It was Great working with Ivy Long of M2Host , support department in resolving my website issue. Regards Simon fro Kenya
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
It was Great working with Ivy Long of M2Host , support department in resolving my website issue. Regards Simon fro Kenya
Company replied
M2host has been amazing even when things were not working out, I was able to resolve my issues via live chat by SARAH and trully appreciate how fast and effective she was helping me to get my website... See more
I would not recommend these jokers, I have the payment setup on PayPal to pay them on every billing date. I'm guessing that because there are different days in the month they get paid a day late and t... See more
Company replied
hosting good. but when it comes to payments , it was bad over the years always disscussing over billing. now when cancelld accouunt , and even cant access now ,it shows no ac exist --pls create new... See more
Reliable web hosting & domain name registration. Start your website with M2Host. 24/7 support.
United States
Replied to 60% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Found a hidden charge in my account and I refused to pay and requested for cancellation of my account. They ignored my request and did not refund my $23.25.
Not recommended for this vendor if you are serious about looking for your hosting service provider.
Iviy is the best, she fixed up the problem really fast. Congrats.
The chat facility is the best as always. And the team is highly professional and prompt in providing the solutions.
Everytime I have issues on my websites I get really quick support and always with a solution, which is much appreciated.
joshua is very fast the atention, and very helpful
Joshua resolved my problem related to the large size of the database file, Really appreciate it!
hosting good. but when it comes to payments , it was bad over the years always disscussing over billing.
now when cancelld accouunt , and even cant access now ,it shows no ac exist --pls create new , the cancellation was by support confirmed...an indian company try to charge again,and they done ..now have to try get money back.
take care when it comes to payments !!!!!
Joana was a great help to solving my domains propagations issues. She has always been helpful everytime she handles my issues.
The support team Mr. Thomas is super fast to resolve issues thanks alot
I have been saved by the restoration of a client account done by Christopher. thank you m2host
We ask for exception of the late fee and they agreed, thanks.
Great service & quick support. Most of the time no need an open a ticket.
M2host debited my card even though I had cancelled. They refuse to refund me. This is the worst company and their customer service only contacts by email and is very unresponsive.
[Ticket ID: 557200] Refund my account
The staff, Sarah, so professional and kind. Very knowledgeable
Solving the website host problems very fast
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.