Six months, a few hundred pounds in and out, nothing dramatic in either direction. If somebody asked me what is actually wrong I would struggle to point at one thing. It is that every interaction b... See more
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See what reviewers are saying
The dark mode interface is incredibly sleek, easy on the eyes during late-night sessions.
The mobile browser version loads flawlessly, no app needed for prime performance.
Two nights ago, I attempted to withdraw 63. The payment area displayed one minimum first, then the final screen changed it. That is a messy place to discover a new rule. Customer support was still sho... See more
3.0
Average
120 reviews
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Ethan replied by email and named one…
Ethan replied by email and named one document. Six hours later, message centre asked for two different files. Same case, different list. That is where the irritation started for me.
21 August 2026
Unprompted review
No promised email ever arrived.
20 August 2026
Unprompted review
recently played forgot half my…
recently played forgot half my sessions, and nobody provided a clear answer
21 August 2026
Unprompted review
the transaction filter missed several…
the transaction filter missed several dates for six hours, with no proper update.
22 August 2026
Unprompted review
Waited two days on chat
Waited two days on chat, then it dropped me back to the queue.
20 August 2026
Unprompted review
Sun of Egypt froze once again.
21 August 2026
Unprompted review
Six months
Six months, a few hundred pounds in and out, nothing dramatic in either direction.
If somebody asked me what is actually wrong I would struggle to point at one thing. It is that every interaction beyond playing a game takes three times longer than it should and finishes with someone telling me to wait. The games work. Everything around the games is where it falls apart, and that turns out to matter more than I expected.
22 August 2026
Unprompted review
case 84512
case 84512. day one, acknowledged. day three, asked for ID. day three, sent ID. day six, asked for ID again. day six, sent ID again. day nine, told the case was being closed for lack of information. the information was a bonus dispute, not an identity question, and nobody at any point explained why ID was needed for it.
21 August 2026
Unprompted review
In my case
In my case, six live roulette tables listed at midnight, four of them displayed as closed when I clicked and the other two were full for twenty minutes. The counter still said six the whole time.
22 August 2026
Unprompted review
after 20 minutes a session reminder…
after 20 minutes a session reminder popped up.
19 August 2026
Unprompted review
Email support replied after midnight…
Email support replied after midnight with one copied FAQ paragraph. It did not mention my 32 cashout, my ticket number, or the screenshot I sent. That is where the irritation started for me.
22 August 2026
Unprompted review
Played Book of Dead and a new bet cap…
Played Book of Dead and a new bet cap appeared halfway through the bonus.
22 August 2026
Unprompted review
bonus page on the app is tidy
bonus page on the app is tidy, the terms behind each one are not.
22 August 2026
Unprompted review
Card withdrawal reversed silently
21 August 2026
Unprompted review
My main problem was that the whole…
My main problem was that the whole experience felt more stressful than entertaining.
20 August 2026
Unprompted review
Raised case 7314 on Wednesday
Raised case 7314 on Wednesday, still no update nine days on.
21 August 2026
Unprompted review
The timer expired while Extra Chilli…
The timer expired while Extra Chilli refused to load.
20 August 2026
Unprompted review
Small withdrawal went through today.
19 August 2026
Unprompted review
My query was resolved by live chat in…
My query was resolved by live chat in under a minute.
22 August 2026
Unprompted review
The 24/7 live chat support is genuinely…
The 24/7 live chat support is genuinely responsive and helpful.
22 August 2026
Unprompted review
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