabuhay Travel
Mabuhay!
Hello, Thank you for choosing and trusting Mabuhay Travel for your travel needs. We’re pleased to hear that our team has consistently been helpful and that Remy was able to assist you in finding the right ticket for your emergency travel needs. Providing prompt and suitable options during urgent situations helps customers make arrangements quickly and gives them reassurance when time is limited.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We look forward to assisting you again on your next travel adventure.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Isabel is very good and helpful.
Isabel is very good and helpful.
No problem with my bookings
happy to recommend Mabuhay Travel
7 August 2026
Reply from Mabuhay Travel
Mabuhay!
Hello Ms. Carmalita, Thank you for choosing and trusting Mabuhay Travel for your travel needs. Thank you for your kind feedback and recommendation. We’re delighted to hear that Isabel provided helpful assistance and that your bookings were handled smoothly. Clear and attentive support helps ensure customers can arrange their flights with confidence and without unnecessary concerns. We truly appreciate your recommendation and will be sure to share your kind words with Isabel.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We look forward to assisting you again on your next travel adventure.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Thank you Ms. Sarah and Mabuhay Travel! 🫶🏻
I would like to give my heartfelt appreciation to Ms. Sarah for her outstanding assistance. The entire process was smooth and hassle-free because she went above and beyond to help us every step of the way. She is very approachable, kind, and genuinely cares about her clients.
Thanks to her dedication, we will soon be able to bring our baby back with us to the UK. We highly recommend Mabuhay Travel UK, especially Ms. Sarah, for their trustworthy and excellent service.
Thank you so much, Ms. Sarah! We truly appreciate all your help. ♥️
7 August 2026
Reply from Mabuhay Travel
Mabuhay!
Hello Janine, Thank you for choosing and trusting Mabuhay Travel for your travel needs. Thank you for your heartfelt feedback and wonderful recommendation. We’re delighted to hear that Sarah went above and beyond to assist you throughout the process and helped make everything smooth and hassle-free. Taking the time to guide customers through each step with patience and care helps them feel supported and confident with their travel arrangements. We’re especially pleased to know that Sarah’s approachable and caring nature made such a positive difference to your experience and helped with the arrangements for bringing your baby back with you to the UK. We’re so pleased that she was able to provide the support you needed for such an important journey. Your trust and kind words mean a great deal to us, and we will be sure to share your appreciation with Sarah.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We look forward to assisting you again on your next travel adventure.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Reply from Mabuhay Travel
Mabuhay!
Hello Wilma, Thank you for choosing and trusting Mabuhay Travel for your travel needs. Thank you for your kind feedback. We’re delighted to hear that you appreciated the politeness and efficiency of our service. Friendly and efficient assistance helps make the booking process straightforward while ensuring customers feel well-supported throughout their travel arrangements.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We look forward to assisting you again on your next travel adventure.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Quick and affordable payment schemes
6 August 2026
Reply from Mabuhay Travel
Mabuhay!
Hello, Thank you for choosing and trusting Mabuhay Travel for your travel needs. Thank you for your 5-star rating and kind feedback. We’re pleased to hear that you found our payment schemes quick and affordable. Offering convenient payment options helps make booking travel more manageable and allows customers to arrange their journeys with greater ease.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We look forward to assisting you again on your next travel adventure.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.