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Rated 3 out of 5 stars

Hi firstly let me say I love love the fragrances I buy for my melts very strong smelling and lasts long.my only complaint is I sent 2 emails about same thing and both were never answered,my problem is... See more

Rated 5 out of 5 stars

Lyssium fragrance oil is the best fragrance oil I have used. Much nicer perfume than other brands. Whilst they do a label tool kit it cannot be accessed by phone only desktop. I would find it real... See more

Rated 5 out of 5 stars

Bought the 20 piece mystery bag of sents and they are all absolutely lovely, made a few wax melts earlier and they smell incredible!! Delivery was very quick too which really helped making wax melts f... See more

Rated 4 out of 5 stars

My order was short of 5 bottles but Lyssium resolved the problem quickly and dispatched the missing bottles within two days. Problem was that they had not got 4 of the fragrances although on the webs... See more

Company details

  1. Flavours, Fragrances and Aroma Supplier

Written by the company

Lyssium Aromatics Dare to indulge in our high-quality, concentrated fragrance oils, carpet fresheners, and diffusers for your home and car. Fuel your adventurous spirit with scents that last. Ideal for crafting wax melts, soaps, candles and more! Our fragrance oils are perfectly suited for helping you create lovely candles with a superb scent. Wax melts have become so popular - join the thousands using Lyssium to make their melts smell great. Our range of oils are a match made in heaven for bath bombs. Strong smelling and long lasting. Many of our customers use our fragrance oils to create lovely smelling handmade soaps. OVER 100 FRAGRANCES TO CHOOSE FROM Our fragrances have been carefully selected to provide an odour sensation for a multitude of tastes whether it be a trip to the seaside, a country walk or a nostalgic trip to a childhood sweet shop. Each fragrance oil is designed to provide a long lasting high quality scent. DUPE FRAGRANCES Check out our popular range of 'dupe' fragrances which are all inspired by the most popular designer fragrances out there, including our bestselling Aliens, CK 001, Aventos, One Mil, Millionairess, Snow Fairy, Daisy, JOUP, Olympia, Number 5 and Fresh Stoppables. LYSSIUM CAR DIFFUSERS Our Lyssium Car Diffusers are available in our full range of 100 fragrances from sweet shop classics to our "inspired by" range of modern scents. Each car diffuser is animal friendly and 100% vegan and made using 100% Lyssium oil When empty, why not refill from any of our Lyssium Fragrance Oil range? VEGAN & ANIMAL FRIENDLY All of our fragrance oils are 100% Vegan and not tested on animals.


Contact info

3.7

Average

TrustScore 3.5 out of 5

47 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Hi firstly let me say I love love the…

Hi firstly let me say I love love the fragrances I buy for my melts very strong smelling and lasts long.my only complaint is I sent 2 emails about same thing and both were never answered,my problem is I ordered fragrance oils 2 Alien inspired ones but who ever was doing my order packed me 1 Alien and 1 Alive simple mistake to make as both bottles are same color and start with A .I'm really just looking to be reassured that when I order 2 Alien nxt order this doesn't happen again.plus a lot of your fragrances are sold out a long time any date for when the sold out fragrances will be back

22 September 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY OFF THE WEBSITE

I placed an order on 29th July and still have not received it (26/08/24), so I am £40 out of pocket. According to website it was dispatched with Evri, tracking number given on order but Evri say this parcel was never collected by themselves and there is a scam where companies do not send orders out, they just purchase the label. I have left several messages on their 'Contact Us' link and never has a response.

26 August 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY THROUGH THEIR WEBSITE

DO NOT BUY THROUGH THEIR WEBSITE!
I have purchased lyssium car diffusers through amazon previously and they were amazing. As amazon didn't have the scent I was after this time, I went direct to the lyssium website. I placed an order however two weeks later I am £32 down and have received no confirmation email or delivery. I have attempted to contact them multiple time but have heard nothing from them. If you look at other review sites you will see this is a regular thing. Just wish I had seen those reviews before I bought through the website. Will never buy again. Avoid.

14 July 2024
Unprompted review
lyssium.com logo

Reply from lyssium.com

We are sorry to hear you have not received your order. Please contact us direct - hello@lyssium.com or via telephone 01686 510051 with your order details and a member of our team will ensure your issue is resolved immediately. We wish to to confirm that the other review sites you mention are from the previous owners of the business and these do not reflect our dedication to provide amazing products and service.

Rated 5 out of 5 stars

Lyssium fragrance oil

Lyssium fragrance oil is the best fragrance oil I have used. Much nicer perfume than other brands.

Whilst they do a label tool kit it cannot be accessed by phone only desktop. I would find it really useful if CLP labels could be purchased from Lyssium.

11 June 2024
Rated 5 out of 5 stars

Recently Bought the snow fairy oil

Recently Bought the snow fairy oil, it smells absolutely gorgeous. If you like snow fairy this is definitely for you.
Very easy to order, delivery was really fast.
I will definitely be buying more oils from this company.

19 January 2024

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