IndiaMART Reviews 

488
TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Looking at 157 reviews, most reviewers were let down by their experience overall. Consumers encountered severe problems regarding financial transactions, frequently mentioning that payments were processed while orders never arrived and communication completely ceased. Additionally, people found the customer support completely unhelpful when attempting to resolve disputes or secure assistance for missing shipments. The minority of people were satisfied with their orders, praising efficient delivery times and knowledgeable service representatives. Some reviewers also mentioned that conducting proper research allowed them to successfully connect with genuine pharmacies and trustworthy merchants for repeat purchases. These customers enjoyed smooth transactions and excellent communication throughout the entire buying process.

What people talk about most

Product

People report ambiguous experiences with product. While some reviewers highlighted honest and professional... See more

Service

Customers had negative experiences with service, reporting that paid subscriptions failed to deliver promised... See more

Payment

Clients share negative opinions on payment, reporting that once funds are transferred, communication ceases... See more

Customer service

Customers consistently note negative experiences with customer service, highlighting a lack of accountability... See more

Website

Users describe widespread frustration and negative experiences with the website, citing a lack of business... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I have used several companies on India MART. The first interaction was passable. The last interaction was a company named Bal Pharma which appeared to check out. The company turned out to be... See more

Company replied

Rated 1 out of 5 stars

SCAM SCAM!!!! Worst worst shopping online experience ever sent them nearly £300 to spectra distributors they claimed they did not receive my payment !!! Avoiding all calls then blocked me , worst wors... See more

Rated 1 out of 5 stars

All seller are doing price war and hence no one is maintaining quality here, most are spammer and hackers here, beware for purchasing any industrial products and spray nozzle. If you pay for any selle... See more

Company replied

Rated 1 out of 5 stars

Blue Crystal International claimed to be able to deliver to my home. They did not. Company has a seal of trust, payment protection badge, and was verified by indiamart. Indiamart customer serv... See more

Company replied


Company details

  1. e-Commerce Solution Provider
  2. e-Commerce Service

Information provided by various external sources

IndiaMART InterMESH Ltd. is an Indian e-commerce company that provides B2C, B2B and customer to customer sales services via its web portal.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

488 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 67% of negative reviews

Typically replies within 1 week

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1.6

All reviews

(488)

176 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very disappointing experience

Very disappointing experience. There is no coordination within their team. While selling the package, they made several fake promises, but after payment, they claimed that their team never made any such commitments. Totally unprofessional behavior.

11 October 2025
Unprompted review
Rated 5 out of 5 stars

Great service!

krishnapharmalink is the one to order from!

I highly recommend using this company great service and package arrived swiftly with retailer checking in regularly. Can't fault and will definitely be buying again.

1 October 2025
Unprompted review
Rated 1 out of 5 stars

Diligent pharmacy did not fulfill my…

Diligent pharmacy did not fulfill my expectations. The package was never received. Supposedly it was stock at custom. The seller pretend to charge me again to make another try, seriously??? I felt cheated. I will look for another supplier. It was a costly mistake from my part...

23 September 2025
Unprompted review
Rated 1 out of 5 stars

Pathetic Services & Worst experience. Writing from AK ENTERPPRISES (SK Jain).

Writing from AK ENTERPPRISES (SK Jain).
It's totally worst experience. Starting with monthly subscription in 2023. In starting four months my business sale was very good. Their people started pressurising me to take TRUST SEAL SUBSCRIPTION. Becoz of their commitments for sales boostup, I had taken yearly subscription. But whole year the return was zero. Next year I had taken their MDC YEARLY PLAN in 2024. Again the sale is zero in whole year. Now M asking for monthly plan but ther r not giving me, said that after taking yearly plans we cannot give u monthly plan subscription. The whole team from Down to Up are cheaters & Fraudsters. They don't take care for their customer's hardearned money for Returns. All r justifying their jobs. Total Pathetic Services of this company. Don't take subscriptions from this company for selling your goods.

2 June 2025
Unprompted review
Rated 1 out of 5 stars

IndiaMART is an unreliable B2B platform

IndiaMART is giving false assurances while selling subscriptions for seller. For last 4-5 yrs they were after me telling that once I subscribe then they will give lead of genuine customers. I fell in trap with them by booking subscription Rs 28000.00/ annually which with tax became Rs 33040.00 on 20 May 2025.
After that they sent me many leads , all of whom proved to be fake , false and misleading. Till today I got nothing genuine lead even after serious attempts, calling customer number, most of then said they did not lodge any requirement I am now convinced that IndiaMART is a fake organisation, at least partly or wholly and NOBODY SHOULD FALL PRAY TO INDIAMART MISLEADING TRICKS. Beware of IndiaMART or Trade India platform and donot lose your hard earned money.

14 September 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Ordered through IndiaMART platform the company was Savvymeds paid no product received after countless calls and messages they completely ignore me gone through my bank fraud department now keep well away from Savvymeds and IndiaMART scammers

15 August 2025
Unprompted review
Rated 1 out of 5 stars

A bunch of scammers

A bunch of scammers
Don't trust any of the reviews.
Took my money and never heard from them again yet they had excellent reviews.

25 August 2025
Unprompted review
Rated 1 out of 5 stars

"I Wish I Could Give Zero Stars"

"MStar Package Not Worth the Price – Disappointed!"

From the beginning, we have been facing several issues while dealing with your team. The communication has been poor, with delayed or no responses to our queries. The team’s behavior has not been cooperative or professional, which has made the situation even more frustrating.

Additionally, we were repeatedly asked to provide the wrong number, which shows a lack of attention to detail and has caused unnecessary confusion and delays.

We expected a smoother experience and better coordination. We hope these issues are taken seriously and improved going forward.

26 August 2025
Unprompted review
Rated 1 out of 5 stars

Never ever ever buy from this company…

Never buy from this company Healthyvibes Healthcare/G P PHARMA INTERNATIONAL

They advertised product as 3 boxes but then slipped in the word piece. However they quoted for 3 boxes twice in our online conversation E.g..230 USD for 3 boxes
Including shipping charges

They only sent 3 items and when I protested they argued that they had done nothing wrong.

Disgusting conman!

The site customer support experience was dreadful. I do not know how to do screenshots etc. and provide the information in the way they wanted but I took pictures of conversation with the disgusting cheat and customer support did nothing

1 June 2025
Unprompted review
Rated 2 out of 5 stars

They are selling Fake peptides with…

They are selling Fake peptides with American Brand Peptide Science Labels. All the peptides are shipped from China. I bought Retatrutide 10 mg from Krish Care , the guys name is Shubham Sahu and Phone number is 919359256675 his store is medswala. Please don't buy any Peptides from India, They all are fake. There is no peptide manufacturing in India.

1 July 2025
Unprompted review
Rated 1 out of 5 stars

Worst experience!

Worst experience!

None team member is concerned about the customer satisfaction worst not satisfying customer expectations.

Not interested to resolve customer issue.

5 August 2025
Unprompted review
Rated 5 out of 5 stars

Thanks my packages dropped and it was exactly what I needed

I Checked reviews here and founded an Indian distributor, which I contacted and he told me he can ship to Sydney , I gave it a tried and order for $2000 payment was done via bitcoin, Cause I was buying Ketamine powder , Nitazene Powder and Clonazolam powder , I ordered cause he show me proofs of been legit and he was so straight and open on the deal , My Packages just dropped today and would like people to deal with him if you are dealing in similar product you can get him on 91 923 320 3214 call him Vijay , he made me this happy today. I will be buying more from him and on a regular

4 August 2025
Unprompted review

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