Chaotic, negligent, and utterly incompetent.
This school is an absolute disgrace and should not be trusted with children. The way it is run is beyond unprofessional — it is chaotic, negligent, and utterly incompetent. Staff clearly have no idea what they are doing and are completely incapable of handling concerns or basic responsibilities.
Escalating issues to the principal, Anastasia, was pointless and deeply unpleasant. She is passive-aggressive, dismissive, and shows zero compassion or emotional intelligence. Her attitude toward parents and children alike is cold, uncaring, and completely inappropriate for any educational setting. Someone like this should not be leading a school, let alone one responsible for safeguarding children.
Safeguarding standards were appallingly poor and frankly alarming. The lack of knowledge, training, and awareness among staff puts children at risk. This is not a minor issue — it is a serious failure that should concern anyone considering enrolling their child.
This is one of the cheapest performing arts schools you can attend, and it shows in every possible way. You get disorganisation, chaos, and substandard care — nothing more. Unless you are happy to tolerate constant hustle, confusion, and a complete absence of professionalism or duty of care, avoid this place entirely.
Update:
The school’s response to this review is incorrect and misleading. The issue was not misunderstood — it was repeatedly raised and repeatedly ignored. A parent was allowed to sit in the classroom taking photos and live-streaming the session to family in Italy. I politely and reasonably asked that my child not be included in any photos or live streams, especially to people I do not know. This is my legal right as a parent.
Despite this, the class teacher continued to allow this behaviour on a weekly basis. Parents regularly took photos and videos inside the classroom, even though the school’s own rules state that parents should not be present during classes. This was completely contradictory and demonstrated a total lack of control and safeguarding awareness.
When I raised the issue with Anastasia, an apology was given, but I was then bizarrely asked to write a letter of apology to the other parent — an unacceptable and inappropriate request, given that my concern was about my child’s privacy and safety.
This school is run with no structure, no consistency, and no regard for basic safeguarding or parental rights. It operates more like a chaotic marketplace than a professional educational environment. Families considering this school should think very carefully before entrusting their children to an organisation that so clearly disregards boundaries, policies, and child protection.
1 November 2025
Unprompted review