I am an advanced intermediate player. Been playing with a Luzz Cannon Pro for 6 months, and lacking a reliable backup, I ordered another Cannon Pro. I think there was a glitch with the Luzz contract... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Communication was a bit confusing at first because several people tried to respond at different cadences….. That said I see that as a plus because the team seemed eager to help me to a resolution w... See more
Company replied
Great company with swift communication Candy Cannon paddle and cover was just what I needed. I personalised the handle with my initials and personalised the cover with my embroidered name, in threa... See more
Company replied
Received my paddle this morning, played this afternoon. WOW what a paddle, great control and excellent spin qualities. I am so happy i chose the Luzz Glider. The company provides fantastic customer... See more
Company replied
4.6
Excellent
86 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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This company was extremely…
This company was extremely communicative and treated my issue in a manner I did not expect. They helped replace my paddle after an unusual incident and even sent me complimentary gifts. 10/10 would order from this company anytime!!
26 April 2026
Unprompted review
Reply from Luzzpickleball
Wow, thank you for your kind words! We’re so glad we could help and that you enjoyed the replacement paddle and gifts. Your support means a lot, and we can’t wait to have you back for more Luzz paddles in the future!
Good job Luzzpickleball Team!
Good job Luzzpickleball Team!
Very happy the way handled my case.
Thank you so much!
25 April 2026
Unprompted review
Reply from Luzzpickleball
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with how your case was handled. Your feedback means a lot to our team!
Very effective communication and…
Very effective communication and understanding of customer issues.
22 April 2026
Unprompted review
Reply from Luzzpickleball
Thank you for your feedback! We’re glad to hear that our communication and understanding of your concerns met your expectations. We truly appreciate your support!
Great responses and met all of my needs…
Great responses and met all of my needs the best paddle company and I appreciate everything they’ve done for me
17 April 2026
Unprompted review
Reply from Luzzpickleball
Wow, thank you for sharing this! We’re so happy to hear that we could meet your needs and that you’re enjoying your experience with us. Your support truly means a lot!
Great communication from start to…
Great communication from start to finish, great product, great price. Would definitely recommend this company A+
20 April 2026
Unprompted review
Reply from Luzzpickleball
Thank you so much for your amazing feedback! We’re thrilled to hear that you had a great experience from start to finish and that you’re happy with the product and pricing. Your recommendation means a lot to us!
Luzz pickleball has superior services…
Luzz pickleball has superior services better than Selkirk especially when problem with paddles. I love Luzz pickleball.
17 April 2026
Unprompted review
Reply from Luzzpickleball
Thank you for your kind words and for choosing Luzz Pickleball. We strive to offer superior customer service and are glad we could assist you effectively with your paddle. Your satisfaction is our top priority, and we look forward to serving you again in the future.
Hello fans
Hello fans, I’ve been an avid pickleball player for 3 years now, I have to sheepishly say that I’ve bought over 20 paddles or more in that period of time . Came across the Luzz line from an ad drop on FB .. let me give this moderately priced beauty a try.
Right out of the box it was so gorgeous. Feel of the Kung Fu Panda pro series was awesome
After playing several rounds with great feel , control and precision shots I ordered the Candy bomb
These paddles are a keeper in my arsenal and looking forward to whatever else your good people put out
Great service and shipping was fast and easy
Can’t go wrong here
17 April 2026
Unprompted review
Reply from Luzzpickleball
Thank you for such a detailed and thoughtful review. We understand that finding the perfect paddle is a journey, and we are thrilled that the Luzz line has become a 'keeper' for you. It is great to hear that both the Kung Fu Panda Pro Series and the Candy cannon are delivering the control and precision you need on the court. We appreciate your business and look forward to supporting your game for years to come.
Great company, great product
My paddle arrived as requested, team was quick to respond to inquiries. Luzz Cannon is everything I had hoped for
2 April 2026
Unprompted review
Reply from Luzzpickleball
Thank you so much for the kind words! We’re thrilled to hear the Luzz Cannon met your expectations and that our team could assist you promptly. Enjoy every game!
A well trusted product
A fellow pickleball player recommended this paddle, I did my research amongst other paddles out there on the market, and I'm glad I got this one. The first time I played with it, I was getting used to it. After a few matches, I can tell that this was the one. It has a perfect sweet spot and the overall handling was great to my play. Since I was a former league tennis player, it really hit all the spots for me. I gave it a little protection all around. It's great for me! Give it a try! I think you'll like it and enjoy every bit of it.
25 March 2026
Unprompted review
Reply from Luzzpickleball
Wow, this review just made our whole week! We totally get that “getting used to it” feeling—it’s amazing how a paddle can go from “new gear” to “my new favorite thing” after just a few matches. And as a former tennis player, you know exactly what to look for in a sweet spot and handling, so your words mean the world to us! Love that you even gave it a little protective love too—smart move. Thanks for trusting us with your game, and we can’t wait to hear about your next win on the court!
I had a blue blaze Inferno that went…
I had a blue blaze Inferno that went dead! I contacted customer service and they asked me to send video of paddle, I did.
They replied back couple days later and said they would send me a replacement paddle, I received it yesterday. Luzz is great company to deal with and stands behind product. I have bought three paddles from them so far. Thanks again for the replacement!
19 March 2026
Unprompted review
Reply from Luzzpickleball
We really appreciate you sharing your experience! We know it’s frustrating when a paddle goes dead, but our team works hard to make the warranty process as easy as possible. We’re thrilled to hear your replacement arrived safely yesterday.
It means the world to us that you’ve bought three paddles from us so far—you are a true Luzz supporter! Enjoy the new gear and happy rallying!
Got a good deal for the panda cannon…
Got a good deal for the panda cannon with spring promo discount and freebies. Satisfied with my purchase. Thank Luzz.
9 April 2026
Unprompted review
Reply from Luzzpickleball
Thanks for the great feedback! We're thrilled you're satisfied with your purchase. The Spring Promo was a great time to grab the Panda Cannon, and we're happy you got such a good deal. Thanks for choosing Luzz!
Luzz Makes Great Pickleball Paddles
I already owned the Luzz Cannon and it is an absolute beast of a paddle. So when I saw the Glider Hybrid, I grabbed it immediately. To me, the Glider feels a little more stable for off-hits due to its hybrid shape, the power is a little less then what the Cannon puts out but it has a big sweet spot for strong drives and punches, and it feels a little faster for hand battles. The Glider and the Cannon are both excellent, high quality paddles that play great! And given the reasonable prices, these are a must-buy!
25 March 2026
Unprompted review
Reply from Luzzpickleball
Love this detailed breakdown! You hit the nail on the head—the Glider Hybrid really is a beast in hand battles. It’s awesome to hear you’re enjoying both the raw power of the Cannon and the precision of the Glider. Thanks for being such a loyal fan and for helping others see the value in our gear. Happy rallying!
Luzz Glider Hybrid, great control and spin
Received my paddle this morning, played this afternoon. WOW what a paddle, great control and excellent spin qualities. I am so happy i chose the Luzz Glider.
The company provides fantastic customer service i can't rate them highly enough.
8 April 2026
Unprompted review
Reply from Luzzpickleball
Thank you for the fantastic review! We are so glad the Glider met your expectations right out of the box. It’s great to hear that the control and spin are working well for your game. We truly appreciate your kind words about our customer service team, too. Thanks for choosing Luzz, and see you on the court!
Improvement to Game
Great company with swift communication
Candy Cannon paddle and cover was just what I needed.
I personalised the handle with my initials and personalised the cover with my embroidered name, in thread to match the Candy Cannon paddle.
Overall a great paddle which is lightweight and has a good sweet spot, easy for more power and spin
1 April 2026
Unprompted review
Reply from Luzzpickleball
Thank you for the wonderful feedback! We are so glad to hear that our team provided swift communication and that the personalized Candy Cannon met your needs perfectly. It sounds like the combination of a lightweight build and a large sweet spot is working great for your game. We appreciate you choosing Luzz for your custom gear, and we hope you enjoy every match!
Great paddles and great Customer Care
I really enjoy using the Luzz Pro Cannon paddle! The company is also very good at resolving issues that may arise. They are very easy to work with and have helped me with my warranty claim. Their customer service is Excellent! I recommend using this company because of the quality of their products as well as their customer care.
3 April 2026
Unprompted review
Reply from Luzzpickleball
Thank you for such a heartfelt review! We know that things can happen, and we believe that true customer care shines when we’re there to support you through it. We’re so glad we could get your warranty sorted out quickly. Enjoy your Pro Cannon, and know that we’ve always got your back on and off the court!
Communication was a bit confusing at…
Communication was a bit confusing at first because several people tried to respond at different cadences…..
That said I see that as a plus because the team seemed eager to help me to a resolution which they were ultimately able to do. They have earned a loyal customer.
31 March 2026
Unprompted review
Reply from Luzzpickleball
We really appreciate you sharing your experience! While we’re sorry for the initial mix-up with multiple people reaching out, we’re thrilled that our team’s dedication to finding a solution shone through. It means a lot that you see our eagerness to help as a positive, and we’re so grateful to have earned your loyalty. Thanks for giving us the chance to make it right!
Reply from Luzzpickleball
You just made our day! We'll make sure to pass the 'great vibes' compliment along to the whole team. Thanks for choosing us, and happy rallying!
I got the Luzz Pro 4 Inferno, and here are my thoughts
The process or buying my Inferno paddle wend very smooth. They promptly answered my questions regarding model availability and shipping. I really enjoyed the quality of the paddle, and the design and color is just superb. The paddle itself feels very smooth to play. Particularly the dropshots, have been very consistent now. Hitting the ball does leave a mark on the surface, more than other paddles I have been playing around with, so I am praying for its grit to last. Only time will tell!
13 March 2026
Unprompted review
Reply from Luzzpickleball
Thank you for such a detailed review! We’re thrilled that the buying process was smooth and that you’re loving the Inferno’s design. It’s fantastic to hear that your drop shots are becoming more consistent—that’s exactly what we aim for! Regarding the surface marks, a little wear is normal with high-level play, but rest assured, the Inferno is built with durable grit designed to last. We’re confident it will hold up great for you. Enjoy the game!
The service of the support is very good…
The service of the support is very good and very helpful, they got me a gift also. So happy and will buy again and again. Thank you Luzz Company! 🤝
2 April 2026
Unprompted review
Reply from Luzzpickleball
Thanks for the amazing feedback! We’re thrilled you had a great experience with our support team and the gift. We look forward to serving you again and again! Happy playing!
5/5!
Paddles from Luzz Pickleball are superb! They are always my favorite. All the paddles I own, from beginner to pro series, are from Luzz. The quality is excellent! Customer service is 5/5—fast replies and very accommodating.
2 April 2026
Unprompted review
Reply from Luzzpickleball
Wow, from beginner to pro—you really are the ultimate Luzz fan. We are honored to have been part of your journey on the court. Knowing that our paddles have grown with your game means the world to us. Thanks for the 5/5 rating and for trusting us with your entire collection.
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