Lyons Bowe Solicitors - Shepton Mallet Reviews 242

So far we have had the best staff members help us with purchasing our house. We couldn’t thank Simone enough for all her help in the process, she made it stress free even when we did not understand stuff she was happy to explain it. Thank you Simone, would highly recommend

I cannot recommend this solicitors enough as a first time buyer. Like many, the property buying process was a complete minefield for me and they made each step of the process not only smooth, but a lot easier to understand.

If I ever had a query, they would get back to me within a day (sometimes within and hour or 2) which I’ve heard is quite extraordinary compared to other solicitors.

Their app was super useful too as you’re able to track your progress as well as look over documents.

If you ever want to buy your first home and want great support along the way, I would recommend Lyons Bowe. Thankyou to the incredible team at the Shepton Mallet branch, you’ve been amazing!

We have been kept informed by a knowledgeable and efficient team throughout the whole process.
We have found the app very useful so we can track our progress.
We really like the info provided to us at the very start, explaining each part step by step, with estimated time line and really breaking down the process. This has enabled us to plan much easier than we have ever previously with any house move.

Michelle and the whole team at Lyons Bowe have been excellent. The entire process has been stress free. I couldn't recommend them more highly. Thankyou to everyone involved and all the best for the future.

You go through a chain of different people each one specialising in a different part of the sales process.
Personally I’d have preferred one contact .
Process was handled pretty swiftly & effectively although I didn’t like cumbersome app you have to download & the Shepton Mallet office vastly superior to the attitude of Bridgwater .
I would use Lyons Bowe again as fee fair & overall service good.

I brought a property back in February 2023 which after completion I asked to have my deeds as I hadn't received them. I sent multiple emails as well as over a dozen phone calls to get this matter solved and had NO correspondence back at all. Today I contacted them again explaining my frustration and the receptionist simply sent me my deeds vie email. It Took Lyons bowe 2 years to solve an issue that would have taken 2 mins to solve.
None of my emails were answered at all even after multiple attempts.

I will never use this company again. Really sad

Probably one of the worst experiences of my life, the start of the experience was awful,

The instructions team/Legal team were the most stressful part of our journey with this company. The instructions team took their time and were slow at replying to our emails, they would ask for documents they already had from us.

It even got to a point where our mortgage advisor got involved and said “should we stop referring our clients to Lyons bowe” we were told that this could have all been completed by the end of February but with how slow the team were we didn’t meet this.

The whole experience was awful and we were genuinely getting to a point where they were adding stress that we nearly wanted to just pull out.

Until we were moved to the exchange and completion team where Alex, had actually been calling us quite a lot keeping us updated coming back to us when we had called in and was keeping us informed. That was the only part of the experience that wasn’t stressful when Alex took over and we thank him a lot for that.

He got us completed within a week of us being moved over the exchange and completion team!

I would not ever recommend this company to anyone.

Tietia, Katarina, Maisie, Ben, and all the support staff at Lyons Bowe were exceptionally organized and knowledgeable throughout the home selling process. Each team hand-off was smooth and thorough, ensuring a seamless transition from one stage to the next until the closing. Everyone was personable and communicated with just the right amount of detail, clearly very experienced, and always responded quickly to any questions or concerns. Their professionalism and dedication made the entire experience excellent, stress-free and efficient. I couldn't have asked for a better team to guide us through this home purchase journey. Thank you !!

Michelle was amazing. She kept me informed throughout the exchange and completion stage of the sale and always responded to my emails and calls. There were a few 'hiccups' along the way but these were dealt with quickly. Would highly recommend this company.

What to say thanks guys for a perfect move! As a 62yr old 1st time buyer...without a clue ur support and guidance was fab!! Was an absolute 💯 pleasure...thank you

Claire was fantastic throughout, keeping me informed at every stage even when there was nothing to report in what turned out to be a very lengthy transaction in the sale of my house. I am delighted to be using their services again in the purchase of a property.

Excellent!

The team worked conscientiously and efficiently throughout a lengthy transaction.
Kerryanne was very helpful and supportive when she took over from our first conveyancer. She communicated with us regularly and responded to any concerns.

I spoke with Lauren regarding my Will and found her to be friendly and very helpful and efficient. I would definitely recommend to others.

Mercy did a great job conveyancing. Excellent service and responded to my emails in good time.

The communication was brilliant and although not the cheapest you get what you pay for ! Very helpful and efficient and professional

Extremely efficient, clear and communicative service throughout every stage of my purchase

I did not have a clue what selling my house would involve, but I can not stress enough that the team at Lyons Bowe have made it a lot less stress free than
I expected. Special thanks to Simone, Jazmin and Jada. The communication has been brilliant and I love the app, which shows your progress step by step. I am using Lyons Bowe for my purchase as well and feel safe in the knowledge that I definitely chose the right solicitors .

LyonsBowe completed the conveyancing of our deceased estate effectively and efficiently, to achieve the tight timescale before the change to stamp duty. They were professional, helpful and available to guide us on what we needed to provide.

We finally have our LPAs completed, just over one year since starting the process - luckily this was well in advance of expecting to have to use them.
There have been multiple errors along the way; at one stage the LPA forms with a major error were submitted to the Office of the Public Guardian, and nearly signed off.
The only time that we had contact with a qualified solicitor was when we informed them that someone else's personal documents had been misfiled and included in documents posted to us; otherwise it was trainees or legal assistants.