IndiaMART Reviews 

488
TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 157 reviews, most reviewers were let down by their experience overall. Consumers encountered severe problems regarding financial transactions, frequently mentioning that payments were processed while orders never arrived and communication completely ceased. Additionally, people found the customer support completely unhelpful when attempting to resolve disputes or secure assistance for missing shipments. The minority of people were satisfied with their orders, praising efficient delivery times and knowledgeable service representatives. Some reviewers also mentioned that conducting proper research allowed them to successfully connect with genuine pharmacies and trustworthy merchants for repeat purchases. These customers enjoyed smooth transactions and excellent communication throughout the entire buying process.

What people talk about most

Product

People report ambiguous experiences with product. While some reviewers highlighted honest and professional... See more

Service

Customers had negative experiences with service, reporting that paid subscriptions failed to deliver promised... See more

Payment

Clients share negative opinions on payment, reporting that once funds are transferred, communication ceases... See more

Customer service

Customers consistently note negative experiences with customer service, highlighting a lack of accountability... See more

Website

Users describe widespread frustration and negative experiences with the website, citing a lack of business... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I have used several companies on India MART. The first interaction was passable. The last interaction was a company named Bal Pharma which appeared to check out. The company turned out to be... See more

Company replied

Rated 1 out of 5 stars

SCAM SCAM!!!! Worst worst shopping online experience ever sent them nearly £300 to spectra distributors they claimed they did not receive my payment !!! Avoiding all calls then blocked me , worst wors... See more

Rated 1 out of 5 stars

All seller are doing price war and hence no one is maintaining quality here, most are spammer and hackers here, beware for purchasing any industrial products and spray nozzle. If you pay for any selle... See more

Company replied

Rated 1 out of 5 stars

Blue Crystal International claimed to be able to deliver to my home. They did not. Company has a seal of trust, payment protection badge, and was verified by indiamart. Indiamart customer serv... See more

Company replied


Company details

  1. e-Commerce Solution Provider
  2. e-Commerce Service

Information provided by various external sources

IndiaMART InterMESH Ltd. is an Indian e-commerce company that provides B2C, B2B and customer to customer sales services via its web portal.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

488 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 67% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(488)

176 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Never received my order

Never received my order. After it was sitting a month in customs (probably waited for additional information) it got sent back to the seller.
I made a generous offer and requested back only the cost of product and they can keep the shipping fee, which was higher than the cost of product. The seller agreed but regardless no refund was issued. I then ran out of my patience and issued a full refund request via paypal, which immediately accepted my request and saved the day.
Not recommended to order anything from there.

12 March 2025
Unprompted review
Rated 1 out of 5 stars

IndiaMART SCAMMERS

IndiaMART SCAMMERS
"Warning: Disappointing Experience with IndiaMART"

I recently had a frustrating experience with IndiaMART. Despite paying for their services, I received zero business opportunities. After a 6-month struggle, they partially refunded me with deductions for non-existent services.

The team members I interacted with, including Rahul, Kunal, Muzammil, and Chanchal, failed to deliver on their promises. Lack of transparency, fake promises, and unprofessional handling of customer issues were rampant.

Be cautious when dealing with IndiaMART. Has anyone else had a similar experience?"

30 April 2025
Unprompted review
Rated 1 out of 5 stars

I used 3 different companies on…

I used 3 different companies on Indiamart and 1st package was received then they all got 'returned to sender' each business said return address on package isnt the correct return address so couldnt be traced. They all sent photos of packages and tracking numbers - out of 9 orders 2 arrived over 2 years, no refunds given so the ones I used and advise you not to use are VK Enterprises - Ryan and Paul, Iris Enterprises - Vegas & Steve and dont remember the third but please please dont waste your money here!!

1 April 2025
Unprompted review
Rated 1 out of 5 stars

I had an extremely disappointing…

I had an extremely disappointing experience using IndiaMART. I was connected to an unprofessional seller who refused to refund my money after my package was returned by Dubai customs
Seller is under name Lata Mangeshkar Pharmacy!!!
The seller demanded extra charges and ignored my repeated requests for a refund. Despite providing proof and contacting IndiaMART customer support multiple times (by email, phone, and WhatsApp), they stopped responding.
IndiaMART does not take responsibility for sellers’ actions, and I feel abandoned as a buyer.
I strongly warn others: be very careful when dealing with sellers through IndiaMART. Their platform does not guarantee your security or refund, even when you are clearly right.
Avoid sellers like Lata Mangeshkar Pharmacy ( Derma Medicine Point )
and be cautious using this platform.

11 April 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely useless making a complaint…

Absolutely useless making a complaint to them as all you will receive is their standard email. Even replying to that email they ignore it. This therefore gives the impression that the original email is from a non-existent person (so not being read) or they don't read emails full stop, but want to look as though they are being helpful and responding.

I have an issue with a company using their portal who are also a joke (De Mare Formations). Ignore this company as you will only lose your money.

21 April 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM. They offered my medicine at $600 + $30 shipping. All communications in writing. So I paid. Then they demanded $400 more. I refused but negotiated them to $100 more. I paid. Then they demanded $200 more. I said no. Then they asked for $100 more which I agreed to pay IF they delivered. They did not.

22 April 2025
Unprompted review
Rated 1 out of 5 stars

Indiamart is not safe

Indiamart is not a legitimate website. They would steal from us innocent sick people. Do not buy your medication from them. I finally got my medication from Richard +14015263378 . Richard was recommended to me by my grand mother. Not sharing his number with other sick people like me would be selfish. He is indeed a lifesaver

7 April 2025
Unprompted review
Rated 1 out of 5 stars

Rushab Bharat Bawane SCAMMER !!!

Rushab Bharat Bawane SCAMMER !!!! Be Aware!!!

Vishal Shrinivas , an Indian SCAMMER, vinayexpo2, represented drugs at outstanding prices to me. His firm Vinay Expo Ltd. Accepting Visa (using Wise Transfer app) or Wire Transfer.
Money was wired to the Canara Bank account 110221345573 to Rushab Bharat Bawane on 3/26/2025. IFSC code: CNRB0000630 Swift Code: CNRBINBBMMR
Address: Plot no. 34, Bengaluru main road, near water tank, Bengaluru, Karnataka 560002, India.
Sent confirmation with shipping address to Vishal Shrinivas at vinayexpo2.
A BOGUS Tracking Number RM024824174IN was supplied to be effective in 72 hours. Delivery was to be in 8 to 10 days, BUT NEVER ARRIVED. Vinay SCAMMER leads one on WhatsApp but never sends shipper nor tracking information.
I believe this SCAMMER is an employee of one of the IndiaMart Medicine/Pharmacy website vendors. He must be taking quote information from them and using it on WhatsApp to contact prospective customers with very attractive pricing offers, SCAM. He uses the telephone number 91 9059797031

26 March 2025
Unprompted review
Rated 1 out of 5 stars

India Mart is a SCAM! stay away

I wired $400.00 for a prescription to a pharmacy and was told they never received the money. I went to the India Mart complaint portal and received nothing but lip service even after sending proof from my bank.

5 November 2024
Unprompted review
Rated 1 out of 5 stars

SCAM & SPAM

SCAM & SPAM

I gave them my number & email for information for a product but came here to read the reviews and didn't move forward.

I woke up to endless emails and messages and calls.

Need a new number and email now hahaha

Avoid at all costs

11 April 2025
Unprompted review
Rated 5 out of 5 stars

MediKing Pharmacy

MediKing Pharmacy contacted me when I contacted IndiaMart. It took longer than I expected to receive my order but I received immediate replies to my inquiries throughout the process.

9 April 2025
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. Beware of anyone claiming to be from Sunrise Enterprises/Pharmaceuticals in Chennai. They'll take your money and won't deliver anything. YOU HAVE BEEN WARNED!!

3 April 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look