I'm not happy with the product. It looks much nicer on the website. It seems flimsy and cheap in real life
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Company details
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LYNSERIESS is a part of JENNA RAE DIETZ AGUILAR SOLUTIONS LLC, a company committed to excellence and innovation. Lynseriess.com stands as a beacon of creativity, offering a diverse range of high-quality neon signs, metal sign art, and customizable neon creations. Our commitment to quality, customer satisfaction, and cutting-edge creativity sets us apart as an industry leader.
Contact info
307 Hartwood Rd, 22406, Fredericksburg, United States
- +1(703) 747-9237
- support@lynseriess.com
- lynseriess.com
Replied to 16% of negative reviews
Typically replies within 24 hours
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Received the sign I ordered just now
Received the sign I ordered just now. Exactly as described. My husband loves it.
Just ordered a sports LED sign from…
Just ordered a sports LED sign from this website, its’ quality is fantastic and I love it so far, I can even adjust the brightness as it came very bright to begin with. Would definitely order from here again!
Really nice sign
Really nice sign. Lights up really well. Customer service was excellent. Good product. Very satisfied.
Not happy with the customer service
Not happy with the customer service. Very unresponsive

Reply from Lynseriess
Great, high quality custom sign!
I ordered a custom sign, and couldn’t be happier with it. The quality and look are fantastic, not to mention how secure it was packed for shipping. It also arrived in the timeframe they stated when I ordered.
I would definitely order from this company again.

Reply from Lynseriess

Reply from Lynseriess
Great customer support response time
Had an issue with tracking information but the company reached out quickly and addressed the situation and it was the carriers fault for not updating the status. (Proof was provided) Loved the quick response.

Reply from Lynseriess
It was VERY worth the wait!
It was VERY worth the wait!
More than exceeded my expectations. Love my Tesla sign I ordered for the garage! Even came with mounting materials kit and remote with low, medium, high modes of brightness and standard On, strobe, blinking features is a nice perk. At first I was sketchy about ordering after seeing some of the reviews but I was proven wrong. Thank you again Lynseriess for being legit!
5 star for neon sign
Fake company
Fake company. Do NOT buy from them. Their phone number is disconnected and fake tracking information. You cannot get in contact with the company via email either.

Reply from Lynseriess
At first I didn't believe this shop
At first I didn't believe this shop, in the end I went to the shop and the result was that they were all scammers
What UPIC Uxxx said is true
It turns out that these are all fake reviews to make us believe it's time wasting platform

Reply from Lynseriess
We love our sign
We love our sign! It looks beautiful on our wall, great craftmanship and quite a conversation piece! I ordered another sign for a gift and I will order more.
I would personally give 10 stars
I would personally give 10 stars. ** I mistakenly ordered 2 Milwaukee Bucks lights for my sons birthday being sent to another state- I emailed them and they PROMPTLY took care of it and refunded me! **
So happy for their rockstar team !
Cool item
Cool item
I ordered a SEATTLE KRAKEN metal sign. Carefully packaging, quickly support and PERFECT sign.
The only minus point is shipping time, over a week.
But I still love it! 5 stars.
Expensive, low-quality product, non-existent customer service. Avoid.
I ordered a neon sign (a Christmas present) from this company in early December. After 2 weeks, I hadn’t gotten a shipping notification, so I sent an email asking about it. Lo and behold, the next day I got a notification that it was on its way. The sign I received does NOT look like the website photo. It is badly made and looks terrible—it’s as though it’s a knockoff of its own product. (Also, it was filthy when it arrived—covered in greasy black fingerprints.) I emailed Lynsseries and said I’d be sending the item back, considering this sign qualified for a refund according to their own Terms, and got a series of emailed responses asking me if instead I’d like a 15, then 30, then 50% discount of my original price ($130.), until finally an email letting me know I wasn’t eligible for a return, because my sign was a ‘custom product’ (not the case—it was a stock item.) Life events forced me to give up at that point.
The website has some pretty glowing reviews, but my experience was 0/5 stars.
Cheap product, very slow, expensive shipping, extremely poor customer service.

Reply from Lynseriess
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